--- title: "Opinas Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Opinas Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10036229/Opinas/" page_type: "product" language: "en" --- # Opinas Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Opinas ## What is Opinas? Opinas is a comprehensive AI Google review management system designed to automate and scale your online reputation. Can AI be used to respond to Google reviews effectively? Yes. Opinas provides the best AI tool to respond to Google reviews, generating personalized, on-brand Google reviews AI response texts instantly. It ensures you never miss a customer interaction. More than just an AI reply to Google reviews generator, Opinas acts as one of the best tools for Google Business Profile management. Our Google Business Profile management software helps you gain more 5-star ratings, filter negative feedback privately, and analyze team performance. Unlike basic Google Business Profile management tools, Opinas offers deep insights and protection. If you are looking for AI tools for Google Business Profile management that combine growth, security, and automation, Opinas is the solution. Transform your Google Business Profile reviews management tool strategy with AI for Google reviews. ## What is Opinas used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Opinas?[Manage this product listing](https://www.g2.com/products/opinas/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Opinas 0.0 VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price €35 Flat Rate, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (155) Value For Money 0.0 (0) Value For Money 4.6 (148) Customer Service 0.0 (0) Customer Service 4.8 (147) ## Opinas alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about Opinas Overview ### What company size and specific industries is Opinas built for? Opinas is designed for small to midsize local businesses that want to automate Google Review management. It is especially suited for restaurants, clinics, hotels, and cafes, making it a fit for service-oriented companies that rely on customer feedback and local reputation. Features and Usability ### What are the key features of Opinas? Opinas offers AI Copilot, dashboards, and reporting and statistics for tracking customer activity and engagement. It includes review monitoring, review notification, and real-time notifications for monitoring feedback. Negative feedback management and response management support handling customer responses, while multi-location tools and customer experience management cover retail operations. Pricing ### How much does it cost and what fees or limitations are included? Opinas starts at €35 per month for the Pro plan, with a free version and a free trial also available. The Pro plan includes AI Auto-Reply, up to 100 AI-powered responses per month, AI-powered review analysis, competitor tracking for up to 5 competitors, and employee ranking for 20 employees. Getting Started and Support ### What training and onboarding options does Opinas offer? Opinas provides documentation for teams that need written reference material during setup and product learning. This format supports self-paced review of features, instructions, and key steps, giving users a resource they can consult as needed while getting started with the product. Getting Started and Support ### What customer support options does Opinas offer? Opinas offers email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing review management software: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) Opinas supports **Review Monitoring**, so teams can keep track of incoming reviews and stay aware of customer sentiment across channels. However, it does not include **Review Request** or **Feedback Management**. Instead, it offers **Customer Experience Management** (**48%**) and **Negative Feedback Management** (**53%**), which give businesses other ways to track customer issues, respond to poor experiences, and improve service quality, helping businesses stay informed and act on feedback more effectively. Activity Tracking Track and document all activities across devices, networks, and other systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customer Experience Management Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Engagement Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Opinas 16 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Retail: Features a common interface for in-store, online, and on-the-go set across all acceptance points - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10036229/Opinas/pricing/) Pro €35.00 Flat Rate,Per Month It includes: - QR review requests - Unhappy customer management - AI-powered responses (up to 100 per month) - Unlimited AI-powered responses - AI Auto-Reply included - Google profile protection included - Employee ranking for 20 employees - Employee ranking for 5 employees - AI-powered review analysis included - Competitor tracking for 3 competitors - Competitor tracking for 5 competitors - White label (your logo everywhere) included ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.