--- title: "Profichat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Profichat Software - reviews, pricing plans, popular comparisons to other Customer Support products and more." source_url: "https://www.capterra.com/p/10036551/Profichat/" page_type: "product" language: "en" --- # Profichat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Profichat ## What is Profichat? Profichat is a customer communication platform that uses AI-powered automation to streamline messaging across channels like WhatsApp, Facebook, Instagram, and more from one interface. The system automates sales, marketing, and support tasks with customizable AI chatbots that provide accurate, personalized responses around the clock, helping to reduce operational costs. Profichat integrates omnichannel communication, managing website chat, messaging apps, email, and SMS in one centralized platform to ensure consistent message handling. The reporting tools offer insights into customer interactions, team performance, and key metrics to help optimize communication strategies. Scalable and adaptable, Profichat enables businesses to manage customer engagement effectively while maintaining quality service delivery across all communication channels. ## What is Profichat used for? [Customer Support](https://www.capterra.com/customer-support-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Profichat?[Manage this product listing](https://www.g2.com/products/profichat/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Profichat 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $1 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,466) Value For Money 0.0 (0) Value For Money 4.6 (11,516) Customer Service 0.0 (0) Customer Service 4.7 (10,729) ## Profichat alternatives Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,063)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,437)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) [Text Request](https://www.capterra.com/p/167015/Text-Request/) [4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/) Starting price $47.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/167015/Text-Request/) ## FAQs about Profichat Overview ### What company size and specific industries is Profichat built for? Profichat is designed for businesses in e-commerce, retail, healthcare, finance, education, hospitality, real estate, travel, telecommunications, IT, software, legal, marketing, and advertising services. The provided audience description does not specify a company size, so it appears intended for organizations across multiple sectors rather than a single size category. Features and Usability ### What are the key features of Profichat? Profichat offers chat/messaging, multi-channel communication, CRM, and a customer database for managing customer records. It also includes customer history and interaction tracking to log past exchanges, plus an activity dashboard, activity tracking, and alerts/notifications for monitoring communication and customer activity. Pricing ### How much does it cost and what fees or limitations are included? Profichat starts at $1/month for the One-Man Show plan, with Small Business at $49/month and Enterprise at $129/month. A free trial is available. Each plan includes core tools like omnichannel inbox, automations, canned responses, chatbots integration, mobile apps, and shared inbox collaboration. Integrations ### Which third-party tools and platforms does Profichat integrate with? Profichat integrates with 4 third-party platforms: 1CRM, Instagram, Telegram, and WhatsApp. These integrations cover CRM and messaging channels, giving Profichat connections to customer data and common chat platforms used for support and outreach. Getting Started and Support ### What training and onboarding options does Profichat offer? Profichat provides documentation as its training option for teams getting started. This written material can serve as a self-paced reference for setup steps, feature explanations, and ongoing guidance when users need to review product details. Getting Started and Support ### What customer support options does Profichat offer? Profichat provides email/help desk support, a knowledge base, and chat. These channels give users direct contact and self-service help, but no reviewer feedback is available here to describe response times, agent helpfulness, or common support frustrations. ## Features AI summary Based on 4,384 Customer Support reviews Capterra reviewers highlight these as the features buyers value most when choosing customer communications management software: - **SMS Messaging** (**57%** of reviewers rated this feature as critical) - **Chat/Messaging** (**42%**) - **Multi-Channel Communication** (**34%**) Profichat includes **Chat/Messaging** and **Multi-Channel Communication**, giving teams a way to manage conversations across channels and respond to customers in real time. However, it does not offer **SMS Messaging**. Instead, it provides other important capabilities that reviewers also rate highly, including **Customer History** (**35%**) and **Alerts/Notifications** (**33%**), helping businesses keep context from past interactions and stay on top of timely updates while handling customer communication more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Profichat 9 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Chat/Messaging: Communicate using direct chat or messages within the system - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Interaction Tracking: Track interaction history by documenting conversations for contacts - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036551/Profichat/pricing/) One-Man Show $1.00 Flat Rate,Per Month It includes: - Omnichannel Inbox (WhatsApp, Facebook, Instagram, Telegram, etc.) - Shared Inbox & Collaboration - Automations - Chatbots Integration (e.g., Dialogflow) - Advanced Reporting (conversation, agent, CSAT reports) - Canned Responses - Mobile Apps (Android and iOS) - Third-Party Integrations (e.g., Slack, Telegram) Small Business $49.00 Flat Rate,Per Month It includes: - Omnichannel Inbox (WhatsApp, Facebook, Instagram, Telegram, etc.) - Shared Inbox & Collaboration - Automations - Chatbots Integration (e.g., Dialogflow) - Advanced Reporting (conversation, agent, CSAT reports) - Canned Responses - Mobile Apps (Android and iOS) - Third-Party Integrations (e.g., Slack, Telegram) Enterprise $129.00 Flat Rate,Per Month It includes: - Omnichannel Inbox (WhatsApp, Facebook, Instagram, Telegram, etc.) - Shared Inbox & Collaboration - Automations - Chatbots Integration (e.g., Dialogflow) - Advanced Reporting (conversation, agent, CSAT reports) - Canned Responses - Mobile Apps (Android and iOS) - Third-Party Integrations (e.g., Slack, Telegram) ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ 1CRM](https://www.capterra.com/p/131566/1CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.