--- title: "Customermates Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Customermates Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10036425/Customermates/" page_type: "product" language: "en" --- # Customermates Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Customermates ## What is Customermates? Customermates is the modern AI-native CRM built specifically for small to medium sizes businesses that don't want to fight complex software. It's ready to use in about two minutes, requires no training, and feels intuitive from the first click. Customer data, notes, and interactions live in one clear place, supported by a sleek, distraction-free UI designed for everyday work. For teams that want more power, Customermates integrates seamlessly with n8n, making it fully automatable and easy to connect with existing tools and workflows. Built in Germany and fully GDPR-compliant, Customermates offers a reliable alternative to enterprise AI CRMs — helping small teams stay organized, move faster, and build better customer relationships without unnecessary overhead. ## What is Customermates used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €14 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Customermates?[Manage this product listing](https://www.g2.com/products/customermates/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Customermates 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price €14 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Customermates alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) Highest Rated [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) ## FAQs about Customermates Overview ### What company size and specific industries is Customermates built for? Customermates is designed for small to mid-sized businesses with sales, customer service, and marketing teams that need a GDPR-compliant CRM with automation features. It fits organizations that manage customer relationships and want a system suited to regulated data handling, especially in businesses where compliance is important. Features and Usability ### What are the key features of Customermates? Customermates includes AI Copilot and Generative AI for assisted sales and marketing tasks, plus Contact Management, Email Management, and Interaction Tracking for customer records. It also offers Lead Management, Lead Qualification, Sales Pipeline Management, Marketing Automation, Segmentation, Task Management, Reporting/Analytics, and a Calendar/Reminder System. Pricing ### How much does it cost and what fees or limitations are included? Customermates starts at €14 per month per user for the Pro plan, designed for small to medium sized businesses. The plan includes Deals & Pipelines, Priority Support, Team & Permissions, Unlimited Records, Unlimited Users, n8n & API. A free trial is available, but no additional fees are listed. Integrations ### Which third-party tools and platforms does Customermates integrate with? Customermates integrates with n8n.io for workflow automation and third-party app connections. The catalog lists this native integration as the available platform link for connecting Customermates to external tools and automations. Getting Started and Support ### What training and onboarding options does Customermates offer? Customermates provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does Customermates offer? Customermates provides Email/Help Desk support and an FAQ/Forum for customer questions. Support is presented through written channels that can suit routine issues and self-service needs. No reviewer feedback is available here, so support speed, helpfulness, and common frustrations are not documented in the catalog data. ## Features AI summary Based on 1,643 CRM reviews Capterra data shows that buyers of small business CRM rank the following features as their top priorities: - **Contact Management** (**51%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**49%**) - **Lead Management** (**45%**) Customermates supports all three of the features reviewers rate highest: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities help businesses keep customer records organized, track deals through each stage of the sales process, and manage new prospects more effectively, allowing teams to improve follow-up, maintain visibility into opportunities, and close more sales. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Email Management Manage, store and organize emails within the system or via third-party apps For Small Businesses Designed for small businesses Generative AI Use AI to generate content in the form of text, images, videos, etc. Customermates 15 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - Email Management: Manage, store and organize emails within the system or via third-party apps - For Small Businesses: Designed for small businesses - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036425/Customermates/pricing/) Pro €14.00 Per User,Per Month It includes: - Unlimited Records - Unlimited Users - Deals & Pipelines - Team & Permissions - n8n & API - Priority Support Enterprise Contact vendor for details It includes: - Unlimited Records - Unlimited Users - Deals & Pipelines - Team & Permissions - n8n & API - Priority Support - Custom Integrations - Dedicated Support - SLA Guarantee ## Integrations [ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.