# Smart CRM Solution Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Smart CRM Solution Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10036177/Smart-CRM-Solution/reviews --- # Smart CRM Solution Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Smart CRM Solution ## What is Smart CRM Solution? Smart CRM Solution is a CRM solution that integrates lead management, sales automation, and team collaboration into one platform. The system allows capturing, assigning, and tracking leads from multiple channels including Facebook, WhatsApp, and LinkedIn. The lead scoring feature helps prioritize leads based on potential value. The CRM automates email and WhatsApp campaigns for lead nurturing while incorporating reminders and follow-up automation to streamline the sales process. Cloud calling functionality enables making and receiving calls directly within the CRM, with conversation recording for reference and analysis. Smart CRM Solution includes reporting and analytics tools that provide sales funnel visibility and performance insights. The mobile application gives access to leads, calls, and reports from anywhere. This CRM combines essential sales tools in one interface, creating an efficient workflow for managing customer relationships. ## What is Smart CRM Solution used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹67 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Smart CRM Solution?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://smartcrmsolution.com&name=Smart CRM Solution) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Smart CRM Solution 0.0 VS. [4.5 (4,462)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price ₹67 Other, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,363) Value For Money 0.0 (0) Value For Money 4.3 (3,497) Customer Service 0.0 (0) Customer Service 4.4 (3,506) ## Smart CRM Solution alternatives [4.4 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (731)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (822)](https://www.capterra.com/p/152769/eWay-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Smart CRM Solution Overview ### What company size and specific industries is Smart CRM Solution built for? Smart CRM Solution is designed for businesses of all sizes that need lead management and customer relationship management, especially sales teams, marketing professionals, and customer service departments. It fits organizations across industries that manage prospects, customer interactions, and ongoing account communication. Features and Usability ### What are the key features of Smart CRM Solution? Smart CRM Solution offers contact management, lead capture, lead qualification, and sales pipeline management for tracking prospects from first touch to deal stage. It also includes activity dashboard, task management, reminders, calendar management, and alerts/notifications, plus reporting/analytics, customizable reports, workflow management, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Smart CRM Solution starts at ₹67 per user per month, with the base plan priced at Rs.199 per month for 3 users. That plan includes Auto Lead Assign, Auto WhatsApp to New Leads, Follow-up Reminders, Lead Management, Leads from Facebook, Website & Others, and WhatsApp API. Getting Started and Support ### What training and onboarding options does Smart CRM Solution offer? Smart CRM Solution provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference materials for self-paced review of features, steps, and product details. Getting Started and Support ### What customer support options does Smart CRM Solution offer? Smart CRM Solution provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat support. These channels give users multiple ways to seek help, though no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Smart CRM Solution 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Manage, organize, and store contact information Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Smart CRM Solution ₹67.00 Other,Per Month It includes: - Lead Management - Leads from Facebook, Website & Others - Auto Lead Assign - WhatsApp API - Auto WhatsApp to New Leads - Follow-up Reminders Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.