# Arches CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Arches CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/10036532/Arches-CRM --- # Arches CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Arches CRM ## What is Arches CRM? Arches CRM is a cloud-based customer relationship management software that streamlines sales processes and increases productivity. The platform centralizes client communications from WhatsApp and email through its unified conversation engine, allowing for more efficient customer engagement. The system includes AI-enhanced tools that improve email quality, clarify notes, and optimize task management. The software features customized segmentation capabilities for effective lead targeting and adaptive team scheduling through its Calendar function. The automated sales pipeline maintains consistent follow-up activities, while the platform also enables users to create and manage websites directly within the CRM. An intuitive dashboard presents a comprehensive view of workflows, and the system integrates with various applications to enhance operational efficiency. Arches CRM combines intelligent automation with practical features to support business growth and productivity improvements. ## What is Arches CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Arches CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://archescrm.com/&name=Arches CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Arches CRM 0.0 VS. [4.5 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (4,371) Value For Money 0.0 (0) Value For Money 4.3 (3,503) Customer Service 0.0 (0) Customer Service 4.4 (3,512) ## Arches CRM alternatives [4.4 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,314)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Arches CRM Overview ### What company size and specific industries is Arches CRM built for? Arches CRM is designed for small to mid-sized businesses with sales teams, marketing departments, customer service teams, and construction teams that need lead management and workflow automation. It is suited to organizations that want to organize customer interactions and internal processes across these functions. Features and Usability ### What are the key features of Arches CRM? Arches CRM offers contact management, lead capture, lead qualification, lead scoring, and sales pipeline management for tracking prospects. It also includes campaign management, email marketing, segmentation, and marketing automation, plus reporting/analytics, customizable reports, workflow management, calendar management, and third-party integrations. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does Arches CRM integrate with? Arches CRM connects natively to WhatsApp, WhatsApp Business API, WhatsApp Business Suite, WhatsApp4Dynamics, and Whatsapp CRM for messaging and customer communication. Its catalog focuses on WhatsApp-based integrations, covering multiple business messaging and CRM connection options. Getting Started and Support ### What training and onboarding options does Arches CRM offer? Arches CRM provides in person training, live online sessions, webinars, documentation, and videos to support getting started. In person and live online training offer guided instruction, webinars cover group learning, documentation gives written reference material, and videos support self-paced review of features and setup steps. Getting Started and Support ### What customer support options does Arches CRM offer? Arches CRM provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support experience cannot be characterized from reviewer feedback here, since no support-related user comments are available for Arches CRM in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Arches CRM 35 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage, organize, and store contact information Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Protect sensitive data for digital privacy Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Use AI to generate content in the form of text, images, videos, etc. Track interaction history by documenting conversations for contacts Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Group leads or contacts based on their specific characteristics Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $19.00 Flat Rate,Per Month ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ WhatsApp Business API](https://www.capterra.com/p/10025303/WhatsApp-Business-API/)[ Whatsapp CRM](https://www.capterra.com/p/10011447/Whatsapp-CRM/)[ WhatsApp Business Suite](https://www.capterra.com/p/10033708/WhatsApp-Business-Suite/)[ WhatsApp4Dynamics](https://www.capterra.com/p/10027263/WhatsApp4Dynamics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.