# Customermates Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Customermates Software - reviews, pricing plans, popular comparisons to other Small Business CRM products and more. Source: https://www.capterra.com/p/10036425/Customermates/reviews --- # Customermates Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Customermates ## What is Customermates? Customermates is the modern AI-native CRM built specifically for small to medium sizes businesses that don't want to fight complex software. It's ready to use in about two minutes, requires no training, and feels intuitive from the first click. Customer data, notes, and interactions live in one clear place, supported by a sleek, distraction-free UI designed for everyday work. For teams that want more power, Customermates integrates seamlessly with n8n, making it fully automatable and easy to connect with existing tools and workflows. Built in Germany and fully GDPR-compliant, Customermates offers a reliable alternative to enterprise AI CRMs — helping small teams stay organized, move faster, and build better customer relationships without unnecessary overhead. ## What is Customermates used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €14 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Customermates?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://customermates.com/&name=Customermates) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Customermates 0.0 VS. [4.7 (462)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price €14 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (462) Value For Money 0.0 (0) Value For Money 4.5 (401) Customer Service 0.0 (0) Customer Service 4.6 (384) ## Customermates alternatives Highest Rated [4.8 (653)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (168)](https://www.capterra.com/p/209827/Mokapen/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (6,977)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,784)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about Customermates Overview ### What company size and specific industries is Customermates built for? Customermates is designed for small to mid-sized businesses and internal teams in sales, customer service, and marketing that need a GDPR-compliant CRM with automation features. It fits organizations that manage customer relationships, support, and campaign activity in sectors where data protection and team coordination matter. Features and Usability ### What are the key features of Customermates? Customermates offers AI Copilot and generative AI for sales support, plus contact management, email management, and interaction tracking for customer records. It also includes lead management, lead qualification, and sales pipeline management, along with marketing automation, segmentation, reporting and analytics, task management, calendar and reminder system, and territory management. Pricing ### How much does it cost and what fees or limitations are included? Customermates starts at €14 per user per month on the Pro plan for small to medium sized businesses. The Pro plan includes Deals & Pipelines, Priority Support, Team & Permissions, Unlimited Records, Unlimited Users, and n8n & API. A free trial is available. Integrations ### Which third-party tools and platforms does Customermates integrate with? Customermates integrates with n8n.io for workflow automation and app connections. This integration gives users a way to connect Customermates with other supported tools through n8n.io's automation platform. Getting Started and Support ### What training and onboarding options does Customermates offer? Customermates provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and ongoing feature lookup. Getting Started and Support ### What customer support options does Customermates offer? Customermates provides email/help desk support and FAQ/forum resources. These channels give users a direct way to request help and a self-service place to find answers. Because no reviewer feedback on support is available, no claims can be made about response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information Email Management Manage, store and organize emails within the system or via third-party apps For Small Businesses Designed for small businesses Generative AI Use AI to generate content in the form of text, images, videos, etc. Customermates 15 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Notifications/alerts for upcoming events or tasks Manage, organize, and store contact information Manage, store and organize emails within the system or via third-party apps Designed for small businesses Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Pro €14.00 Per User,Per Month It includes: - Unlimited Records - Unlimited Users - Deals & Pipelines - Team & Permissions - n8n & API - Priority Support ## Integrations [ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.