# Lettie Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Lettie Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more. Source: https://www.capterra.com/p/10036668/Lettie --- # Lettie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on February 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Lettie ## What is Lettie? AI property management software that simplifies maintenance and compliance for rental properties. The tool handles tenant triage and maintenance requests via WhatsApp, automatically documenting all interactions. Its visual AI analyzes tenant-submitted photos, referencing a database of maintenance cases and appliance manuals for accurate issue identification. The platform maintains a time-stamped audit trail of communications and actions, enabling report exports. A centralized system organizes invoices, safety certificates, and notes. Tenants can report issues through WhatsApp. Lettie connects to real-time data sources and provides access to appliance manuals to resolve simple problems. It automates administrative tasks while ensuring detailed records for compliance, streamlining property management processes. ## What is Lettie used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £5 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Lettie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://asklettie.com&name=Lettie) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Lettie 0.0 VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price £5 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (626) Value For Money 0.0 (0) Value For Money 4.4 (579) Customer Service 0.0 (0) Customer Service 4.5 (598) ## Lettie alternatives [4.8 (71)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (626)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.9 (102)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) ## FAQs about Lettie Overview ### What company size and specific industries is Lettie built for? Lettie is designed for landlords, letting agents, and property and block management companies. It fits organizations in the property rental and property management sector, including firms that handle residential lettings, portfolio management, and block administration across small, mid-sized, or larger operations. Features and Usability ### What are the key features of Lettie? Lettie offers AI Copilot, chatbot, and virtual personal assistant (VPA) capabilities for guided interactions, plus natural language processing and AI/machine learning for text interpretation. It also includes business process automation, compliance management, personalization, and reporting/analytics for handling workflows, policy controls, and performance tracking. Pricing ### How much does it cost and what fees or limitations are included? Lettie starts at £5 per month on the Starter Plan, with the Professional Plan at £10 and the Portfolio Plan at £20. Each plan includes a 50% discount for the first 3 months using coupon code FIRST3. The Starter Plan limits users to 2 properties and 3 tenants per property. Getting Started and Support ### What training and onboarding options does Lettie offer? Lettie provides documentation to support team training and onboarding. Documentation gives users written reference material for reviewing setup steps, checking product details, and learning features at their own pace. No other training formats are listed in the catalog data. Getting Started and Support ### What customer support options does Lettie offer? Lettie provides email/help desk and phone support for customer assistance. No reviewer feedback on support quality is available here, so the support experience cannot be assessed in terms of response speed, helpfulness, or common frustrations. These are the only support channels listed for Lettie. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Natural Language Processing Process and analyze human language in text or audio form Lettie 9 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes AI-based platform which conducts a conversation via auditory or textual methods Track and manage adherence to policies for any service, product, process, or supplier Process and analyze human language in text or audio form Adjust communications based on previous interactions or personal preferences View and track pertinent metrics to find patterns and gain insights from data Program systems that assist users with their daily administrative responsibilities ## Pricing Starter Plan £5.00 Flat Rate,Per Month It includes: - Up to 2 Properties - Up to 3 Tenants per Property - AI Triage via WhatsApp - Web Dashboard & Issue Log - Automated Tenant Onboarding Professional Plan £10.00 Flat Rate,Per Month It includes: - Up to 8 Properties - Up to 5 Tenants per Property - AI Triage via WhatsApp - Web Dashboard & Issue Log - Automated Tenant Onboarding Portfolio Plan £20.00 Flat Rate,Per Month It includes: - Up to 24 Properties - Up to 8 Tenants per Property - AI Triage via WhatsApp - Web Dashboard & Issue Log - Automated Tenant Onboarding ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.