--- title: "Intavia Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Intavia Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10036141/Intavia/" page_type: "product" language: "en" --- # Intavia Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Intavia ## What is Intavia? Intavia is an AI-powered receptionist platform built for appointment-led businesses. The platform is designed to help teams manage phone-based enquiries more effectively, without relying on manual call handling, voicemail, or outsourced reception services. Intavia answers inbound calls, understands caller intent, and handles common front-desk tasks such as booking, rescheduling, cancellations, and routing urgent enquiries. It also supports outbound calls for confirmations, reminders, and follow-ups, and integrates with existing calendars, CRM systems, and operational software. Intavia combines conversational AI with real operational workflows. The platform doesn’t just answer calls — it takes action, automates admin, and keeps systems in sync, reducing manual work while ensuring accuracy and consistency. Intavia is best suited to businesses where phone calls directly impact revenue and customer experience, including clinics, healthcare providers, salons, and service businesses. ## What is Intavia used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £199 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Intavia?[Manage this product listing](https://www.g2.com/products/intavia-ai-receptionist/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Intavia 0.0 VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price £199 Usage Based, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (988) Value For Money 0.0 (0) Value For Money 4.7 (920) Customer Service 0.0 (0) Customer Service 4.8 (946) ## Intavia alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (110)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (566)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) ## FAQs about Intavia Overview ### What company size and specific industries is Intavia built for? Intavia is designed for appointment-led businesses and service-based companies, including healthcare providers, beauty salons, and dental clinics. It suits organizations that depend on scheduled appointments and client bookings, especially in healthcare and personal care sectors. Features and Usability ### What are the key features of Intavia? Intavia offers AI/Machine Learning, Natural Language Processing, and Speech Recognition for interpreting interactions, plus Conversation Intelligence and Automated Responses for handling customer exchanges. It also includes Business Process Automation, Workflow Automation, Configurable Workflow, Task Management, Transfers/Routing, Third-Party Integrations, Customer Engagement, Personalization, and a Virtual Personal Assistant (VPA). Pricing ### How much does it cost and what fees or limitations are included? Intavia starts at £199 per month on the Starter Plan, with 300 included minutes and about 100 calls monthly. Business costs £499, Growth £749, Scale £1,099, and Enterprise £1,399 monthly. Overage rates range from £0.83 to £0.40 per minute. A free trial is available. Getting Started and Support ### What training and onboarding options does Intavia offer? Intavia provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and step-by-step support when needed. Getting Started and Support ### What customer support options does Intavia offer? Intavia provides email/help desk and phone support for customer questions and account issues. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be confirmed from the catalog data. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra data shows that buyers of virtual assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Intavia supports all three features reviewers value most: **Conversation Intelligence**, **Speech Recognition**, and **Natural Language Processing**. Together, these capabilities help businesses understand interactions more clearly, capture spoken input accurately, and process user requests effectively, allowing teams to deliver faster, more relevant assistance at scale. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Configurable Workflow Configure existing workflows to meet your organization's needs Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Intavia 14 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Configurable Workflow: Configure existing workflows to meet your organization's needs - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Speech Recognition: Train your system to interpret and transcribe voice messages - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transfers/Routing: Transfer queries and organize messages between agents - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036141/Intavia/pricing/) Starter Plan £199.00 Usage Based,Per Month It includes: - Personalised AI Receptionist with natural, human-like conversations - Conversations Dashboard - Smart Emergency Call Routing - Automated Receptionist Actions (e.g., booking, rescheduling, cancellations) - Call summaries and alerts - Lead capture and CRM updates - Full call transcripts and summaries - Real-time dashboard for every call - 24/7 uptime monitoring - GDPR-ready data handling - Flexible call routing, including emergency transfers and overflow/missed-call capture - Onboarding & support: white-glove setup, quality review, team workshop Business Plan £499.00 Usage Based,Per Month It includes: - Personalised AI Receptionist with natural, human-like conversations - Conversations Dashboard - Smart Emergency Call Routing - Automated Receptionist Actions (e.g., booking, rescheduling, cancellations) - Call summaries and alerts - Lead capture and CRM updates - Full call transcripts and summaries - Real-time dashboard for every call - 24/7 uptime monitoring - GDPR-ready data handling - Flexible call routing, including emergency transfers and overflow/missed-call capture - Onboarding & support: white-glove setup, quality review, team workshop Growth Plan £749.00 Usage Based,Per Month It includes: - Personalised AI Receptionist with natural, human-like conversations - Conversations Dashboard - Smart Emergency Call Routing - Automated Receptionist Actions (e.g., booking, rescheduling, cancellations) - Call summaries and alerts - Lead capture and CRM updates - Full call transcripts and summaries - Real-time dashboard for every call - 24/7 uptime monitoring - GDPR-ready data handling - Flexible call routing, including emergency transfers and overflow/missed-call capture - Onboarding & support: white-glove setup, quality review, team workshop Scale Plan £1,099 Usage Based,Per Month It includes: - Personalised AI Receptionist with natural, human-like conversations - Conversations Dashboard - Smart Emergency Call Routing - Automated Receptionist Actions (e.g., booking, rescheduling, cancellations) - Call summaries and alerts - Lead capture and CRM updates - Full call transcripts and summaries - Real-time dashboard for every call - 24/7 uptime monitoring - GDPR-ready data handling - Flexible call routing, including emergency transfers and overflow/missed-call capture - Onboarding & support: white-glove setup, quality review, team workshop Enterprise Plan £1,399 Usage Based,Per Month It includes: - Personalised AI Receptionist with natural, human-like conversations - Conversations Dashboard - Smart Emergency Call Routing - Automated Receptionist Actions (e.g., booking, rescheduling, cancellations) - Call summaries and alerts - Lead capture and CRM updates - Full call transcripts and summaries - Real-time dashboard for every call - 24/7 uptime monitoring - GDPR-ready data handling - Flexible call routing, including emergency transfers and overflow/missed-call capture - Onboarding & support: white-glove setup, quality review, team workshop Custom Plan Contact vendor for details It includes: - Personalised AI Receptionist with natural, human-like conversations - Conversations Dashboard - Smart Emergency Call Routing - Automated Receptionist Actions (e.g., booking, rescheduling, cancellations) - Call summaries and alerts - Lead capture and CRM updates - Full call transcripts and summaries - Real-time dashboard for every call - 24/7 uptime monitoring - GDPR-ready data handling - Flexible call routing, including emergency transfers and overflow/missed-call capture - Onboarding & support: white-glove setup, quality review, team workshop ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.