--- title: "Tidio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tidio Software - reviews, pricing plans, popular comparisons to other Business Management products and more." source_url: "https://www.capterra.com/p/10036718/Tidio-AB/" page_type: "product" language: "en" --- # Tidio Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Tidio ## What is Tidio? Tidio AB is a business management platform that streamlines tasks, such as time tracking, invoicing, scheduling, and HR management. It integrates with the Fortnox accounting system for automated invoicing and data transfer between systems. Employees can log hours through mobile or web interfaces, linking entries to projects and clients. The entries convert into invoices, reducing administrative work and potential errors. The system allows managers to create schedules, manage shifts, and track attendance through a centralized dashboard. Tidio AB also provides HR tools including document management, digital signatures, and internal communication features. The platform consolidates these processes into one system with a mobile-friendly interface ensuring access across different devices. The system stores data locally and offers various integrations with other business systems. ## What is Tidio used for? [Business Management](https://www.capterra.com/business-management-software/)[Employee Scheduling](https://www.capterra.com/employee-scheduling-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $4.99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tidio?[Manage this product listing](https://www.g2.com/products/tidio-se/claim_requests/new?auto=true) ## Tidio Overview Updated September 2026 AI summary Tidio is a cloud-based business management solution for small and midsize companies, offering CRM, client and contact management, task tracking, employee scheduling, and financial tools such as billing, invoicing, and payroll. With mobile access and integration options, it supports daily operations, project coordination, and communication management across Android, iOS, and web platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tidio 5.0 (2) VS. [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $4.99 per user, per month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.6 (1,540) Value For Money 5.0 (2) Value For Money 4.4 (1,174) Customer Service 5.0 (2) Customer Service 4.6 (1,073) ## Tidio alternatives Highest Rated [4.6 (6,116)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (3,329)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars ## FAQs about Tidio Overview ### What company size and specific industries is Tidio built for? Tidio is designed for small and mid-sized businesses across accounting, consulting, agency, restaurant, cafe, retail, SaaS, construction, healthcare, education, and manufacturing sectors. It fits companies that need customer communication and support tools tailored to service, sales, and operational workflows. Features and Usability ### What are the key features of Tidio? Tidio offers core business management features such as CRM, contact management, client management, and communication management. It also includes project management, task management, scheduling, and automated scheduling, plus financial functions like billing and invoicing, accounting, payroll management, and time and expense tracking. Pricing ### How much does it cost and what fees or limitations are included? Tidio starts at $4.99 per user per month on the Free Plan, with a free trial available. The Growth Plan is $14.99 per user per month, and the Enterprise plan is $29.99 per user per month with unlimited users. The plans include time reporting, employee management, invoicing, and advanced analytics. Getting Started and Support ### What training and onboarding options does Tidio offer? Tidio provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning, feature review, and step-by-step access to product information as needed. Getting Started and Support ### What customer support options does Tidio offer? Tidio provides email/help desk and phone support. These channels give users direct ways to contact support for questions or account issues. No reviewer feedback about support quality is available here, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 6,813 Business Management reviews Capterra data shows that buyers of Business Management software rank the following features as their top priorities: - **Workflow Management** (**57%** of reviewers rated this feature as critical) - **Client Management** (**57%**) - **Task Management** (**55%**) Tidio includes **Client Management** and **Task Management**, giving teams a way to organize customer relationships and keep day-to-day work on track. However, it does not offer **Workflow Management**. Instead, it provides other features that reviewers also rate highly, including **Mobile Access** (**57%**) and **Billing & Invoicing** (**55%**), helping businesses stay connected on the go and handle payments more efficiently while supporting better coordination and follow-through across daily operations. Task Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Financial Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan, manage, and track the financial activities of an individual or organization Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Employee Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Payroll Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Tidio 27 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial [View pricing plan details](https://www.capterra.com/p/10036718/Tidio-AB/pricing/) Free Plan $4.99 Per User,Per Month It includes: - Timereporting - Employee management Growth Plan $14.99 Per User,Per Month It includes: - Employee management - Time reporting - Invoicing - Expense management - Punch clock - Automatic shift differential pay Enterprice $29.99 Per User,Per Month It includes: - User permissions - Automatic shift differential pay - Contract management - Tool for digital signatures - Communication plattform - Scheduling tool - Analytics - Open API - Resource planning tool Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent FM Fredrik M. CEO Civil Engineering ### "Tido for consultants" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Very good value for money on a lot of functionality and friendly customer representatives. We use it for our consultants at New Minds and manage everything from contracts to time-invoice and salary. Pros A very easy to use a intuitive product with functionality specific to my needs. Covers all aspects of time-reporting, invoicing and salary calculation that I need. Cons They develop the product continiousely, which in part is good, but sometimes I feel I´m not up to date on the latest. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OK Ola K. CEO Education Management ### "Super value" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 29, 2026 Great experience, bothe the product itself and the product support. We have been customers for two years now. Pros It is easy to use as the interface is intuitive and straight forward. I appreciate that there are no unnecessary functionality or options. Cons I would appreciate some additional features so that the system could also be used as a basic crm system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.