--- title: "CareMetric AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CareMetric AI Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/10036554/CareMetric-AI/" page_type: "product" language: "en" --- # CareMetric AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CareMetric AI ## What is CareMetric AI? CareMetric AI is an electronic medical record system that integrates artificial intelligence throughout clinical documentation and practice management workflows. The platform generates SOAP notes through multiple input methods including voice, bullet points, or traditional typing. The system analyzes documentation to suggest appropriate billing codes, identify potential add-on opportunities, and provide denial risk scores before claim submission. CareMetric AI consolidates scheduling, telehealth, e-prescribing, patient portals, and billing into a single platform, eliminating the need to manage multiple separate tools. The system includes role-based access controls that allow practices to scale while maintaining appropriate security permissions. By automating administrative tasks and streamlining documentation processes, CareMetric AI helps address common efficiency challenges in medical practice management. ## What is CareMetric AI used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $149.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CareMetric AI?[Manage this product listing](https://www.g2.com/products/caremetric-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CareMetric AI 0.0 VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price $149.99 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (708) Value For Money 0.0 (0) Value For Money 4.2 (578) Customer Service 0.0 (0) Customer Service 4.3 (644) ## CareMetric AI alternatives [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $329.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (590)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about CareMetric AI Overview ### What company size and specific industries is CareMetric AI built for? CareMetric AI is designed for healthcare practices of any size, especially physician-led clinics and medical groups in family medicine, internal medicine, psychiatry, and related outpatient care. It is suited for physicians, nurse practitioners, practice administrators, and practice owners who manage clinical and administrative work in these settings. Features and Usability ### What are the key features of CareMetric AI? CareMetric AI offers AI Copilot and generative AI for clinical support, plus care plan management, clinical notes, charting, and documentation management. It also includes patient scheduling, reminders, patient portal, telemedicine integration, claims management, medical billing, reporting & statistics, audit trail, and HIPAA compliant access. Pricing ### How much does it cost and what fees or limitations are included? CareMetric AI starts at $149.99 per month per user for the Starter Plan, which includes 1 provider and unlimited staff accounts. The Professional Plan is $199.99 per month per user for up to 10 providers, and the Enterprise Plan is $249.99 per month per user for unlimited providers and locations. A free trial is available. Getting Started and Support ### What training and onboarding options does CareMetric AI offer? CareMetric AI provides documentation as its training option. This gives teams written reference material for learning product features, reviewing setup steps, and checking guidance when needed. Getting Started and Support ### What customer support options does CareMetric AI offer? CareMetric AI provides email/help desk support, chat, a knowledge base, and FAQ/forum resources. These channels give users direct help and self-service options for common questions and product guidance. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra reviewers point to the following as the top priorities when choosing electronic medical records software: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) CareMetric AI supports all three of the features reviewers rank highest: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare organizations protect sensitive patient data, maintain accurate and accessible records, and document care efficiently, allowing teams to support compliance, improve clinical workflows, and deliver more consistent patient care. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Audit Trail A record of all activities within the system, including user access, changes made, etc. Calendar Management Track and manage schedules and meetings via an integrated calendar CareMetric AI 49 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Medical Billing: Manage billing and payments for a healthcare provider - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Task Management: Create, manage and track all task activities and progression - Telemedicine Integration: Provide integration with third-party telehealth applications - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036554/CareMetric-AI/pricing/) Starter Plan $149.99 Per User,Per Month It includes: - AI-powered SOAP notes & documentation. - Smart scheduling & appointments. - Patient portal with self-scheduling. - Standard e-Prescribing. - Basic billing & claims. - Patient communications (email). - Document management. - Standard clinical templates. - Basic analytics dashboard. - HIPAA-compliant security. - Email & chat support. Professional Plan $199.99 Per User,Per Month It includes: - Advanced AI scribe & ambient listening. - Full billing & revenue cycle management (RCM) suite. - Insurance eligibility verification. - Claims clearinghouse integration. - Unlimited telehealth. - Lab integrations & ordering. - Clinical decision support. - Provider credentialing tracker. - Advanced analytics & reporting. - Custom clinical templates. - SMS messaging. - Priority support. Enterprise Plan $249.99 Per User,Per Month It includes: - AI Clinical Copilot & second brain. - Population health management. - Quality measures & eCQM reporting. - Revenue cycle intelligence. - Workflow automation engine. - Interoperability (HL7/FHIR). - Advanced credentialing & primary source verification (PSV). - Care gap analysis & risk adjustment. - White-label options. - Dedicated account manager. - SLA guarantee & API access. - Custom integrations. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.