# Satisfact.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Satisfact.io Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/10036321/Satisfact-io --- # Satisfact.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Satisfact.io ## What is Satisfact.io? Satisfact.io is a survey platform that collects customer feedback through mobile-optimized micro-surveys using NPS, CSAT, or custom rating scales. Deploy surveys via email, QR codes, or an embeddable website widget. Intelligent routing directs unhappy respondents to private feedback forms with instant email alerts, while satisfied customers are guided to leave positive Google or Trustpilot reviews. AI-powered semantic analysis identifies key themes and sentiment from responses. Monthly reports provide actionable recommendations. Track NPS, satisfaction trends, and response rates on a real-time dashboard. Export data to Excel/CSV. GDPR-compliant, European hosting, available in English, French, and Dutch. Free plan with paid options starting at 9 euros per month. ## What is Satisfact.io used for? [Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €9 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Satisfact.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dhanis.be/en&name=Satisfact.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Satisfact.io 0.0 VS. [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price €9 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (1,730) Value For Money 0.0 (0) Value For Money 4.5 (1,367) Customer Service 0.0 (0) Customer Service 4.5 (1,299) ## Satisfact.io alternatives [4.6 (5,298)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,730)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) ## FAQs about Satisfact.io Overview ### What company size and specific industries is Satisfact.io built for? Satisfact.io is designed for agencies, freelancers, and service-based businesses, including customer service teams, SaaS providers, restaurants, and hotels. It fits organizations of different sizes that need a solution for managing customer feedback and satisfaction across service-focused industries. Features and Usability ### What are the key features of Satisfact.io? Satisfact.io includes a survey builder with customizable questions, mobile survey support, and multi-channel distribution for collecting feedback across channels. It also offers feedback management, customer segmentation, real-time data, reporting and analytics, sentiment analysis, an activity dashboard, dynamic content, and an API for system integration. Pricing ### How much does it cost and what fees or limitations are included? Satisfact.io starts at €9 per month on the Starter plan for independents, with a free version and free trial available. Starter includes 1 AI report and 50 responses per month, plus unlimited surveys. The €29 per month Automate plan adds 10 AI reports, 1,000 responses, export tools, and custom branding. Integrations ### Which third-party tools and platforms does Satisfact.io integrate with? Satisfact.io integrates with 4 third-party tools and platforms, including Gmail, Microsoft Outlook, Trustpilot, and Google Business Review Link Generator. These integrations cover email and review management connections, giving Satisfact.io a focused set of catalog-supported options for connecting customer communication and feedback workflows. Getting Started and Support ### What training and onboarding options does Satisfact.io offer? Satisfact.io provides documentation for teams that need written reference material during setup and ongoing use. This format supports self-paced review of features, steps, and product details without requiring live instruction or additional training sessions. Getting Started and Support ### What customer support options does Satisfact.io offer? Satisfact.io provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so user sentiment on response speed, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Questions Tailored or customizable questions for more targeted and relevant data collection Dynamic Content Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Satisfact.io 12 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Tailored or customizable questions for more targeted and relevant data collection Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Receive data and information in real time View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and manage surveys Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter €9.00 Usage Based,Per Month It includes: - 50 responses per month - 1 AI report per month - Unlimited surveys - Public links & QR Code Automate €29.00 Usage Based,Per Month It includes: - 1000 responses per month - 10 AI reports per month - Send button integrated in Outlook and Gmail - Your logo (No Satisfact.io branding) - Excel/CSV Export ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[ Google Business Review Link Generator](https://www.capterra.com/p/205038/Google-Business-Review-Link-Generator/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.