# Rivyo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Rivyo Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more.

Source: https://www.capterra.com/p/10036574/Rivyo

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# 

 Rivyo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on May 10, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Rivyo

## What is Rivyo?

Rivyo is an all-in-one solution for Shopify that combines product reviews, loyalty programs, and referral systems. The platform enables merchants to collect and display customer reviews with photos, enhancing trust and driving sales through authentic feedback. The system includes a loyalty program that rewards actions such as account creation, birthdays, purchases, and social sharing. Its referral functionality allows existing customers to share through multiple channels while tracking performance through a central dashboard. Rivyo displays reviews across various store locations including home pages, product pages, collection pages, and checkout areas. The platform integrates with Shopify themes, page builders, and apps without requiring coding knowledge. With security protocols and reliable infrastructure, Rivyo provides merchants with tools for building customer relationships and encouraging repeat business through a consolidated platform.

## What is Rivyo used for?

[Referral](https://www.capterra.com/referral-software/)[Review Management](https://www.capterra.com/review-management-software/)[Customer Loyalty](https://www.capterra.com/customer-loyalty-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Rivyo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.webcontrive.com&name=Rivyo)

## FAQs about Rivyo

Overview

### What company size and specific industries is Rivyo built for?

Rivyo is designed for Shopify store owners and e-commerce businesses, including dropshippers, beauty brands, outdoor retailers, and marketing teams. It suits online retailers of different sizes that manage product reviews and customer feedback across direct-to-consumer and marketplace sales channels.

Features and Usability

### What are the key features of Rivyo?

Rivyo offers contact management, a dashboard, and review monitoring for tracking customer feedback. It also includes review request and review notification tools, referral tracking, loyalty program and rewards management, plus social sharing, widgets, response management, and ROI tracking for managing reviews and measuring results.

Pricing

### How much does it cost and what fees or limitations are included?

Rivyo starts at $9 per month for the Starter plan, with Business at $14 and Enterprise at $19. A free version and free trial are available. The Indie plan is also listed, but its price is not shown; plan limits include order caps on lower tiers.

Integrations

### Which third-party tools and platforms does Rivyo integrate with?

Rivyo integrates with Klaviyo, PageFly, and Slack. These integrations connect Rivyo to email marketing, page building, and team communication tools, giving users a small but focused set of third-party connections for managing store activity across key workflows.

Getting Started and Support

### What training and onboarding options does Rivyo offer?

Rivyo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided training, while documentation and videos give teams written and visual reference materials for self-paced learning and setup.

Getting Started and Support

### What customer support options does Rivyo offer?

Rivyo provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. These channels give users multiple ways to get help, though no reviewer feedback is available here to describe response times, usefulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

Manage, organize, and store contact information

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Referral Tracking

Log and store the source of contacts/leads

Response Management

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Review Monitoring

Automatically monitor and receive alerts for any new online reviews

Rivyo 12 features

Manage, organize, and store contact information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Log and store the source of contacts/leads

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Automatically monitor and receive alerts for any new online reviews

Notifies a business when a review is left

Allows businesses to request reviews from their customers

Strategize and implement rewards for returning customers, employees and other members

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Allows businesses to share their videos on social media.

An extended application or connector that enables users to perform additional services with their current set of tools

## Pricing

Free Trial

Free Version

Starter

$9.00

Flat Rate,Per Month

It includes:

-   Unlimited Reviews
-   Up To 500 Orders Per Month
-   Import Unlimited Reviews By CSV
-   Import 500 Reviews From AliExpress/Amazon
-   Unlimited Photo Review
-   Unlimited Q&A

Business

$14.00

Flat Rate,Per Month

It includes:

-   Unlimited Reviews
-   Up To 1000 Orders Per Month
-   Import Unlimited Reviews By CSV
-   Import 2000 Reviews From AliExpress/Amazon
-   Google Shopping
-   Coupon Code

Enterprise

$19.00

Flat Rate,Per Month

It includes:

-   Unlimited Reviews
-   Unlimited Orders Per Month
-   Unlimited Imports Via CSV, Amazon, And AliExpress
-   Headless Support
-   Show Reviews At Checkout For Plus Stores

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

PageFly](https://www.capterra.com/p/246132/PageFly/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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