--- title: "ReviewsIA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewsIA Software - reviews, pricing plans, popular comparisons to other Social Listening Tools products and more." source_url: "https://www.capterra.com/p/10036167/ReviewsIA/" page_type: "product" language: "en" --- # ReviewsIA Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ReviewsIA ## What is ReviewsIA? ReviewsIA is review management software that uses AI to analyze Google reviews. It extracts feedback from Google Maps and Business Profiles, converting unstructured data into structured insights. The software scores aspects like cleanliness, staff attention, value, and ambiance, offering detailed metrics for each. It tracks rating trends, identifies patterns, and detects performance drops. ReviewsIA includes geographic and temporal analysis to show where and when reviews are posted. It generates customized reports tailored to business needs and enables competitor comparisons. Features include review history access, intelligent summaries, and automatic issue detection. Visual dashboards make data accessible without technical expertise. ReviewsIA connects to public Google Maps profiles and analyzes reviews automatically, requiring no manual input. ## What is ReviewsIA used for? [Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €50 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewsIA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.osdata.es&name=ReviewsIA) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewsIA 0.0 VS. [4.9 (123)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting Price €50 Flat Rate, Per Month Starting Price $499 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (123) Value For Money 0.0 (0) Value For Money 4.6 (116) Customer Service 0.0 (0) Customer Service 5.0 (121) ## ReviewsIA alternatives [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Blabla](https://www.capterra.com/p/10032849/Blabla/) [5.0 (9)](https://www.capterra.com/p/10032849/Blabla/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10032849/Blabla/) [Infegy Atlas](https://www.capterra.com/p/124219/Infegy-Atlas/) [4.6 (83)](https://www.capterra.com/p/124219/Infegy-Atlas/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/124219/Infegy-Atlas/) [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) [4.4 (608)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121447/Sprout-Social/) ## FAQs about ReviewsIA Overview ### What company size and specific industries is ReviewsIA built for? ReviewsIA is designed for small to mid-sized businesses and multi-location organizations in hospitality, retail, and franchise operations, especially restaurant owners, hotel managers, retail store operators, franchise owners, and reputation management professionals who need to manage customer reviews across service-focused industries. Features and Usability ### What are the key features of ReviewsIA? ReviewsIA offers AI/Machine Learning and Generative AI for text analysis, plus Natural Language Processing and Sentiment Analysis for interpreting feedback. Core monitoring and analytics features include Brand Tracking, Competitor Monitoring, Audience Analytics, Campaign Analytics, Trend Analysis, and Reporting/Analytics, along with Alerts/Notifications, Dashboard, and Third-Party Integration. Pricing ### How much does it cost and what fees or limitations are included? ReviewsIA starts at €50 per month for the BASIC plan, with PRO at €80 per month and ENTERPRISE at €150 per month. A free trial is available. BASIC includes competitor, geographic, and sentiment analysis, while PRO and ENTERPRISE are marked Coming Soon. Getting Started and Support ### What training and onboarding options does ReviewsIA offer? ReviewsIA provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning for reviewing key steps and product functions. Getting Started and Support ### What customer support options does ReviewsIA offer? ReviewsIA offers Email/Help Desk, FAQ/Forum, Phone Support, and Chat. With no reviewer feedback available on support experiences, no user sentiment about response times, helpfulness, or common frustrations can be confirmed from the catalog data. ## Features AI summary Based on 248 Social Listening Tools reviews Capterra reviewers highlight these as the top features buyers look for in social listening tools: - **Trend Analysis** (**42%** of reviewers rated this feature as critical) - **Keyword Filtering** (**45%**) - **Multi-Channel Data Collection** (**49%**) ReviewsIA includes **Trend Analysis** and **Multi-Channel Data Collection**, giving teams a way to spot emerging conversations and gather insights from multiple sources in one place. However, it does not include **Keyword Filtering**. Instead, the product offers **Sentiment Analysis** (**42%**) and **Reporting/Analytics** (**40%**), which help businesses understand audience reactions and track performance over time, providing teams with clearer data for monitoring brand perception and making faster marketing decisions. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Brand Tracking Monitor social media posts or web that mention a particular brand ReviewsIA 24 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Brand Tracking: Monitor social media posts or web that mention a particular brand - Campaign Analytics: Track and interpret campaign performance metrics - Competitor Monitoring: Track activity of your competitors - Content Publishing Options: Facilitates online authoring and publishing of the content - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036167/ReviewsIA/pricing/) BASIC €50.00 Flat Rate,Per Month It includes: - Dashboard Histórico - Análisis de sentimiento - Dashboard por Centro - Dashboard de Temas - Análisis Geográfico - Análisis Competencia - Detalle Reseñas - Resumen Mensual por Centro PRO €80.00 Flat Rate,Per Month It includes: - Responder reseñas - Alertas Automáticas - Comparativa de Rendimiento - Soporte PRO ENTERPRISE €150.00 Flat Rate,Per Month It includes: - OsBot: Chatbot conversacional - Análisis Predictivo - Gestión Contenidos GBM - Estrategia SEO - Campañas Reseñas NFC QR - Integración API / Webhooks ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.