--- title: "SHIELD Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SHIELD Software - reviews, pricing plans, popular comparisons to other Machine Learning products and more." source_url: "https://www.capterra.com/p/10036741/SHIELD/" page_type: "product" language: "en" --- # SHIELD Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) SHIELD ## What is SHIELD? SHIELD is a device-first fraud intelligence platform built on the world’s most persistent device identification technology across applications and platforms. Powered by SHIELD AI and patented technology (SHIELD Sentinel), SHIELD sets the global standard for device identification (SHIELD Device ID) and exposes the full range of fraud tools and techniques through more than 20 risk indicators, delivering real-time, actionable fraud intelligence across all use cases and industries worldwide. Trusted by global unicorns including inDrive, Alibaba, Deliveroo, Meesho, TrueMoney, Unico ID and OLX, SHIELD operates with teams across Los Angeles, São Paulo, London, Berlin, Jakarta, Bangkok, Bengaluru, Beijing and Singapore, advancing our mission: to eliminate unfairness and enable trust for the world. ## What is SHIELD used for? [Financial Fraud Detection](https://www.capterra.com/financial-fraud-detection-software/)[Machine Learning](https://www.capterra.com/machine-learning-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SHIELD?[Manage this product listing](https://www.g2.com/products/shield-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SHIELD 0.0 VS. [4.7 (7)](https://www.capterra.com/p/10007267/ThirdLine/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16) Value For Money 0.0 (0) Value For Money 4.8 (16) Customer Service 0.0 (0) Customer Service 5.0 (16) ## SHIELD alternatives Highest Rated [5.0 (3)](https://www.capterra.com/p/10023308/ChargebackStop/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Formica AI](https://www.capterra.com/p/232343/Formica-Fraud/) [4.9 (16)](https://www.capterra.com/p/232343/Formica-Fraud/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232343/Formica-Fraud/) [FraudNet](https://www.capterra.com/p/140814/Fraud-net-Guardian/) [4.8 (17)](https://www.capterra.com/p/140814/Fraud-net-Guardian/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140814/Fraud-net-Guardian/) [Hawk](https://www.capterra.com/p/238775/HAWKAI/) [0.0](https://www.capterra.com/p/238775/HAWKAI/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/238775/HAWKAI/) ## FAQs about SHIELD Overview ### What company size and specific industries is SHIELD built for? SHIELD is designed for companies in ride-hailing, social media, superapps, media and streaming, online delivery, e-wallets, e-commerce, digital banking, gaming, and online casinos. The target audience spans digital-first businesses across these sectors, especially organizations that operate online and need security support for customer-facing platforms. Features and Usability ### What are the key features of SHIELD? SHIELD offers fraud detection, payment fraud prevention, and internal fraud monitoring, supported by anomaly detection, behavior tracking, and custom fraud rules. It also includes real-time transaction monitoring, risk analysis, alerts and notifications, access management, authentication, reporting and statistics, and third-party integrations. Getting Started and Support ### What training and onboarding options does SHIELD offer? SHIELD provides in person training, webinars, documentation, and videos to help teams get started. In person training supports direct instruction, webinars offer live online guidance, documentation serves as written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does SHIELD offer? SHIELD provides Email/Help Desk, FAQ/Forum, Phone Support, and Chat for customer support. No reviewer feedback about support experience is available here, so the support options can only be described as listed in the catalog data. ## Features AI summary Based on 316 Machine Learning reviews Capterra data shows that buyers of Financial Fraud Detection software rank the following features as their top priorities: - **Transaction Monitoring** (**86%** of reviewers rated this feature as critical) - **Electronic Payments** (**70%**) - **API** (**64%**) SHIELD supports **Transaction Monitoring** and **API**, giving teams the tools to track suspicious activity in real time and connect fraud controls with other business systems. However, it does not include **Electronic Payments**. Instead, it offers other highly rated capabilities, including **Fraud Detection** (**71%**), **Payment Fraud Prevention** (**73%**), and **Risk Assessment** (**68%**), helping businesses spot threats earlier, reduce payment-related losses, and make more informed fraud decisions. Access Management Control and manage access to company resources Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Monitoring Track and report on everything that happens within the system or network Activity Tracking Track and document all activities across devices, networks, and other systems AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges SHIELD 34 features ### All Features - Access Management: Control and manage access to company resources - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Monitoring: Track and report on everything that happens within the system or network - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anomaly Detection: Automatically identify unusual behavior - API: Application programming interface that allows for integration with other systems/databases - Authentication: Verify the identity of users/devices to enable secure access - Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content - Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Data Visualization: Graphical representation of data - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks - For Banking: Intended to be used by banks - For eCommerce: Intended to be used by online stores - Fraud Detection: Identify and prevent suspicious activity - Internal Fraud Monitoring: Monitoring employee behavior for suspicious activity to detect internal fraud - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Predictive Analytics: Predict future data based on historical data sets - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Risk Assessment: Initiate collection and analysis of known risks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.