---
title: "Kroll Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Kroll Software - reviews, pricing plans, popular comparisons to other Learning Experience Platform products and more."
source_url: "https://www.capterra.com/p/10036522/Kroll/"
page_type: "product"
language: "en"
---

# 

 Kroll Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Kroll

## What is Kroll?

Backed by pharmacy experience, Kroll by TELUS Health is a configurable pharmacy management system that supports prescription filling, patient management and evolving professional services. Clinical and safety checks help reduce dispensing risk, with features such as drug interaction checking, adverse drug event detection, allergy/condition support and barcode scan verification. Kroll can be enhanced with digital add-ons like Kroll Workflow to standardize dispensing steps, reduce errors and support paperless operations. As pharmacist services expand, Kroll supports documentation and billing for services such as medication reviews and immunizations (and, where applicable, adaptations/extensions). Kroll is designed for pharmacies of all sizes—from independents to chains—with options for central reporting across multiple locations. It also supports integrations such as provincial drug information systems, wholesaler ordering/invoicing, and e-prescribing workflows (where available).

## What is Kroll used for?

[Pharmacy](https://www.capterra.com/pharmacy-software/)[Learning Experience Platform](https://www.capterra.com/learning-experience-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

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## FAQs about Kroll

Overview

### What company size and specific industries is Kroll built for?

Kroll is designed for Canadian pharmacy businesses, including community pharmacies, independent stores, pharmacy groups, and chain operators. It fits small to larger multi-location organizations that need configurable pharmacy management for dispensing, safety checks, inventory and workflow control, and service documentation.

Features and Usability

### What are the key features of Kroll?

Kroll offers prescription processing, e-prescribing, and online refills for medication workflows, along with inventory management and order management for stock and dispensing control. It also includes barcode/label management, electronic signature, document management, reporting & statistics, search/filter, mobile access, compounding, and multi-store support.

Getting Started and Support

### What training and onboarding options does Kroll offer?

Kroll provides documentation and videos to help teams get started. Documentation offers written reference material for setup steps and feature guidance, while videos provide visual walkthroughs that users can review at their own pace for learning core functions and processes.

Getting Started and Support

### What customer support options does Kroll offer?

Kroll provides phone support and 24/7 live rep assistance. Support is available through direct phone contact at any time, giving users a way to reach a person when issues arise. No reviewer feedback on support quality is available, so no claims can be made about responsiveness or helpfulness.

## Features

AI summary

Based on 339 Learning Experience Platform reviews

Capterra data shows that buyers of pharmacy software rank the following features as their top priorities:

-   **Claims Management** (**54%** of reviewers rated this feature as critical)
-   **Prescription Processing** (**64%**)
-   **Workflow Management** (**52%**)

Kroll includes **Prescription Processing**, which is one of the most requested capabilities for pharmacy buyers. However, it does not offer **Claims Management** or **Workflow Management**. Instead, it provides **E-Prescribing** (**62%**) and **Search/Filter** (**59%**), two other highly rated features that support prescription accuracy and make it easier to find patient, medication, and record details quickly, helping businesses manage daily pharmacy tasks with greater speed and consistency.

Barcode/Label Management

Print and scan barcode or labels

Compounding

Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient

Document Management

Store, manage, and track all electronic documents in a centralized location

Electronic Signature

Digitally sign online documents

E-Prescribing

Transmit prescriptions to pharmacies electronically

Inventory Management

Track and manage inventory levels to maintain proper supply

Kroll 13 features

### All Features
- Barcode/Label Management: Print and scan barcode or labels
- Compounding: Creation of a particular pharmaceutical product by mixing or altering ingredients to fit the need of patient
- Document Management: Store, manage, and track all electronic documents in a centralized location
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Signature: Digitally sign online documents
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Mobile Access: Access software remotely via mobile devices
- Multi-Store: Manage multiple teams and operations from a central location
- Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria

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## Pricing

### Starting price

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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