--- title: "Caladeo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Caladeo Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more." source_url: "https://www.capterra.com/p/10036219/Caladeo/" page_type: "product" language: "en" --- # Caladeo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Caladeo ## What is Caladeo? Caladeo is an all-in-one business SaaS built specifically to simplify and optimize the daily operations of travel professionals, including travel agencies, tour operators, and DMCs. The platform centralizes all the essential tools needed to manage your activity's sales and back-office management: CRM with pipeline view, interactive itinerary creation, tailor-made proposals, automated budgeting, margin management, multi-currency management, dashboards, client and supplier invoicing, and connected email, within a single seamless workflow. With Caladeo, users can create professional, customized proposals, monitor margins in real time, and maintain full control over sales and operations. Smart automation, structured processes, and AI-powered features help eliminate repetitive tasks, reduce errors, and significantly accelerate decision-making. For more information, we invite you to visit our website or LinkedIn page. ## What is Caladeo used for? [Travel Agency](https://www.capterra.com/travel-agency-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €35 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Caladeo?[Manage this product listing](https://www.g2.com/products/caladeo/claim_requests/new?auto=true) ## Caladeo Overview Updated September 2026 AI summary Caladeo offers travel agencies a cloud-based platform designed for both small and midsize companies, featuring tools for itinerary creation, client management, payment processing, and reservations management. Its capabilities extend to sales pipeline management, accounting integration, and reporting. Optional features such as multi-currency support, generative AI, and supplier management help agencies tailor operations to their specific business needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Caladeo 5.0 (2) VS. [4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/) Starting Price €35 Per User, Per Month Starting Price $145 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.5 (528) Value For Money 5.0 (2) Value For Money 4.6 (502) Customer Service 5.0 (2) Customer Service 4.8 (522) ## Caladeo alternatives Highest Rated [WeTravel](https://www.capterra.com/p/163474/WeTravel/) [4.8 (528)](https://www.capterra.com/p/163474/WeTravel/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/163474/WeTravel/) [Perk](https://www.capterra.com/p/171040/TravelPerk/) [4.7 (425)](https://www.capterra.com/p/171040/TravelPerk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171040/TravelPerk/) [Lanes & Planes](https://www.capterra.com/p/183676/Lanes-Planes/) [4.6 (685)](https://www.capterra.com/p/183676/Lanes-Planes/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183676/Lanes-Planes/) [Ezus](https://www.capterra.com/p/190113/Esus/) [4.7 (61)](https://www.capterra.com/p/190113/Esus/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190113/Esus/) ## FAQs about Caladeo Overview ### What company size and specific industries is Caladeo built for? Caladeo is designed for travel agencies, destination management companies, and tour operators of various sizes. It is built for organizations in the travel and tourism sector that need a solution suited to booking, planning, and managing trips and related services. Features and Usability ### What are the key features of Caladeo? Caladeo offers itinerary creation, reservations management, and travel management for trip planning and booking workflows. It also includes client management, customer database, and communication management, plus invoice management, quotes/estimates, payment processing, and accounting integration. Additional features include reporting/analytics, activity dashboard, multi-currency, multi-language, and supplier management. Pricing ### How much does it cost and what fees or limitations are included? Caladeo starts at €25 per user/month for the Escapade Plan, which includes CRM, an operational dashboard, step and itinerary management, and tailor-made proposal creation. The €50 per user/month Expedition Plan adds VAT margin calculations, automatic offer budgeting, invoice management, and an interactive financial dashboard. A free trial is available. Getting Started and Support ### What training and onboarding options does Caladeo offer? Caladeo provides live online training and documentation. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and feature lookup. These formats give teams access to both interactive and reference-based training resources. Getting Started and Support ### What customer support options does Caladeo offer? Caladeo provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support. No reviewer feedback about support experience is available, so no claims can be made about response speed, helpfulness, or common issues. ## Features AI summary Based on 432 Travel Agency reviews Capterra reviewers highlight these as the top priorities when choosing travel agency software: - **Online Booking** (**58%** of reviewers rated this feature as critical) - **Reservations Management** (**46%**) - **Payment Processing** (**42%**) Caladeo supports **Reservations Management** and **Payment Processing**, giving travel businesses the tools to manage bookings