# Tidio Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Tidio Software - reviews, pricing plans, popular comparisons to other Business Management products and more.

Source: https://www.capterra.com/p/10036718/Tidio-AB

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# 

 Tidio Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 4, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Tidio

## What is Tidio?

Tidio AB is a business management platform that streamlines tasks, such as time tracking, invoicing, scheduling, and HR management. It integrates with the Fortnox accounting system for automated invoicing and data transfer between systems. Employees can log hours through mobile or web interfaces, linking entries to projects and clients. The entries convert into invoices, reducing administrative work and potential errors. The system allows managers to create schedules, manage shifts, and track attendance through a centralized dashboard. Tidio AB also provides HR tools including document management, digital signatures, and internal communication features. The platform consolidates these processes into one system with a mobile-friendly interface ensuring access across different devices. The system stores data locally and offers various integrations with other business systems.

## What is Tidio used for?

[Business Management](https://www.capterra.com/business-management-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/)

Top alternative

Featured

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Tidio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.tidio.se&name=Tidio)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Tidio

5.0 (2)

VS.

[4.2 (1,305)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting Price

$4.99

per user, per month

Starting Price

$31.1

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (2)

Ease Of Use

4.0 (1,293)

Value For Money

5.0 (2)

Value For Money

4.1 (1,169)

Customer Service

5.0 (2)

Customer Service

3.9 (1,158)

## Tidio alternatives

[4.4 (15,363)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Financial Management

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Plan, manage, and track the financial activities of an individual or organization

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Employee Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Payroll Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Scheduling

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Tidio 27 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Plan, manage, and track the financial activities of an individual or organization

Automates core HR functions such as talent management, employee evaluation and learning management

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Manage employee salary processes, data, taxes, and records administration efficiently

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Tools to facilitate the production of information and promote efficiency

Plan and coordinate all the resources, costs and time needed to execute assignments

Plan availability and assign specific time slots for tasks and resources

Create, manage and track all task activities and progression

Log and record hours worked and costs spent to assist in billing and invoicing

Request, track, and manage time off requests and vacation time

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

5.0 (2)

Free Trial

Free Plan

$4.99

Per User,Per Month

It includes:

-   Timereporting
-   Employee management

Growth Plan

$14.99

Per User,Per Month

It includes:

-   Employee management
-   Time reporting
-   Invoicing
-   Expense management
-   Punch clock
-   Automatic shift differential pay

Enterprice

$29.99

Per User,Per Month

It includes:

-   User permissions
-   Automatic shift differential pay
-   Contract management
-   Tool for digital signatures
-   Communication plattform
-   Scheduling tool
-   Analytics
-   Open API
-   Resource planning tool

Value for money

5.0 (2)

5.0

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (2)

5.0

Based on 2 reviews

## User reviews

Overall rating

5.0

Based on 2 reviews

Filter by rating

5(2)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

FM

Fredrik M.

CEO

Civil Engineering

### "Tido for consultants"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

Very good value for money on a lot of functionality and friendly customer representatives. We use it for our consultants at New Minds and manage everything from contracts to time-invoice and salary.

Pros

A very easy to use a intuitive product with functionality specific to my needs. Covers all aspects of time-reporting, invoicing and salary calculation that I need.

Cons

They develop the product continiousely, which in part is good, but sometimes I feel I´m not up to date on the latest.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OK

Ola K.

CEO

Education Management

### "Super value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 29, 2026

Great experience, bothe the product itself and the product support. We have been customers for two years now.

Pros

It is easy to use as the interface is intuitive and straight forward. I appreciate that there are no unnecessary functionality or options.

Cons

I would appreciate some additional features so that the system could also be used as a basic crm system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)