--- title: "Callizy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Callizy Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/10036742/Callizy/" page_type: "product" language: "en" --- # Callizy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Callizy ## What is Callizy? Callizy is a Canadian cloud phone system that combines business telephony with AI voice agents. Activate a local Canadian number in minutes, with unlimited calls to Canada and the US, smart routing, agent groups, shared numbers and voicemail sent by email. Softphone apps run on web, iOS, Android and desktop. Mira, the built-in AI agent, answers inbound calls 24/7 in English and French. It qualifies callers, answers questions from your own knowledge base, books appointments in Teams or Google Meet, sends SMS follow-ups and transfers urgent calls. Outbound campaigns run through an AI auto-dialer. Every call is recorded, transcribed and summarized automatically, so managers keep full visibility without listening back. Callizy connects to your CRM through a REST API and Zapier. Billed in CAD, from $19 per user per month, with a 14-day free trial. ## What is Callizy used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Softphone](https://www.capterra.com/softphone-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$19 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Callizy?[Manage this product listing](https://www.g2.com/products/callizy/claim_requests/new?auto=true) ## Callizy Overview Updated September 2026 AI summary Callizy is a softphone platform for small businesses, offering VoIP connection, call routing, and call transfer to support efficient internet-based communications. Available on web, cloud, and mobile devices, it brings features like auto-dialer, IVR, chat, and real-time reporting. Integrations with Google Authenticator, Google Calendar, and Zapier extend its utility for common business workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Callizy 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price CA$19 Per User, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (888) Value For Money 0.0 (0) Value For Money 4.6 (798) Customer Service 0.0 (0) Customer Service 4.7 (819) ## Callizy alternatives [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [CallHippo](https://www.capterra.com/p/159578/CallHippo/) [4.4 (692)](https://www.capterra.com/p/159578/CallHippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159578/CallHippo/) ## FAQs about Callizy Overview ### What company size and specific industries is Callizy built for? Callizy is designed for Canadian SMBs that need enterprise-grade phone features at a lower cost. It is built for healthcare, legal, trades, hospitality, and retail businesses, especially organizations where every customer call matters and reliable phone handling is important. Features and Usability ### What are the key features of Callizy? Callizy offers core call center features including API access, auto-dialer, call routing, call transfer, IVR, chat/messaging, real-time reporting, VoIP connection, and voice mail. These capabilities support outbound calling, inbound call handling, message-based communication, and performance monitoring within a single phone system. Pricing ### How much does it cost and what fees or limitations are included? Callizy starts at CA$19 per user/month on the Solo plan when billed annually, or $24 billed monthly. The Team plan is CA$31, Business is CA$55, and Premium is CA$71. A free trial is available, and all plans include unlimited calls in Canada and the US. Integrations ### Which third-party tools and platforms does Callizy integrate with? Callizy integrates with 3 third-party tools: Google Authenticator, Google Calendar, and Zapier. The catalog list centers on authentication, scheduling, and broader app connectivity through Zapier, giving Callizy a small but clear integration set for common business workflows. Getting Started and Support ### What training and onboarding options does Callizy offer? Callizy provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does Callizy offer? Callizy provides email/help desk, FAQ/forum, phone support, and chat. These channels give users multiple ways to get help, with self-service information and direct contact options for faster issue resolution. ## Features AI summary Based on 333 Contact Center reviews Capterra data shows that buyers of softphone software rank the following features as their top priorities: - **VoIP Connection** (**68%** of reviewers rated this feature as critical) - **Call Routing** (**49%**) - **Call Transfer** (**46%**) Callizy supports all three features that reviewers rate most highly: **VoIP Connection**, **Call Routing**, and **Call Transfer**. Together, these capabilities help businesses handle calls over the internet, direct conversations to the right person or team, and move callers between agents when needed, allowing teams to manage communications more efficiently and improve the customer experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems AI Text-to-Speech Simulates human-like speech from text inputs. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Auto-Dialer System that automatically dials calls Callizy 45 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Text-to-Speech: Simulates human-like speech from text inputs. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Autonomous Task Execution: Completes tasks independently without constant human intervention - Call Disposition: Track and report on call outcomes - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Caller Profiles: Store caller information within an accessible database - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Mobile Access: Access software remotely via mobile devices - Mobile SMS: Accepts contacts initiated through SMS or other mobile text functions. - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Spam Blocker: Filters used to determine different types of malware threats - Speech Analytics: Provides some level of analytics based on keywords and vocal tones. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages - VoIP Connection: Place/receive calls through voice over IP connection --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036742/Callizy/pricing/) Solo CA$19.00 Per User,Per Month It includes: - 1 Canadian number included. - Unlimited calls in Canada and the US. - Mobile application included. - Basic smart routing. - Business hours support. - Standard customer support. - Call recording included. - AI transcriptions included. - AI call summaries included. Team CA$39.00 Per User,Per Month It includes: - 1 Canadian number included. - Unlimited calls in Canada and the US. - Mobile application included. - Business hours support. - Call recording included. - AI Auto-Dialer Campaigns included. - AI transcriptions included. - AI call summaries included. - Priority customer support. - Basic smart routing. Business CA$69.00 Per User,Per Month It includes: - Unlimited calls in Canada and the US. - Mobile application included. - Priority customer support. - Advanced smart routing. - AI call summaries included. - AI transcriptions included. - Call recording included. - AI Auto-Dialer Campaigns included. AI Receptionist CA$49.00 Usage Based,Per Month It includes: - Answers calls 24/7 in French, English and other languages - Books appointments (Google Calendar, Microsoft 365, Square) - Transfers calls to the right person - Sends confirmations and summaries by text - Reference tables and knowledge pages - Same price on every plan, no commitment - Unlimited AI agents share the minutes ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Clio](https://www.capterra.com/p/105428/Clio/)[ Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.