--- title: "Fedele Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fedele Software - reviews, pricing plans, popular comparisons to other Customer Loyalty products and more." source_url: "https://www.capterra.com/p/10036828/Fedele/" page_type: "product" language: "en" --- # Fedele Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Fedele ## What is Fedele? Fedele is a digital loyalty card software that provides businesses with a customizable points program for customer retention. The system features barcode enrollment functionality, customer tracking capabilities, and flexible reward structures that allow businesses to determine point values and redemption thresholds. The software operates without requiring specialized hardware, point-of-sale integrations, or technical knowledge. Setup occurs through a mobile application in minutes. Customers interact with the program by downloading the app, receiving a personal barcode, and managing their points digitally rather than using physical cards. The platform includes a map feature where participating businesses are listed. Fedele streamlines the loyalty program experience for both businesses and their customers through its digital approach. The software eliminates traditional paper cards while maintaining the benefits of a structured rewards system that encourages repeat business. ## What is Fedele used for? [Customer Loyalty](https://www.capterra.com/customer-loyalty-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fedele?[Manage this product listing](https://www.g2.com/products/fedele-for-business/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fedele 0.0 VS. [4.9 (3,835)](https://www.capterra.com/p/186209/Guusto/reviews/) Starting Price $49.99 Flat Rate, Per Month Starting Price $4.8 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (3,835) Value For Money 0.0 (0) Value For Money 4.9 (3,458) Customer Service 0.0 (0) Customer Service 4.9 (3,518) ## Fedele alternatives [4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [4.9 (258)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149363/Kangaroo-Rewards/) [RepeatMD](https://www.capterra.com/p/10009042/RepeatMD/) [4.4 (192)](https://www.capterra.com/p/10009042/RepeatMD/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009042/RepeatMD/) [Smile.io](https://www.capterra.com/p/169446/Smile-io/) [4.9 (67)](https://www.capterra.com/p/169446/Smile-io/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169446/Smile-io/) ## FAQs about Fedele Overview ### What company size and specific industries is Fedele built for? Fedele is designed for small to mid-sized businesses in customer-facing sectors, including restaurants, cafes, retail stores, beauty salons, pharmacies, gyms, bookstores, and pet shops. It fits companies that operate physical locations and need a solution suited to day-to-day service and sales activities. Features and Usability ### What are the key features of Fedele? Fedele offers CRM, communication management, customer history, and customer acquisition tools for tracking member interactions. It also includes loyalty program features such as loyalty cards, rewards management, rewards points, and gamification, plus member portal access, digital wallet support, geolocation, QR codes, mobile access, and multi-language options. Pricing ### How much does it cost and what fees or limitations are included? Fedele starts at $49.99 per month with a single-tier flat-rate plan. It includes unlimited customers, unlimited custom rewards, customer tracking and rewards, listing on the Fedele map, instant barcode redemption, email support, and cancel-anytime terms. A free trial is available. Getting Started and Support ### What training and onboarding options does Fedele offer? Fedele provides documentation for teams getting started. This format gives users written reference material for setup steps, feature explanations, and ongoing consultation as needed. Getting Started and Support ### What customer support options does Fedele offer? Fedele provides email/help desk support and FAQ/forum resources for customer assistance. These channels give users a written way to ask questions and a self-service place to find common answers. Support feedback is not available in the catalog data, so user experience with response times or helpfulness cannot be described. ## Features AI summary Based on 1,860 Customer Loyalty reviews Capterra data shows that buyers of customer loyalty software rank the following features as their top priorities: - **Loyalty Program** (**45%** of reviewers rated this feature as critical) - **Rewards Management** (**39%**) - **Third-Party Integrations** (**49%**) Fedele includes **Loyalty Program** and **Rewards Management**, covering two of the features reviewers call out most often. However, it does not offer **Third-Party Integrations**. Instead, it provides other relevant capabilities that buyers also value, including **Loyalty Cards** (**34%**) and **Member Portal** (**31%**). These features help businesses manage repeat customer programs, deliver incentives more effectively, and give teams a direct way to support member activity and retention. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customer History Access previous interactions or concerns to maintain customer relationships Gamification Games or game-like elements to track progress and reward accomplishments Loyalty Cards Manage loyalty cards that hold rewards and promotions to incentivize customers to return Fedele 10 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Gamification: Games or game-like elements to track progress and reward accomplishments - Loyalty Cards: Manage loyalty cards that hold rewards and promotions to incentivize customers to return - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Member Portal: Online gateway through which members can access/update personal information - Membership Management: Database of members to track personal information of individuals and families - Rewards Management: Strategize and implement rewards for returning customers, employees and other members --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036828/Fedele/pricing/) Single-tier plan $49.99 Flat Rate,Per Month It includes: - Unlimited customers - Unlimited custom rewards - Ability to track and reward loyal customers - Listing on the Fedele map - Instant barcode redemption - Email support - Cancel anytime ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.