--- title: "AI Bunny Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AI Bunny Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more." source_url: "https://www.capterra.com/p/10036576/AI-Bunny/" page_type: "product" language: "en" --- # AI Bunny Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AI Bunny ## What is AI Bunny? AI Bunny is an AI-powered platform for restaurants that automates phone operations and online ordering. Its AI phone agent answers calls 24/7, takes orders, verifies delivery addresses, schedules deliveries, and processes payments via Authorize.Net, Square Payments, and Stripe. It recognizes returning customers, recalls past orders, and remembers preferences to simplify ordering. The platform offers a commission-free online ordering system, AI chat agents for apps like WhatsApp and Instagram, a customizable website, and delivery management with driver support. AI Bunny integrates with POS systems like Square, Clover, and Muncho or works as a standalone cloud-based POS. It handles peak-hour calls, complex orders, dietary needs, and upselling suggestions. Supporting various restaurant types, it manages custom orders like half-and-half pizza toppings and spice preferences. Features include address verification, delivery fee calculation, order tracking, and real-time updates. ## What is AI Bunny used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $299 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AI Bunny?[Manage this product listing](https://www.g2.com/products/ai-bunny-phone-agent/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AI Bunny 5.0 (2) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price $299 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.2 (551) Value For Money 5.0 (2) Value For Money 3.8 (466) Customer Service 5.0 (2) Customer Service 3.7 (518) ## AI Bunny alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) ## FAQs about AI Bunny Overview ### What company size and specific industries is AI Bunny built for? AI Bunny is designed for restaurants, especially pizza, burger, Mexican, halal, and Brazilian restaurants. The target audience is food service businesses of any size that operate in these restaurant categories and need software suited to their specific menu and customer service workflows. Features and Usability ### What are the key features of AI Bunny? AI Bunny offers AI/Machine Learning, Natural Language Processing, Speech Recognition, and a Pre-Configured Bot for chatbot interactions. It also includes Live Chat, Communication Management, Customer History, and Multi-Language support, plus Online Ordering, Order Management, Order Tracking, Payment Processing, Restaurant POS, Reporting/Analytics, API access, and Third-Party Integrations. Pricing ### How much does it cost and what fees or limitations are included? AI Bunny starts at $299 per month for the Starter Plan with 900 minutes, plus a $149 one-time setup that includes $50 AI Bunny credit. Additional minutes cost $0.33/min. The Plus Plan is $499 monthly with 1,800 minutes and $0.29/min extras. A free trial is available, and both plans allow canceling anytime. Integrations ### Which third-party tools and platforms does AI Bunny integrate with? AI Bunny connects natively to Clover, Nova POS, OrderOut, Pecan, Square Point of Sale, Toast POS, and Truffle POS. These integrations focus on point-of-sale and order management platforms, covering several common restaurant and retail systems. Getting Started and Support ### What training and onboarding options does AI Bunny offer? AI Bunny provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for setup and feature checks, and videos provide self-paced walkthroughs for learning key functions. Getting Started and Support ### What customer support options does AI Bunny offer? AI Bunny provides email/help desk support, a knowledge base, phone support, and chat. Without reviewer feedback on support experiences, no claims can be made about response speed, helpfulness, or common issues. The listed channels are the only support options identified in the catalog. ## Features AI summary Based on 611 Restaurant POS reviews Capterra data shows that buyers of sales engagement platforms rank the following features as their top priorities: - **Lead Generation** (**61%** of reviewers rated this feature as critical) - **Communication Management** (**49%**) - **Campaign Management** (**48%**) AI Bunny includes **Communication Management**, which helps sales teams manage outreach and keep prospect conversations organized. However, it does not include **Lead Generation** or **Campaign Management**. Instead, it offers **Reporting/Analytics** (**37%**), giving teams visibility into activity and results so they can track performance, spot trends, and make better decisions about where to focus their sales efforts. Communication Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Reporting/Analytics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Third-Party Integrations 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes API Application programming interface that allows for integration with other systems/databases Customer History Access previous interactions or concerns to maintain customer relationships Delivery Management Manage order deliveries until they are received by the customers AI Bunny 17 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer History: Access previous interactions or concerns to maintain customer relationships - Delivery Management: Manage order deliveries until they are received by the customers - For Restaurants: Serves restaurants - For Sales Teams/Organizations: Caters to sales teams - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Online Ordering: Tracks and processes online orders - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Payment Processing: Accept, record, and reconcile financial transactions - Real-Time Data: Receive data and information in real time - Receipt Management: Upload, track, and submit receipts in a central database - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Sales Reports: Reports specific to sales analysis for trends and strategies - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/10036576/AI-Bunny/pricing/) Starter Plan $299.00 Flat Rate,Per Month It includes: - Question answering - Takeout and delivery order taking - Prepaid/cash checkout - Smart upselling with discounts - Smart guest recognition - Automated call transfer - Keep your phone number - Auto dynamic delivery fee - No busy signals (0 missed calls) - "Teach Your AI" system - Outbound SMS payment links - Call recording & monitoring - POS integration or AI Bunny POS & Printer Apps - Dedicated account manager for support Plus Plan $499.00 Flat Rate,Per Month It includes: - Everything in Starter Plan - Automatic 3rd party driver request after preferred distance (delivery up to 10 miles, commission-free) - Manual 3rd party driver request on demand (pay only when used) - Caller ID data transfer and setup for better customer experience Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ Clover](https://www.capterra.com/p/226864/Clover/)[ Toast POS](https://www.capterra.com/p/136301/Toast-POS/)[ Nova POS](https://www.capterra.com/p/149729/Nova-POS/)[ OrderOut](https://www.capterra.com/p/178564/OrderOut/)[ Pecan](https://www.capterra.com/p/199700/Pecan/)[ Truffle POS](https://www.capterra.com/p/229275/Truffle-POS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MM Mousa M. Owner Restaurants ### "Pizza restaurant " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2026 The best thing ever it gives restaurant owners chance to focus on managing the business in the best way Pros The best customer service they are always here for you they are very honest and helpful they care for their business Cons Making things really easy save time and money and make me not worry about losing calls it takes up to 10 orders at one time Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AT Ashraf T. Restaurant owner Restaurants ### "The AI is the future for all restaurants especially with AI Bunny" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2026 I have excellent experience with AI Bunny that includes the AI to answer the high volume call and the questions about the menu and the daily specials with the all the customers asking what the specials every time, The AI can handle it very accurate and faster and handle several call in the same time Pros I save effort and employees, it can handle most of the phone calls, as pizza restaurant it’s the most challenging task for us, and the customers very like it because it’s very accurate and faster than to hire employee to take the phone call, and no more holding the customers on the phone lines any more, it canna take several phone calls in the same time. And the AI can learn so quickly any change in the menu. And the regular customers orders the same things every time can just call and asking for the same order and it’s done within minute. And lots of other things make AIbunny the right choice. That’s including the faster response to any problem happening. Plus it’s very reasonable price. And now I can trust to the new POS system with adding to my store the big monitor screen showing the order very accurate and big and reliable. And lot more services adding every day to make the restaurant field more convenient and profitable. Cons I can’t think for any cons because this is improving all the time any problem happened, the AI always fixed and problem happened right away. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor February 23, 2026 Thank you for the incredible review, Ashraf! We're thrilled that AI Bunny is saving you time and effort while keeping your customers happy. Handling high call volumes for pizza restaurants is one of our biggest strengths, and it's great to hear it's working so well for you. We are also very happy to hear that our Kitchen Display System is working well for you. We appreciate your trust and look forward to continuing to grow together. Don't hesitate to reach out anytime! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.