--- title: "Lettie Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Lettie Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10036668/Lettie/" page_type: "product" language: "en" --- # Lettie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Lettie ## What is Lettie? AI property management software that simplifies maintenance and compliance for rental properties. The tool handles tenant triage and maintenance requests via WhatsApp, automatically documenting all interactions. Its visual AI analyzes tenant-submitted photos, referencing a database of maintenance cases and appliance manuals for accurate issue identification. The platform maintains a time-stamped audit trail of communications and actions, enabling report exports. A centralized system organizes invoices, safety certificates, and notes. Tenants can report issues through WhatsApp. Lettie connects to real-time data sources and provides access to appliance manuals to resolve simple problems. It automates administrative tasks while ensuring detailed records for compliance, streamlining property management processes. ## What is Lettie used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lettie?[Manage this product listing](https://www.g2.com/products/asklettie/claim_requests/new?auto=true) ## Lettie Overview Updated August 2026 AI summary Lettie offers businesses of all sizes an AI-powered virtual assistant solution focused on automating business processes and enhancing productivity. Combining chatbot capabilities, natural language processing, and personalization, it supports both routine and complex tasks. Optional features such as AI Copilot, compliance management, and reporting tools provide added flexibility. Lettie is available across web, cloud, and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lettie 0.0 VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price £5 Flat Rate, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (988) Value For Money 0.0 (0) Value For Money 4.7 (920) Customer Service 0.0 (0) Customer Service 4.8 (946) ## Lettie alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (988)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (110)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (566)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) ## FAQs about Lettie Overview ### What company size and specific industries is Lettie built for? Lettie is designed for landlords, letting agents, and property and block management companies in the real estate and property management sector. It is suited to organizations of different sizes that handle rental properties, lettings, or residential and block management operations. Features and Usability ### What are the key features of Lettie? Lettie offers AI Copilot, chatbot, and virtual personal assistant capabilities for guided interactions, plus natural language processing for text understanding. It also includes business process automation, personalization, compliance management, and reporting and analytics, supported by AI and machine learning features for automated task handling and data analysis. Pricing ### How much does it cost and what fees or limitations are included? Lettie starts at £5 per month for the Starter Plan, with the Professional Plan at £10 and the Portfolio Plan at £20. Each plan includes a 50% discount for the first 3 months using coupon code FIRST3. The Starter Plan covers up to 2 properties and 3 tenants per property. Getting Started and Support ### What training and onboarding options does Lettie offer? Lettie provides documentation to support team training and onboarding. Documentation gives users written reference material for learning product features, reviewing setup steps, and finding answers during implementation or ongoing use. Getting Started and Support ### What customer support options does Lettie offer? Lettie provides email/help desk and phone support. These channels give users direct ways to ask for help with setup, account issues, or product questions. No reviewer feedback is available here, so support response speed, helpfulness, and common frustrations cannot be assessed from user experience data. ## Features AI summary Based on 733 Virtual Assistant reviews Capterra reviewers highlight these as the features buyers value most when choosing a virtual assistant: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) Lettie includes **Natural Language Processing**, which is one of the top capabilities buyers look for in a virtual assistant. However, it does not offer **Conversation Intelligence** or **Speech Recognition**. Instead, it provides **AI Copilot** (**30%**), which can still support users with guided assistance and task completion. This mix of features can help businesses handle language-based interactions more effectively while giving teams a way to improve responsiveness and complete work with less manual effort. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Natural Language Processing Process and analyze human language in text or audio form Lettie 9 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- ## Pricing [View pricing plan details](https://www.capterra.com/p/10036668/Lettie/pricing/) Starter Plan £5.00 Flat Rate,Per Month It includes: - Up to 2 Properties - Up to 3 Tenants per Property - AI Triage via WhatsApp - Web Dashboard & Issue Log - Automated Tenant Onboarding Professional Plan £10.00 Flat Rate,Per Month It includes: - Up to 8 Properties - Up to 5 Tenants per Property - AI Triage via WhatsApp - Web Dashboard & Issue Log - Automated Tenant Onboarding Portfolio Plan £20.00 Flat Rate,Per Month It includes: - Up to 24 Properties - Up to 8 Tenants per Property - AI Triage via WhatsApp - Web Dashboard & Issue Log - Automated Tenant Onboarding ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.