--- title: "Total CSR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Total CSR Software - reviews, pricing plans, popular comparisons to other Training products and more." source_url: "https://www.capterra.com/p/10036358/Total-CSR/" page_type: "product" language: "en" --- # Total CSR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) Total CSR ## What is Total CSR? Total CSR is an all-in-one training and compliance platform built specifically for independent insurance agencies. It helps agencies hire smarter, onboard faster, and reduce E&O risk without relying on tribal knowledge or senior staff to train everyone. Agencies can assess applicants and employees for role fit, job duties, coverage knowledge, and core skills, then assign ISO-based training for personal, commercial, and professional lines. Courses focus on real-world execution, including ACORDs, certificates, endorsements, exclusions, quoting, policy checking, and audits. Ongoing microlearning reinforces coverage knowledge in short, mobile-friendly lessons that improve retention and flag risk areas like low or false confidence. Built-in CE, license renewal tracking, and reporting support compliance and defensibility. Total CSR gives agencies consistent workflows, faster time-to-productivity, and confidence their team knows what they’re doing. ## What is Total CSR used for? [Training](https://www.capterra.com/training-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1755 Per User, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Total CSR?[Manage this product listing](https://www.g2.com/products/total-csr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Total CSR 0.0 VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $1755 Per User, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (5,315) Value For Money 0.0 (0) Value For Money 4.5 (5,072) Customer Service 0.0 (0) Customer Service 4.6 (5,086) ## Total CSR alternatives [4.5 (1,774)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (361)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (600)](https://www.capterra.com/p/132935/TalentLMS/reviews/) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (124)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Total CSR Overview ### What company size and specific industries is Total CSR built for? Total CSR is designed for insurance agencies and related insurance businesses, including agency owners, insurance professionals, and customer service representatives. It fits organizations of any size within the insurance sector that need software built for agency operations and client service work. Features and Usability ### What are the key features of Total CSR? Total CSR offers course management and training administration as its core features. These functions support the organization of courses, scheduling of training activities, and administration of training records within a single system. Pricing ### How much does it cost and what fees or limitations are included? Total CSR starts at $1,755 per year per user for the Total CSR Platform. The plan has no feature tiers, no locked modules, and no surprise fees. It includes AI Assistant, compliance training, continuing education, LMS, license tracking, onboarding, reporting, and role-based training paths. Getting Started and Support ### What training and onboarding options does Total CSR offer? Total CSR provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference material for self-paced learning and later review. Getting Started and Support ### What customer support options does Total CSR offer? Total CSR provides email/help desk support and a knowledge base. Support details are limited to these channels, with no reviewer feedback available to describe response times, helpfulness, or common frustrations. ## Features AI summary Based on 5,640 Training reviews Capterra reviewers highlight these as the features buyers care about most when comparing training software: - **Learning Management** (**42%** of reviewers rated this feature as critical) - **Self-paced Learning** (**40%**) - **Course Management** (**41%**) Total CSR includes **Course Management**, which helps teams organize training content and keep courses structured for learners. However, it does not offer **Learning Management** or **Self-paced Learning**. Instead, it provides **Training Administration** (**39%**), a feature reviewers also rate as important. This can help businesses handle scheduling, records, and training oversight more efficiently, giving teams better control over employee learning operations. Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10036358/Total-CSR/pricing/) Total CSR Platform $1,755 Per User,Per Year It includes: - Employee Training - Onboarding - Learning Management System (LMS) - Continuing Education (CE) - License Tracking - Skills Assessment - Microlearning - Compliance Training - Reporting & Analytics - Role-Based Training Paths - AI Assistant - Insurance-Specific Training Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.