# Kroll Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kroll Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more.

Source: https://www.capterra.com/p/10036522/Kroll

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 Kroll Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Kroll

## What is Kroll?

Backed by pharmacy experience, Kroll by TELUS Health is a configurable pharmacy management system that supports prescription filling, patient management and evolving professional services. Clinical and safety checks help reduce dispensing risk, with features such as drug interaction checking, adverse drug event detection, allergy/condition support and barcode scan verification. Kroll can be enhanced with digital add-ons like Kroll Workflow to standardize dispensing steps, reduce errors and support paperless operations. As pharmacist services expand, Kroll supports documentation and billing for services such as medication reviews and immunizations (and, where applicable, adaptations/extensions). Kroll is designed for pharmacies of all sizes—from independents to chains—with options for central reporting across multiple locations. It also supports integrations such as provincial drug information systems, wholesaler ordering/invoicing, and e-prescribing workflows (where available).

## What is Kroll used for?

[Pharmacy](https://www.capterra.com/pharmacy-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

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### Starting price

Free trial not available

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## FAQs about Kroll

Overview

### What company size and specific industries is Kroll built for?

Kroll is designed for Canadian pharmacy businesses, including community pharmacies, independent stores, pharmacy groups, and chain operations. It suits small single-location pharmacies as well as larger multi-site organizations that need configurable pharmacy management for dispensing, safety checks, inventory and workflow control, and service documentation.

Features and Usability

### What are the key features of Kroll?

Kroll offers prescription processing, e-prescribing, and electronic signature for pharmacy workflows, along with barcode/label management and compounding support. It also includes inventory management, order management, online refills, document management, reporting & statistics, search/filter tools, mobile access, and multi-store capabilities.

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### More questions?

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Getting Started and Support

### What training and onboarding options does Kroll offer?

Kroll provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature review, while videos offer visual walkthroughs that users can watch on demand for self-paced learning and step-by-step guidance.

Getting Started and Support

### What customer support options does Kroll offer?

Kroll provides phone support and 24/7 live rep assistance. These channels give users direct access to support at any time, with live representatives available around the clock for urgent questions and phone contact for more detailed help.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Barcode/Label Management

Print and scan barcode or labels

Compounding

Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient

Document Management

Store, manage, and track all electronic documents in a centralized location

Electronic Signature

Digitally sign online documents

E-Prescribing

Transmit prescriptions to pharmacies electronically

Inventory Management

Track and manage inventory levels to maintain proper supply

Kroll 13 features

Print and scan barcode or labels

Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient

Store, manage, and track all electronic documents in a centralized location

Transmit prescriptions to pharmacies electronically

Digitally sign online documents

Track and manage inventory levels to maintain proper supply

Access software remotely via mobile devices

Manage multiple teams and operations from a central location

Allows medical providers and/or customers to request previously filled prescriptions online

Manage and track customer orders for goods, investments, or any other purchases

Enables pharmacists to process single or multiple prescriptions simultaneously

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

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## Pricing

### Starting price

Free trial not available

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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