# Marqo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Marqo Software - reviews, pricing plans, popular comparisons to other Personalization products and more. Source: https://www.capterra.com/p/10036633/Marqo --- # Marqo Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Marqo ## What is Marqo? Marqo is an AI native ecommerce search and product discovery platform built to turn product discovery into revenue. Designed for mid market and enterprise retailers, Marqo powers high performing on site search, recommendations, and merchandising with AI that learns directly from each retailer’s unique product catalog. Unlike traditional site search tools that rely on generic ranking models, Marqo trains a dedicated AI model for every customer. This enables a deeper understanding of product attributes, brand context, and shopper intent. The result is faster product discovery, more relevant search results, and personalized recommendations that drive measurable improvements in conversion rate and average order value. Built for ecommerce at scale, Marqo supports large and complex catalogs and integrates with platforms including Shopify, Adobe Commerce, and Salesforce Commerce Cloud. Trusted by brands such as Fashion Nova, Mejuri, and KICKS CREW. ## What is Marqo used for? [Personalization](https://www.capterra.com/personalization-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Marqo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.marqo.ai&name=Marqo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Marqo 0.0 VS. [4.8 (1,402)](https://www.capterra.com/p/168452/GMass/reviews/) Starting Price Contact vendor Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (1,402) Value For Money 0.0 (0) Value For Money 4.7 (1,296) Customer Service 0.0 (0) Customer Service 4.6 (1,192) ## Marqo alternatives [4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) [4.5 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) Starting price $13.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/110228/MailChimp/) Highest Rated [Personizely](https://www.capterra.com/p/177632/Personizely/) [4.9 (38)](https://www.capterra.com/p/177632/Personizely/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177632/Personizely/) [Insider One](https://www.capterra.com/p/160085/InOne/) [4.8 (18)](https://www.capterra.com/p/160085/InOne/#reviews) Starting price $1000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160085/InOne/) ## FAQs about Marqo Overview ### What company size and specific industries is Marqo built for? Marqo is designed for ecommerce brands, online retailers, fashion companies, grocery platforms, and homeware businesses that need AI-driven product discovery and personalized search. It is best suited to organizations in retail-focused industries rather than a specific company size, especially those managing large product catalogs and search experiences. Features and Usability ### What are the key features of Marqo? Marqo offers A/B testing, AI Copilot, and generative AI for search and recommendation workflows, plus behavior tracking and behavioral targeting for audience segmentation. It also includes real-time analytics, real-time reporting, activity dashboards, visual analytics, website analytics, recommendations, and third-party integrations. Integrations ### Which third-party tools and platforms does Marqo integrate with? Marqo integrates with 9 third-party platforms, including Shopify, BigCommerce, Salesforce Commerce Cloud, Adobe Commerce, Akeneo Product Cloud, Contentful, Contentstack, Klaviyo, and Braze. These integrations cover ecommerce, product information management, content management, and marketing automation workflows. Getting Started and Support ### What training and onboarding options does Marqo offer? Marqo provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation and videos give self-paced reference materials for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does Marqo offer? Marqo offers Email/Help Desk, FAQ/Forum, Knowledge Base, 24/7 Live Rep, and Chat support. These channels give users several ways to find answers or contact support directly. With no reviewer feedback available on support experience, no further claims can be made about response times or helpfulness. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Behavioral Targeting Display advertising and marketing messages to users based on their browsing history and preferences Behavior Tracking Track visitors'/audience's responses across web pages and other optimized content Generative AI Use AI to generate content in the form of text, images, videos, etc. Marqo 12 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Track visitors'/audience's responses across web pages and other optimized content Display advertising and marketing messages to users based on their browsing history and preferences Use AI to generate content in the form of text, images, videos, etc. Analyze and gain insights into data in real-time Active reporting of data and metrics Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Set up connections to third-party platforms to improve business processes Interact with data visualization elements, such as charts and graphs, to drill down into data Track and analyze information regarding website visitors ## Pricing ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ Braze](https://www.capterra.com/p/155423/Appboy/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Contentful](https://www.capterra.com/p/134266/Contentful/)[ Akeneo Product Cloud](https://www.capterra.com/p/151863/Akeneo-PIM/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.