--- title: "Clariv Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Clariv Software - reviews, pricing plans, popular comparisons to other Social Listening Tools products and more." source_url: "https://www.capterra.com/p/10036442/Clariv/" page_type: "product" language: "en" --- # Clariv Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Clariv ## What is Clariv? Clariv is an AI-driven platform for customer sentiment and reputation management, combining review intelligence and social media tools. It monitors reviews across platforms, analyzes sentiment, and tags feedback by topics to address issues efficiently. The platform includes social media management features like content creation, scheduling, publishing, a smart calendar, team workflows, and a unified inbox for streamlined engagement. Clariv integrates reputation management and social media marketing into one interface, offering advanced AI to analyze feedback, predict sentiment shifts, and deliver actionable insights. With extensive integrations and responsive support, it simplifies workflows while ensuring consistent brand messaging. ## What is Clariv used for? [Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Clariv?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.clariv.ai/&name=Clariv) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Clariv 0.0 VS. [4.5 (285)](https://www.capterra.com/p/169053/Looker/reviews/) Starting Price $49 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (214) Value For Money 0.0 (0) Value For Money 4.4 (195) Customer Service 0.0 (0) Customer Service 4.5 (199) ## Clariv alternatives Highest Rated [ImportYeti](https://www.capterra.com/p/10006176/ImportYeti/) [4.9 (214)](https://www.capterra.com/p/10006176/ImportYeti/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10006176/ImportYeti/) [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) [4.6 (1,888)](https://www.capterra.com/p/176586/Power-BI/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176586/Power-BI/) [Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/) [4.6 (1,981)](https://www.capterra.com/p/1417/SQL-Server/reviews/) Starting price $13748.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/1417/SQL-Server/) [Tableau](https://www.capterra.com/p/208764/Tableau/) [4.6 (2,358)](https://www.capterra.com/p/208764/Tableau/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208764/Tableau/) ## FAQs about Clariv Overview ### What company size and specific industries is Clariv built for? Clariv is designed for restaurants, retail and e-commerce businesses, real estate agencies, professional services firms, financial institutions, healthcare providers, and government organizations. The vendor description does not specify a company size, so the product appears to target organizations across multiple sectors rather than a single business segment. Features and Usability ### What are the key features of Clariv? Clariv offers social media monitoring, social media integration, and multi-channel data collection for tracking brand activity across channels. It also includes sentiment analysis, trend analysis, audience analytics, engagement tracking, reporting and analytics, alerts and notifications, dashboard data visualization, and third-party integration. Pricing ### How much does it cost and what fees or limitations are included? Clariv starts at $49 per user per month for the Starter Plan and $79 per user per month for the Growth Plan. A free trial is available. The Starter Plan includes AI-generated response suggestions, sentiment and NPS scoring, benchmarking, and review management across 80+ platforms. Getting Started and Support ### What training and onboarding options does Clariv offer? Clariv provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material for step-by-step review, and videos provide visual walkthroughs that users can watch at their own pace. Getting Started and Support ### What customer support options does Clariv offer? Clariv provides email/help desk, phone support, and 24/7 live rep support. With no reviewer feedback available on support experience, no clear patterns emerge about response speed, helpfulness, or common frustrations. The listed channels indicate direct contact options for users needing assistance. ## Features AI summary Based on 248 Social Listening Tools reviews Capterra data shows that buyers of Social Listening Tools rank the following features as their top priorities: - **Trend Analysis** (**42%** of reviewers rated this feature as critical) - **Keyword Filtering** (**45%**) - **Multi-Channel Data Collection** (**49%**) Clariv supports all three of the features reviewers value most: **Trend Analysis**, **Keyword Filtering**, and **Multi-Channel Data Collection**. Together, these capabilities help businesses spot emerging patterns, focus on the most relevant conversations, and gather insights from multiple sources in one place, allowing teams to make faster decisions and respond more effectively to audience activity. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Brand Tracking Monitor social media posts or web that mention a particular brand Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Clariv 25 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Brand Tracking: Monitor social media posts or web that mention a particular brand - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Publishing Options: Facilitates online authoring and publishing of the content - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Multi-Account Management: Manage and post content across multiple social media accounts and platforms simultaneously - Multi-Channel Data Collection: Collect information from multiple sources - Natural Language Processing: Process and analyze human language in text or audio form - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036442/Clariv/pricing/) Starter Plan $49.00 Per User,Per Month It includes: - Review Management & Sentiment Analysis - Reviews from 80+ platforms - Unified multi-channel review dashboard - AI-powered sentiment & NPS scoring with keyword insights - Smart alerts for negative reviews or rating fluctuations - AI-generated response suggestions - Performance analytics by store, product, or region - Benchmarking tools for multi-location and franchise operators Growth Plan $79.00 Per User,Per Month It includes: - Social Media Automation - Scheduling and publishing content to 15+ social media platforms - Smart content calendar with AI post recommendations - Image and video upload with instant preview - Hashtag optimization - Engagement analytics - Post performance tracking across all channels - Team collaboration and approval workflows Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.