efficiently and handle customer transactions in one system. However, it does not offer **Online Booking**. Instead, it provides **Itinerary Creation** (**40%**), which can still help agencies organize trip details and present travel plans clearly to clients, helping businesses coordinate travel services and improve the customer experience. Payment Processing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Dynamic Content 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Invoice Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Captures invoice data and maintains comprehensive records for auditing and reporting purposes Multi-Currency 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and handle various international currencies Policy Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and track policies and procedures within an organization Sales Pipeline Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Caladeo 35 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - API: Application programming interface that allows for integration with other systems/databases - Autonomous Task Execution: Completes tasks independently without constant human intervention - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Cross-system Integration: Works across multiple software systems or databases - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Decision Making: Makes informed choices based on available data and objectives - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - For Travel Agencies: Serves travel agencies - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Payment Processing: Accept, record, and reconcile financial transactions - Policy Management: Create, manage, and track policies and procedures within an organization - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Quotes/Estimates: Generate quotes or estimates for customers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Sales Pipeline Management: Pipeline view and tracking lead status - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/10036219/Caladeo/pricing/) Escapade Plan €35.00 Per User,Per Month It includes: - Complete CRM (clients, contacts, follow-up) - Tailor-made proposal creation - Step & itinerary management - Operational dashboard - Automatic offer budgeting Expedition Plan €50.00 Per User,Per Month It includes: - All features of the Escapade plan - Interactive financial dashboard - Client and supplier invoice management - Automatic VAT margin scheme calculation Enterprise Plan Custom pricing Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BB Brigitte B. Directrice commerciale Leisure, Travel & Tourism ### "Caladéo, le meilleur logiciel pour les agences de voyages" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 8, 2026 Caladéo est "LE" logiciel qu'il faut pour une agence de voyage. En aucune façon je ne voudrais revenir en arrière. Complet, intuitif, agréable et très accessible économiquement au vu du temps gagné et de l'efficacité. Pros \- logiciel complet : de la demande du client, au devis, dossier jusqu'à la comptabilité achat et vente et calcul de la marge - intuitif : facilité de navigation inégalée - synthèse : tout connaître en 1 clic - coût minimum vu l'ensemble des fonctionnalités Cons Je n'ai pas constaté d'inconvénients sur Caladeo ! C'est un réel plaisir de travailler avec ce logiciel et pour avoir utilisé précédemment plusieurs autres logiciels, c'est le seul qui correspond exactement aux besoins de l'agence. Switched from [ViaXeo](https://www.capterra.com/p/182021/ViaXeo/) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) 1er logiciel utilisé Planiféo : des incohérences, inabouti Viaxeo : peu pratique, trop de fonctionnalités non adaptées pour notre agence de voyage Word et excel : fastidieux, perte de temps, inadapté à la complexité de l'organisation et du suivi Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Andreea P. Créateur de voyages Leisure, Travel & Tourism ### "Un excellent outil" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2026 Mon expérience globale avec Caladeo est extrêmement positive : le logiciel est intuitif, complet et parfaitement adapté aux besoins d’une agence de voyage, ce qui nous permet de gagner un temps considérable dans la création de devis, le suivi commercial et la gestion financière, tout en améliorant notre organisation interne et la qualité des services proposés à nos clients. Pros Sa capacité à centraliser toute la gestion de l’agence, de la création rapide de devis professionnels au suivi commercial et financier, dans un outil intuitif qui fait gagner un temps précieux, réduit les erreurs et élève immédiatement le niveau de performance et de professionnalisme. Cons Je n’ai pas identifié de véritable point négatif : la plateforme est complète, intuitive et répond parfaitement à nos besoins, et je continue d’en découvrir tout le potentiel au fur et à mesure de son utilisation. Switched from [noCRM](https://www.capterra.com/p/132752/You-Don-t-Need-a-CRM/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Nous avons adopté Caladeo après avoir testé d’autres solutions, car il est beaucoup plus complet, facile à utiliser et à intégrer à l’équipe, et nous a permis de remplacer tous nos anciens logiciels par un seul outil centralisé, simplifiant notre gestion commerciale, financière et client tout en gagnant un temps précieux. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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