# Profichat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Profichat Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10036551/Profichat --- # Profichat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Profichat ## What is Profichat? Profichat is a customer communication platform that uses AI-powered automation to streamline messaging across channels like WhatsApp, Facebook, Instagram, and more from one interface. The system automates sales, marketing, and support tasks with customizable AI chatbots that provide accurate, personalized responses around the clock, helping to reduce operational costs. Profichat integrates omnichannel communication, managing website chat, messaging apps, email, and SMS in one centralized platform to ensure consistent message handling. The reporting tools offer insights into customer interactions, team performance, and key metrics to help optimize communication strategies. Scalable and adaptable, Profichat enables businesses to manage customer engagement effectively while maintaining quality service delivery across all communication channels. ## What is Profichat used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Profichat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.profichat.net&name=Profichat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Profichat 0.0 VS. [4.4 (4,083)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $1 Flat Rate, Per Month Starting Price $115 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (3,607) Value For Money 0.0 (0) Value For Money 4.2 (2,662) Customer Service 0.0 (0) Customer Service 4.3 (2,770) ## Profichat alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) ## FAQs about Profichat Overview ### What company size and specific industries is Profichat built for? Profichat is designed for businesses in e-commerce, retail, healthcare, finance, education, hospitality, real estate, travel, telecommunications, IT, software, legal, marketing, and advertising services. The vendor description does not specify company size, so it appears suitable for organizations across different sizes in those sectors. Features and Usability ### What are the key features of Profichat? Profichat offers chat and messaging, multi-channel communication, CRM, and a customer database for organizing contacts and records. It also includes interaction tracking, customer history, activity tracking, and an activity dashboard, plus alerts and notifications to monitor conversations and customer actions. Pricing ### How much does it cost and what fees or limitations are included? Profichat starts at $1/month for the One-Man Show plan, with Small Business at $49/month and Enterprise at $129/month. A free trial is available. Each plan includes tools like omnichannel inbox, automations, canned responses, mobile apps, and shared inbox features. Integrations ### Which third-party tools and platforms does Profichat integrate with? Profichat integrates with 1CRM, Instagram, Telegram, and WhatsApp. These connections cover CRM and messaging channels, giving teams options for managing conversations and customer data across common business and social platforms. Getting Started and Support ### What training and onboarding options does Profichat offer? Profichat provides documentation for training and onboarding. This format gives teams written reference material for reviewing setup steps, product features, and common procedures at their own pace. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Profichat offer? Profichat provides Email/Help Desk, a Knowledge Base, and Chat for customer support. These channels give users direct assistance and self-service help for common questions and setup needs. No reviewer feedback is available here, so support speed, helpfulness, and common frustrations cannot be described. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Profichat 9 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Communicate using direct chat or messages within the system Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Get Advice We can help you find the software with the features you need. ## Pricing Free Trial One-Man Show $1.00 Flat Rate,Per Month It includes: - Omnichannel Inbox (WhatsApp, Facebook, Instagram, Telegram, etc.) - Shared Inbox & Collaboration - Automations - Chatbots Integration (e.g., Dialogflow) - Advanced Reporting (conversation, agent, CSAT reports) - Canned Responses - Mobile Apps (Android and iOS) - Third-Party Integrations (e.g., Slack, Telegram) Small Business $49.00 Flat Rate,Per Month It includes: - Omnichannel Inbox (WhatsApp, Facebook, Instagram, Telegram, etc.) - Shared Inbox & Collaboration - Automations - Chatbots Integration (e.g., Dialogflow) - Advanced Reporting (conversation, agent, CSAT reports) - Canned Responses - Mobile Apps (Android and iOS) - Third-Party Integrations (e.g., Slack, Telegram) Enterprise $129.00 Flat Rate,Per Month It includes: - Omnichannel Inbox (WhatsApp, Facebook, Instagram, Telegram, etc.) - Shared Inbox & Collaboration - Automations - Chatbots Integration (e.g., Dialogflow) - Advanced Reporting (conversation, agent, CSAT reports) - Canned Responses - Mobile Apps (Android and iOS) - Third-Party Integrations (e.g., Slack, Telegram) ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Telegram](https://www.capterra.com/p/180347/Telegram/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ 1CRM](https://www.capterra.com/p/131566/1CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.