--- title: "Medulla Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Medulla Software - reviews, pricing plans, popular comparisons to other Remote Monitoring and Management products and more." source_url: "https://www.capterra.com/p/10036429/Medulla/" page_type: "product" language: "en" --- # Medulla Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Medulla ## What is Medulla? Remote monitoring and management (RMM) software that helps IT administrators manage and secure distributed IT infrastructures. Focused on automation, security, and real-time control, it offers features including real-time inventory for monitoring workstation status, automated software deployment, and secure remote control for troubleshooting. The system supports remote work by enabling secure access to workstations without requiring a VPN and maintains compliance through centralized update management. Medulla includes automated backups, a self-service application kiosk, real-time monitoring, and dynamic group management capabilities. Powered by the XMPP protocol, this open-source solution provides administrators with control, responsiveness, and independence when managing IT operations. The platform allows for centralized management of system images, workstation compliance checks, and network scanning with automatic device detection. ## What is Medulla used for? [Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Usage Based, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Medulla?[Manage this product listing](https://www.g2.com/products/medulla/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Medulla 0.0 VS. [4.9 (493)](https://www.capterra.com/p/181954/Iru/reviews/) Starting Price €29 Usage Based, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (493) Value For Money 0.0 (0) Value For Money 4.6 (482) Customer Service 0.0 (0) Customer Service 4.9 (486) ## Medulla alternatives [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (298)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (239)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Medulla Overview ### What company size and specific industries is Medulla built for? Medulla is designed for local authorities, educational institutions, healthcare providers, industrial and energy organizations, IT services firms, and managed service providers. The description points to public-sector, professional services, and operational environments rather than a specific company size, so it appears suited to organizations across multiple sectors. Features and Usability ### What are the key features of Medulla? Medulla offers device management, IT asset management, and IT asset tracking, along with network monitoring, server monitoring, and network security. Core operational features include patch management, remote access/control, task scheduling, workflow management, compliance management, and audit trail, plus real-time alerts, reporting, and automatic backup. Pricing ### How much does it cost and what fees or limitations are included? Medulla starts at €29/month for the Shared SaaS plan, with a free trial available. Dedicated SaaS costs €169/month and includes backup and restore with a 100GB limit, imaging/mastering, and global history, but requires contacting Medulla. The OnPremise plan costs €100/user/month and includes all functionalities. Integrations ### Which third-party tools and platforms does Medulla integrate with? Medulla integrates with 2 third-party tools: GLPI and OCS Inventory. These catalog integrations cover IT service management and inventory management workflows, letting Medulla connect with established platforms for asset tracking and support processes. Getting Started and Support ### What training and onboarding options does Medulla offer? Medulla provides in person training, webinars, and documentation to help teams get started. In person sessions support direct instruction, webinars offer live online guidance, and documentation gives written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Medulla offer? Medulla provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users several ways to find answers or reach support directly. ## Features AI summary Based on 1,539 Remote Monitoring and Management reviews Capterra data shows that buyers of Remote Monitoring and Management rank the following features as their top priorities: - **Server Monitoring** (**60%** of reviewers rated this feature as critical) - **Real-time Alerts** (**53%**) - **Real-Time Monitoring** (**59%**) Medulla supports all three of the features reviewers rate most important: **Server Monitoring**, **Real-time Alerts**, and **Real-Time Monitoring**. Together, these capabilities help businesses keep track of server health, respond quickly to issues as they happen, and maintain constant visibility across systems, allowing teams to reduce downtime and keep IT operations running efficiently. Audit Trail A record of all activities within the system, including user access, changes made, etc. Automatic Backup Data is backed up automatically to prevent data loss Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Configuration Management Identify component attributes like servers, hardware, software, and manage relationships across all services Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Deployment Management Manage the processes involved when making the application ready for use Medulla 26 features ### All Features - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automatic Backup: Data is backed up automatically to prevent data loss - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Deployment Management: Manage the processes involved when making the application ready for use - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Device Management: Maintenance and upkeep of physical and/or virtual devices - For MSPs: Intended to be used by managed service providers - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - Mobile Access: Access software remotely via mobile devices - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Security: Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources - Patch Management: Install software updates and bug fixes remotely - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Task Scheduling: Track and manage the scheduling of tasks - Workflow Management: Create, design and manage workflows for repetitive tasks --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036429/Medulla/pricing/) Shared SaaS €29.00 Usage Based,Per Month It includes: - Inventory & real-time supervision (hardware/software inventory, alerts, dashboards) - Remote deployment/automation (MSI/EXE/scripts, push/pull/scheduled, logs, version management) - Application kiosk (app catalog, install without admin, logging, profiles) - Update management (compliance, scheduling, bandwidth optimization, patch alerts) - Remote control (secure remote access without VPN, encrypted tunnel, traceability) - Secure telework (integrated VPN tunnel, mobile device management) - Compliance & convergence (custom rules, automatic remediation) - Audit (deployments, convergences) - General administration (roles, permissions, machine groups, multi-OS) - Security & authentication (OIDC, 2FA, full logging, encrypted tunnel) Dedicated SaaS €169.00 Usage Based,Per Month It includes: - Inventory & real-time supervision (hardware/software inventory, alerts, dashboards) - Remote deployment/automation (MSI/EXE/scripts, push/pull/scheduled, logs, version management) - Application kiosk (app catalog, install without admin, logging, profiles) - Update management (compliance, scheduling, bandwidth optimization, patch alerts) - Remote control (secure remote access without VPN, encrypted tunnel, traceability) - Secure telework (integrated VPN tunnel, mobile device management) - Compliance & convergence (custom rules, automatic remediation) - Audit (deployments, convergences) - General administration (roles, permissions, machine groups, multi-OS) - Security & authentication (OIDC, 2FA, full logging, encrypted tunnel) - Backup & restore (100GB limit included) - Imaging/mastering and global history OnPremise €100.00 Per User,Per Month It includes: - Real-time inventory Hardware & software inventory, alerts, online/offline devices, roaming endpoints, dashboards, XMPP view - Planned and automated software deployment MSI/EXE/packages/scripts, push/pull/scheduled, conditional workflows, logs, version management - Self-service application kiosk App catalog, install without admin rights, logging, profiles, version standardization - Update management Compliance, scheduling, bandwidth optimization, patch alerts - Secure remote control of workstations No VPN required, encrypted tunnel, user session/system console, full traceability - Management of remote working and mobile workstations Built-in VPN tunnel, end-to-end management for roaming endpoints - Workstation compliance checks Custom rules, automated remediation, positive/negative convergence - Technical audit monitoring and reporting Deployments, convergence controls - Global history User actions, filtered logs - Self-sustaining dynamic groups Roles, permissions, device groups, multi-OS - Security & authentication OIDC, 2FA, full logging, encrypted tunnel - Centralized management of system images - Automated workstation backup and restore Incremental, files/folders/system image, logs, failure alerts - Third-party integrations AD / GLPI / LDAP / SSO / ITSM ## Integrations [ GLPI](https://www.capterra.com/p/126254/GLPi/)[ OCS Inventory](https://www.capterra.com/p/266730/OCS-Inventory/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.