# ES Loyalty Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ES Loyalty Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more. Source: https://www.capterra.com/p/10036284/ES-Loyalty --- # ES Loyalty Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support) ES Loyalty ## What is ES Loyalty? Exchange Solutions - ES Loyalty is a feature rich, highly agile SaaS solution that empowers both B2C and B2B businesses to create and manage omni-channel loyalty, membership, and rewards programs. With seamless integration into our clients' existing channels and marketing technologies, the platform enables marketers to build personalized, data-driven programs that incentivize desired behaviors, offer flexible rewards, and drive customer acquisition through referrals and partnerships. The intuitive console allows for flexible offer creation, gamification, and member management, while dynamic dashboards provide insights to optimize program ROI. Trusted by industry leaders, ES Loyalty empowers marketers to maximize customer lifetime value and improve operational efficiency with ease. ## What is ES Loyalty used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)[AI Marketing Tools](https://www.capterra.com/ai-marketing-tools-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $20000 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ES Loyalty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.exchangesolutions.com/&name=ES Loyalty) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results ES Loyalty 47 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Application programming interface that allows for integration with other systems/databases Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Track products that are for sale at a reduced price or part of coupon promotions Create and send email blasts/campaigns Tracks metrics that provide insight into how a user interacts with any interface or product Used by marketers and advertisers Games or game-like elements to track progress and reward accomplishments Use AI to generate content in the form of text, images, videos, etc. Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Manage loyalty cards that hold rewards and promotions to incentivize customers to return Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Manage multiple campaigns in one system Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Manage and support multiple languages A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Log and store the source of contacts/leads View and track pertinent metrics to find patterns and gain insights from data Strategize and implement rewards for returning customers, employees and other members Send promotional campaigns or transactional messages via text messages Market event via social media tools Create and administer polls and surveys Set up connections to third-party platforms to improve business processes Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Get Advice We can help you find the software with the features you need. ## Pricing Essentials $20,000 Flat Rate,Per Month It includes: - Unified Member Database & Environments - Accrual / Redemption Engine / Currency Bank - Promotion Engine Essentials - SaaS Console (set-up/manage promotions, member administration, reporting access) - Core Integrations APIs & Feeds for: POS, ecom, Web/App, email platform, retailer info, Activities, Extended Member Data, datawarehouse feeds (complete loyalty data sync with retailer) - Audience Builder / Segmenting - Tiers - Loyalty Gallery / Load-to-Card Functionality - POS Receipt Messaging & Prompts - Standard Loyalty Report Suite - Multi-language - Single-brand program - Fraud Controls - Data Migration for Loyalty Replatform (includes data synchronization for gradual cut-over) - Generative AI Features ( Audience Recommender, Console Help / Assistant, Quick Access Insights, Member Scoring & Intelligence) - Campaign Automation & Optimization - Dynamic Messaging - Advanced Experiential Loyalty (gamification) - Householding - Multi-Brand Programs / Proprietary Coalition - Loyalty Financial Settlement - Advanced Site / Entity Level Loyalty Reporting - Strategic Partner Module - Referrals Module - Gated Offers to Targeted Communities - Advanced Promotions (e.g., frequency / continuity offers) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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