--- title: "Smart CRM Solution Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Smart CRM Solution Software - reviews, pricing plans, popular comparisons to other Construction CRM products and more." source_url: "https://www.capterra.com/p/10036177/Smart-CRM-Solution/" page_type: "product" language: "en" --- # Smart CRM Solution Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Smart CRM Solution ## What is Smart CRM Solution? Smart CRM Solution is a CRM solution that integrates lead management, sales automation, and team collaboration into one platform. The system allows capturing, assigning, and tracking leads from multiple channels including Facebook, WhatsApp, and LinkedIn. The lead scoring feature helps prioritize leads based on potential value. The CRM automates email and WhatsApp campaigns for lead nurturing while incorporating reminders and follow-up automation to streamline the sales process. Cloud calling functionality enables making and receiving calls directly within the CRM, with conversation recording for reference and analysis. Smart CRM Solution includes reporting and analytics tools that provide sales funnel visibility and performance insights. The mobile application gives access to leads, calls, and reports from anywhere. This CRM combines essential sales tools in one interface, creating an efficient workflow for managing customer relationships. ## What is Smart CRM Solution used for? [Construction CRM](https://www.capterra.com/construction-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹67 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart CRM Solution?[Manage this product listing](https://www.g2.com/products/smart-crm-solution/claim_requests/new?auto=true) ## Smart CRM Solution Overview Updated September 2026 AI summary Smart CRM Solution enables small and midsize businesses to manage customer relationships through contact management, sales pipeline tracking, and reporting. It offers features such as lead management, workflow automation, customizable reports, and multi-channel communication, along with options for marketing automation and API integration. The software is accessible via cloud, web, and multiple device platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart CRM Solution 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price ₹67 Other, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Smart CRM Solution alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) ## FAQs about Smart CRM Solution Overview ### What company size and specific industries is Smart CRM Solution built for? Smart CRM Solution is designed for sales teams, marketing professionals, and customer service departments in businesses that focus on lead management and customer relationship management. It fits organizations of varying sizes that need support for tracking leads, managing customer interactions, and organizing sales and service workflows. Features and Usability ### What are the key features of Smart CRM Solution? Smart CRM Solution offers contact management, lead capture, lead management, and lead scoring for tracking prospects. It also includes sales pipeline management, task management, calendar management, and reminders for sales activity. Reporting/analytics, customizable reports, workflow management, data import/export, and third-party integrations round out the feature set. Pricing ### How much does it cost and what fees or limitations are included? Smart CRM Solution starts at ₹67 per user per month, with the Rs.199 monthly plan for 3 users. This entry plan includes Auto Lead Assign, Auto WhatsApp to New Leads, Follow-up Reminders, Lead Management, Leads from Facebook, Website & Others, and WhatsApp API. No extra fees are listed. Getting Started and Support ### What training and onboarding options does Smart CRM Solution offer? Smart CRM Solution provides live online training and documentation to help teams get started. Live online sessions support guided setup and feature walkthroughs, while documentation offers written reference material for self-paced review and later checking of steps or product details. Getting Started and Support ### What customer support options does Smart CRM Solution offer? Smart CRM Solution provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. With no reviewer feedback available on support experience, no reliable claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 14,838 Construction CRM reviews Capterra reviewers point to these as the CRM features buyers care about most: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Smart CRM Solution includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature helps businesses keep customer details organized in one place, making it easier for teams to manage relationships, follow up consistently, and maintain accurate records across daily sales and service work. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Smart CRM Solution 24 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Quotes/Estimates: Generate quotes or estimates for customers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10036177/Smart-CRM-Solution/pricing/) Smart CRM Solution ₹67.00 Other,Per Month It includes: - Lead Management - Leads from Facebook, Website & Others - Auto Lead Assign - WhatsApp API - Auto WhatsApp to New Leads - Follow-up Reminders Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.