# Crosstalk Cloud PBX Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Crosstalk Cloud PBX Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more. Source: https://www.capterra.com/p/10036482/Crosstalk-Cloud-PBX --- # Crosstalk Cloud PBX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Crosstalk Cloud PBX ## What is Crosstalk Cloud PBX? Crosstalk Cloud PBX, powered by ClearlyIP, is a cloud-based phone system offering features like custom call routing, auto attendant, voicemail with email delivery, call forwarding, and conference calling. Its responsive call panel provides real-time insights into active calls, queue status, visual voicemail, and conference room management via a browser interface. The service includes a browser-based softphone and mobile apps for Android and Apple devices. Implementation covers design consultation, phone configuration, e911 setup for Kari's Law compliance, and number porting assistance, with seven days of post-deployment support. Hardware options include phones with color displays, gigabit Ethernet pass-through, and a two-year warranty. Combining functionality with ease of use, Crosstalk Cloud PBX is a reliable communication solution for organizations. ## What is Crosstalk Cloud PBX used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Crosstalk Cloud PBX?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.crosstalksolutions.com&name=Crosstalk Cloud PBX) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Crosstalk Cloud PBX 0.0 VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $250 Flat Rate, One Time Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (466) Value For Money 0.0 (0) Value For Money 4.3 (307) Customer Service 0.0 (0) Customer Service 4.1 (338) ## Crosstalk Cloud PBX alternatives [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.7 (38)](https://www.capterra.com/p/149117/Business-VoIP/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/) [4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/) Starting price $1.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203084/VoIP-ms/) Highest Rated [HoduPBX](https://www.capterra.com/p/208449/HoduPBX/) [5.0 (21)](https://www.capterra.com/p/208449/HoduPBX/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/208449/HoduPBX/) ## FAQs about Crosstalk Cloud PBX Overview ### What company size and specific industries is Crosstalk Cloud PBX built for? Crosstalk Cloud PBX is designed for offices, call centers, customer service departments, and businesses that need an efficient phone system solution. It fits organizations of various sizes, especially teams that rely on frequent business calling and structured internal communication rather than a specific industry or sector. Features and Usability ### What are the key features of Crosstalk Cloud PBX? Crosstalk Cloud PBX offers call management features such as call routing, call transfer, automatic call distribution, IVR, queue management, and ring groups. It also includes call recording, call reporting, real-time analytics, voicemail, SMS messaging, video conferencing, and role-based permissions for communication control. Pricing ### How much does it cost and what fees or limitations are included? Crosstalk Cloud PBX starts at $5 per user/month for monthly service, plus a $250 one-time installation fee. The setup covers the first 2 phone extensions and 1 DID; each additional phone or extension adds $50 to setup. Domestic calling is $0.009 per minute. Getting Started and Support ### What training and onboarding options does Crosstalk Cloud PBX offer? Crosstalk Cloud PBX provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for features and steps, and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does Crosstalk Cloud PBX offer? Crosstalk Cloud PBX provides Email/Help Desk, FAQ/Forum, and Phone Support. No reviewer feedback about support is available, so customer experience details such as response speed or helpfulness cannot be verified from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic Call Distribution Distribute/route/connect calls Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Caller ID Identify the number and contact information of a caller before answering the phone Call List Management Manage and track all past and future calls. Crosstalk Cloud PBX 29 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Distribute/route/connect calls Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. Manage and track all past and future calls. Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Track and report on all incoming and outgoing calls Sends voice calls to a specific queue based on predetermined criteria Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number Transfers live calls to other agents Identify the number and contact information of a caller before answering the phone Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Manage, organize, and store contact information Alter the layout and content of reports For Cloud-based phone system that sends and receives calls via the internet. Track interaction history by documenting conversations for contacts Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Access software remotely via mobile devices Record the audio of phone conversations for quality assurance purposes Monitor wait time and abandonment for incoming requests that have not been routed Analyze and gain insights into data in real-time Receive system updates as soon as any changes are made Set & manage permission levels based on user roles and restrict access to only authorized individuals Enables the connectivity to send and receive calls over the internet Send messages via SMS Connect with meeting participants remotely over video Computer-based system that allows users to send and receive voice messages ## Pricing Installation Fee $250.00 Flat Rate,One Time It includes: - Setup for the first 2 phone extensions - 1 DID (Direct Inward Dialing) inbound route with e911 compliance - Configuration and testing of hardware Monthly Service Fees $5.00 Per User,Per Month It includes: - $5.00 per extension (phone line) - $1.00 per DID (phone number) - $0.009 per minute for domestic calling (usage-based) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.