--- title: "Infin8y AI Chatbot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Infin8y AI Chatbot Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10036132/AI-Chatbot/" page_type: "product" language: "en" --- # Infin8y AI Chatbot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Infin8y AI Chatbot ## What is Infin8y AI Chatbot? Infin8y AI Chatbot is a cloud-based conversational AI tool that helps businesses handle buyer and customer questions in real time. It can be added to websites and other digital channels to engage visitors, qualify leads, and guide users through common tasks without human involvement. Infin8y AI Chatbot allows teams to set up automated conversation flows, route inquiries to the right department, and collect contact information from interested prospects. It also provides reporting on chat activity and user behavior to help businesses understand how visitors interact with their site. The product is best suited for small to midsize businesses in industries such as retail, software, and professional services that want to support customers and capture leads around the clock. ## What is Infin8y AI Chatbot used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infin8y AI Chatbot?[Manage this product listing](https://www.g2.com/products/infin8y-ai-chatbot/claim_requests/new?auto=true) ## Infin8y AI Chatbot Overview Updated September 2026 AI summary Infin8y AI Chatbot provides businesses of all sizes with a conversational AI platform designed to automate customer support and engagement through AI-driven chatbots. Its features include natural language processing, automated responses, customizable branding, and an AI Copilot. Optional capabilities such as multi-language support and sentiment analysis are available, and deployment is offered via cloud, SaaS, and web-based options. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infin8y AI Chatbot 0.0 VS. [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $149 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (402) Value For Money 0.0 (0) Value For Money 4.4 (351) Customer Service 0.0 (0) Customer Service 4.7 (327) ## Infin8y AI Chatbot alternatives [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## FAQs about Infin8y AI Chatbot Overview ### What company size and specific industries is Infin8y AI Chatbot built for? Infin8y AI Chatbot is designed for startups and founders, as well as venture capitalists, investors, and enterprises that need customizable AI chatbot solutions. It fits businesses of different sizes, especially organizations that want a chatbot tailored to their operations and customer interactions. Features and Usability ### What are the key features of Infin8y AI Chatbot? Infin8y AI Chatbot includes AI/Machine Learning, Natural Language Processing, and Sentiment Analysis for interpreting messages and classifying intent. It also offers Automated Responses and Customer Support features for handling conversations, plus Multi-Language support, Customizable Branding, and an AI Copilot for assisting chatbot interactions. Pricing ### How much does it cost and what fees or limitations are included? Infin8y AI Chatbot starts at $149 per month for the Startup Plan, which includes up to 2,000 messages, full AI features, 2 languages, website indexing, analytics, and email support. The Growth Plan is $499 per month, and the Business Plan is $999 per month. All plans are flat-rate and can be canceled anytime. Getting Started and Support ### What training and onboarding options does Infin8y AI Chatbot offer? Infin8y AI Chatbot provides videos for training and onboarding support. Videos can give teams a self-paced way to review setup steps, learn core features, and revisit instructions as needed during implementation and early use. Getting Started and Support ### What customer support options does Infin8y AI Chatbot offer? Infin8y AI Chatbot provides Email/Help Desk support for customer questions and issue handling. Support experience details are not described in the available data, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 1,278 Conversational AI Platform reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Infin8y AI Chatbot supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in this category. However, it does not include **Language Detection**. Instead, it offers **Customer Support** (**46%**) and **AI/Machine Learning** (**42%**), which still address important buyer needs. These features can help teams respond to users more efficiently, improve chatbot interactions over time, and provide businesses with better tools to manage conversations at scale. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Customizable Branding Add customized logos and colors to align with company branding Multi-Language Manage and support multiple languages Infin8y AI Chatbot 8 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10036132/AI-Chatbot/pricing/) Startup Plan $149.00 Flat Rate,Per Month It includes: - Custom Branding - 10 Knowledge Base Documents - 2,000 Messages per month - Standard Email Support (24-hour response time) - Weekly Website Content Indexing - Fluent in 2 Languages of choice - Secure Data Encryption and GDPR Compliance Growth Plan $499.00 Flat Rate,Per Month It includes: - 25 Knowledge Base Documents - 25,000 Chat Messages per month - Advanced Analytics - Fluent in up to 3 Languages - Daily Website Content Indexing - Remove "Powered by Infin8y" Branding - Priority Email Support Business Plan $999.00 Flat Rate,Per Month It includes: - 50 Knowledge Base Documents - 50,000 Messages per month - Industry-Leading Analytics - Custom AI Model Tuning - Fluent in up to 5 Languages - Near Real-Time Website Content Indexing - Premium 24/7 Support - Priority Live Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.