--- title: "Paytia Agent Assisted Payment Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Paytia Agent Assisted Payment Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/10036378/Paytia-Agent-Assisted-Payment/" page_type: "product" language: "en" --- # Paytia Agent Assisted Payment Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Paytia Agent Assisted Payment ## What is Paytia Agent Assisted Payment? Paytia Agent Assisted Payments is a call center payment processing solution that enables secure phone transactions without exposing sensitive card data to agents. The system enables teams to utilize DTMF masking technology that allows customers to enter payment details via telephone keypad while maintaining conversation with the agent. The solution integrates with existing call center systems and works with call recording technology to ensure sensitive information is not captured in recordings. Real-time processing provides instant payment confirmation during calls. The system maintains the personal connection between agent and customer throughout the transaction process while keeping payment information secure. The technology masks touch tones when customers enter card details and processes transactions efficiently. ## What is Paytia Agent Assisted Payment used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Call Center](https://www.capterra.com/call-center-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Paytia Agent Assisted Payment?[Manage this product listing](https://www.g2.com/products/paytia-agent-assisted-payment/claim_requests/new?auto=true) ## FAQs about Paytia Agent Assisted Payment Overview ### What company size and specific industries is Paytia Agent Assisted Payment built for? Paytia Agent Assisted Payment is designed for contact centres of all sizes that handle card payments by phone, including businesses in retail, hospitality, travel, utilities, insurance, and financial services. It suits organizations that need to keep cardholder data out of agents, call recordings, CRM systems, and the wider IT environment. Features and Usability ### What are the key features of Paytia Agent Assisted Payment? Paytia Agent Assisted Payment offers debit and credit card processing, online payments, mobile payments, payment links, and partial payments for payment handling. It also includes IVR, automatic call distribution, call recording, CRM, call center management, accounting integration, real-time data, and PCI compliance for secure transaction management. Integrations ### Which third-party tools and platforms does Paytia Agent Assisted Payment integrate with? Paytia Agent Assisted Payment integrates with Clover, Fiserv, Nat, and Stripe for payment processing and POS connections. These catalog integrations cover core transaction workflows across retail and payment environments, giving the platform a focused set of third-party options for accepting and managing payments. Getting Started and Support ### What training and onboarding options does Paytia Agent Assisted Payment offer? Paytia Agent Assisted Payment provides documentation and videos for training and onboarding. Documentation supports self-paced reference for setup and feature guidance, while videos offer visual walkthroughs that teams can review when learning the system and confirming key steps. Getting Started and Support ### What customer support options does Paytia Agent Assisted Payment offer? Paytia Agent Assisted Payment provides email/help desk, knowledge base, phone support, and chat. Support is described only through its listed channels, with no reviewer evidence available to judge response speed, helpfulness, or common frustrations. ## Features AI summary Based on 17,640 Call Center reviews Capterra data shows that buyers of Payment Processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) Paytia Agent Assisted Payment supports **Data Security** and **Online Payments**, helping businesses protect sensitive payment information and accept transactions through digital channels. However, it does not include **Mobile Access**. Instead, it offers other important capabilities that reviewers also value, such as **Debit/Credit Card Processing** (**52%**) and **Mobile Payments** (**49%**), providing teams with flexible ways to accept payments across channels while maintaining secure and efficient payment operations. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Call Recording Record the audio of phone conversations for quality assurance purposes Paytia Agent Assisted Payment 18 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Recording: Record the audio of phone conversations for quality assurance purposes - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Payments: Clients can submit payments via mobile devices - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Links: Send clickable links via text or email to collect payments from customers - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Real-Time Data: Receive data and information in real time - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Fiserv](https://www.capterra.com/p/191108/First-Data-Payment-Processing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.