# Bitcall Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Bitcall Software - reviews, pricing plans, popular comparisons to other Telephony products and more.

Source: https://www.capterra.com/p/10036617/Bitcall

---

# 

 Bitcall Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Bitcall

## What is Bitcall?

Bitcall OS is the future-ready, white-label telecom platform that lets anyone launch a full communications business fast. Sell eSIM data, WebRTC calling, SIP voice, SMS, OTP, and HLR with one dashboard, automated provisioning, live analytics, and flexible routing. Accept crypto (Bitcoin friendly) alongside modern payments, keep everything prepaid, and scale from solo founders to high-volume teams. Built to stay open, modular, and always expanding with new services, no gatekeeping, no unnecessary restrictions.

## What is Bitcall used for?

[Telephony](https://www.capterra.com/telephony-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€3

Flat Rate, One Time

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Bitcall?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bitcall.io&name=Bitcall)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Bitcall

0.0

VS.

[4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

€3

Flat Rate, One Time

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (881)

Value For Money

0.0 (0)

Value For Money

4.5 (792)

Customer Service

0.0 (0)

Customer Service

4.6 (812)

## Bitcall alternatives

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (698)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Nextiva](https://www.capterra.com/p/175788/Nextiva/)

[4.6 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## FAQs about Bitcall

Overview

### What company size and specific industries is Bitcall built for?

Bitcall is designed for telecom resellers, call centers, travel agencies, customer support teams, marketing professionals, and global communication providers. It fits organizations that depend on frequent voice communication and outbound calling, from smaller service teams to larger operations managing customer contact across multiple locations or regions.

Features and Usability

### What are the key features of Bitcall?

Bitcall offers call center management features such as auto-dialer, predictive dialer, automatic call distribution, call routing, call transfer, and callback scheduling. It also includes call monitoring, call recording, call reporting, customizable reports, CRM, IVR, SMS messaging, live chat, and third-party integrations.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Bitcall starts at €0.01 for voice services and OTP verification, with Global ESIM from €3 one time. The Reseller Panel costs €149 per month per feature. A free trial is available. Pricing varies by destination and volume for OTP, and the panel includes prepaid billing and spend controls.

Integrations

### Which third-party tools and platforms does Bitcall integrate with?

Bitcall connects natively to Asterisk, Telegram, and Zoiper. These integrations cover telephony, messaging, and softphone workflows, giving Bitcall compatibility with three third-party platforms from its official catalog.

Getting Started and Support

### What training and onboarding options does Bitcall offer?

Bitcall provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature review, while videos provide visual walkthroughs that users can follow at their own pace.

Getting Started and Support

### What customer support options does Bitcall offer?

Bitcall offers email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. Support is presented through multiple contact paths and self-service resources, giving users several ways to get help. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Auto-Dialer

System that automatically dials calls

Automatic Call Distribution

Distribute/route/connect calls

Callback Scheduling

Schedules callback times

Call Center Management

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Call Disposition

Track and report on call outcomes

Bitcall 30 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System that automatically dials calls

Distribute/route/connect calls

Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc.

Track and report on call outcomes

Manage and track all past and future calls.

Listen to live phone conversations for the purpose of training and assessing agent performance

Record the audio of phone conversations for quality assurance purposes

Track and report on all incoming and outgoing calls

Sends voice calls to a specific queue based on predetermined criteria

Provide agents with a typical response for common call subject matter

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Transfers live calls to other agents

Schedules callback times

Identify the number and contact information of a caller before answering the phone

Communicate using direct chat or messages within the system

Computer-telephony integration is the use of computers to manage telephone calls

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Alter the layout and content of reports

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Ability to chat online in real time

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

System calls multiple numbers at once and connects the agent to the first number that answers

Active monitoring of systems, applications, or networks

View and track pertinent metrics to find patterns and gain insights from data

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Computer-based system that allows users to send and receive voice messages

Place/receive calls through voice over IP connection

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Global ESIM

€3.00

Flat Rate,One Time

It includes:

-   Instant QR delivery + manual activation option
-   Local / regional / global plan availability (by country)
-   Clear plan duration + data allowance
-   Re-download QR and track orders in the panel
-   Works on most eSIM-capable devices
-   Support available if activation issues occur

Reseller Panel

€149.00

Per Feature,Per Month

It includes:

-   White-label ready (brand + customer-facing flow)
-   Customer / sub-account management
-   Service provisioning and lifecycle management
-   Usage reporting and analytics (sales + usage visibility)
-   Prepaid billing workflow + balance controls
-   API-ready foundation for automation/integrations
-   Crypto-friendly payments supported

Voice services

€0.01

Flat Rate,One Time

It includes:

-   SIP/VoIP voice connectivity
-   Routing options (e.g., CLI/NCLI depending on route)
-   Usage tracking and reporting
-   Prepaid billing with spend controls
-   Support for integrations and reseller workflows

OTP Verification

€0.01

Flat Rate,One Time

It includes:

-   Destination-based OTP delivery (pricing varies by country)
-   Usage monitoring + delivery reporting
-   Prepaid billing + spend limits
-   Reseller-ready management (customers/sub-accounts)
-   API-ready for automated verification flows
-   Support for onboarding and optimization

## Integrations

[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Zoiper](https://www.capterra.com/p/158719/ZoiPer/)[

Asterisk](https://www.capterra.com/p/60249/Asterisk/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.