--- title: "Rivyo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rivyo Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10036574/Rivyo/" page_type: "product" language: "en" --- # Rivyo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Rivyo ## What is Rivyo? Rivyo is an all-in-one solution for Shopify that combines product reviews, loyalty programs, and referral systems. The platform enables merchants to collect and display customer reviews with photos, enhancing trust and driving sales through authentic feedback. The system includes a loyalty program that rewards actions such as account creation, birthdays, purchases, and social sharing. Its referral functionality allows existing customers to share through multiple channels while tracking performance through a central dashboard. Rivyo displays reviews across various store locations including home pages, product pages, collection pages, and checkout areas. The platform integrates with Shopify themes, page builders, and apps without requiring coding knowledge. With security protocols and reliable infrastructure, Rivyo provides merchants with tools for building customer relationships and encouraging repeat business through a consolidated platform. ## What is Rivyo used for? [Referral](https://www.capterra.com/referral-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rivyo?[Manage this product listing](https://www.g2.com/products/best-shopify-app-for-product-review-loyalty-referral/claim_requests/new?auto=true) ## Rivyo Overview Updated September 2026 AI summary Rivyo provides small businesses with tools to manage customer loyalty programs, rewards, and referrals through a web-based platform compatible with multiple operating systems. Covering customer loyalty, referral, and review management needs, it enables businesses to track referrals, administer rewards, and maintain ongoing engagement with their customer base, supporting efforts to encourage repeat business and customer advocacy. ## FAQs about Rivyo Overview ### What company size and specific industries is Rivyo built for? Rivyo is designed for Shopify store owners, e-commerce merchants, dropshippers, beauty brands, outdoor retailers, and marketing managers. It fits businesses selling online across consumer-focused retail sectors, especially companies that manage product reviews and customer feedback within Shopify-based stores. Features and Usability ### What are the key features of Rivyo? Rivyo offers contact management, dashboard reporting, and ROI tracking for campaign oversight, plus review monitoring, review notifications, and response management for reputation workflows. It also includes review requests, referral tracking, loyalty program tools, rewards management, social sharing, and widgets for displaying review-related content. Pricing ### How much does it cost and what fees or limitations are included? Rivyo starts at $9 per month for the Starter plan, with Business at $14 and Enterprise at $19. A free version and free trial are available. The Indie plan has no listed price. Starter includes unlimited reviews and Q&A, while Enterprise adds unlimited orders and imports. Integrations ### Which third-party tools and platforms does Rivyo integrate with? Rivyo integrates with Klaviyo, PageFly, and Slack. These catalog integrations cover email marketing, page building, and team communication, giving Rivyo users a small but focused set of connections to support review management and related store workflows. Getting Started and Support ### What training and onboarding options does Rivyo offer? Rivyo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars can support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and setup review. Getting Started and Support ### What customer support options does Rivyo offer? Rivyo provides Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. Support details appear centered on self-service resources and live assistance, but no reviewer feedback is available to describe response times, helpfulness, or common frustrations with these channels. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Rivyo includes **Loyalty Program** and **Rewards Management**, giving businesses the tools to build repeat purchase behavior and manage incentives that keep customers coming back. However, it does not offer **Third-Party Integrations**. By covering **Loyalty Program** and **Rewards Management**, Rivyo helps businesses create consistent loyalty experiences, track reward activity, and encourage stronger long-term customer retention. Contact Management Manage, organize, and store contact information Content Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Engagement Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Marketing Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. Rivyo 17 features ### All Features - Contact Management: Manage, organize, and store contact information - Content: Standard templates and content for assessment purposes such as NIST (National Institute of Standards and Technology). - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Engagement: Configure and accurately measure an appropriate measure of engagement, such as average session length, page views per session, amount of scrolling, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Referral Tracking: Log and store the source of contacts/leads - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Rewards: Provide rewards, monetary or non-monetary, based on incentive programs - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Social Sharing: Allows businesses to share their videos on social media. - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10036574/Rivyo/pricing/) Starter $9.00 Flat Rate,Per Month It includes: - Unlimited Reviews - Up To 500 Orders Per Month - Import Unlimited Reviews By CSV - Import 500 Reviews From AliExpress/Amazon - Unlimited Photo Review - Unlimited Q&A Business $14.00 Flat Rate,Per Month It includes: - Unlimited Reviews - Up To 1000 Orders Per Month - Import Unlimited Reviews By CSV - Import 2000 Reviews From AliExpress/Amazon - Google Shopping - Coupon Code Enterprise $19.00 Flat Rate,Per Month It includes: - Unlimited Reviews - Unlimited Orders Per Month - Unlimited Imports Via CSV, Amazon, And AliExpress - Headless Support - Show Reviews At Checkout For Plus Stores ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.