# Customermates Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Customermates Software - reviews, pricing plans, popular comparisons to other Small Business CRM products and more. Source: https://www.capterra.com/p/10036425/Customermates --- # Customermates Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Customermates ## What is Customermates? Customermates is the modern AI-native CRM built specifically for small to medium sizes businesses that don't want to fight complex software. It's ready to use in about two minutes, requires no training, and feels intuitive from the first click. Customer data, notes, and interactions live in one clear place, supported by a sleek, distraction-free UI designed for everyday work. For teams that want more power, Customermates integrates seamlessly with n8n, making it fully automatable and easy to connect with existing tools and workflows. Built in Germany and fully GDPR-compliant, Customermates offers a reliable alternative to enterprise AI CRMs — helping small teams stay organized, move faster, and build better customer relationships without unnecessary overhead. ## What is Customermates used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €14 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Customermates?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://customermates.com/&name=Customermates) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Customermates 0.0 VS. [4.6 (168)](https://www.capterra.com/p/209827/Mokapen/reviews/) Starting Price €14 Per User, Per Month Starting Price $45 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (168) Value For Money 0.0 (0) Value For Money 4.8 (145) Customer Service 0.0 (0) Customer Service 4.7 (148) ## Customermates alternatives [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Customermates Overview ### What company size and specific industries is Customermates built for? Customermates is designed for small to mid-sized businesses with sales, customer service, or marketing teams that need a GDPR-compliant CRM with automation capabilities. It fits organizations that want to manage customer relationships, support workflows, and marketing activity in a compliance-focused environment. Features and Usability ### What are the key features of Customermates? Customermates includes AI Copilot and generative AI for automated assistance, plus contact management, email management, and interaction tracking for customer records. It also offers lead management, lead qualification, sales pipeline management, segmentation, territory management, calendar/reminder system, task management, marketing automation, and reporting/analytics for small businesses. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Customermates starts at €14 per month per user for the Pro plan, ideal for small to medium sized businesses. The plan includes Deals & Pipelines, Priority Support, Team & Permissions, Unlimited Records, Unlimited Users, n8n & API. A free trial is available. Integrations ### Which third-party tools and platforms does Customermates integrate with? Customermates integrates with n8n.io for workflow automation and app connectivity. This integration lets Customermates connect to external tools through n8n.io’s automation platform, supporting data flow between systems and custom process handling. Getting Started and Support ### What training and onboarding options does Customermates offer? Customermates provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference materials for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Customermates offer? Customermates offers email/help desk support and FAQ/forum resources for customer questions. The FAQ/forum helps users find answers on their own, while the help desk provides direct support through email. No reviewer feedback is available here to describe response times or service quality. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Email Management Manage, store and organize emails within the system or via third-party apps For Small Businesses Designed for small businesses Generative AI Use AI to generate content in the form of text, images, videos, etc. Customermates 15 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Notifications/alerts for upcoming events or tasks Manage, organize, and store contact information Manage, store and organize emails within the system or via third-party apps Designed for small businesses Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Pro €14.00 Per User,Per Month It includes: - Unlimited Records - Unlimited Users - Deals & Pipelines - Team & Permissions - n8n & API - Priority Support ## Integrations [ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.