---
title: "Caspen Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Caspen Software - reviews, pricing plans, popular comparisons to other Project Management products and more."
source_url: "https://www.capterra.com/p/10036845/Caspen/"
page_type: "product"
language: "en"
---

# 

 Caspen Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Caspen

## What is Caspen?

Caspen a practice management software for allied health professionals. The platform includes AI-powered features that automate note-taking and client communication through voice-to-text documentation and AI summarization for real-time insights. Caspen functions as a centralized hub for practice operations, offering CRM capabilities for scheduling, communication, and secure file storage. The software provides invoicing and payment processing tools, along with reporting features for performance tracking. Caspen integrates with applications such as Xero and Zoom. The mobile-friendly interface allows practitioners to access the system from various devices, facilitating appointment management, documentation, and billing tasks across multiple locations.

## What is Caspen used for?

[Project Management](https://www.capterra.com/project-management-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Caspen?[Manage this product listing](https://www.g2.com/products/caspen/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Caspen

0.0

VS.

[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting Price

$5

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.1 (652)

Value For Money

0.0 (0)

Value For Money

3.7 (592)

Customer Service

0.0 (0)

Customer Service

4.0 (619)

## Caspen alternatives

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

[4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140062/Pabau-CRM/)

[ModMed](https://www.capterra.com/p/124590/EMA/)

[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/124590/EMA/)

Highest Rated

[DocVilla](https://www.capterra.com/p/203619/DocVilla/)

[5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203619/DocVilla/)

[Practice Better](https://www.capterra.com/p/159263/Better/)

[4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159263/Better/)

## FAQs about Caspen

Overview

### What company size and specific industries is Caspen built for?

Caspen is designed for small to mid-sized healthcare and wellness practices, including health clinics, allied health providers, physiotherapists, occupational therapists, osteopaths, chiropractors, counsellors, audiologists, and social workers. It fits organizations in clinical care and professional therapy settings that serve patients or clients directly.

Features and Usability

### What are the key features of Caspen?

Caspen offers practice management features including appointment management, patient scheduling, physician scheduling, calendar management, and automated scheduling. It also includes patient portal, patient intake, patient records management, EMR/EHR, claims management, electronic payments, telemedicine, workflow management, reporting & statistics, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Caspen starts at $5 per user/month with the Introductory special, and a free trial is available. The plan includes AI Progress Notes, appointments, group appointments and classes, automatic reminders, a client booking portal, custom forms, branding, note templates, email templates, Google Analytics integration, in-person appointments, and integrated billing.

Integrations

### Which third-party tools and platforms does Caspen integrate with?

Caspen integrates with 10 third-party tools and platforms, including Google Ads, Google Calendar, Google Meet, Google Tag Manager 360, Meta for Business, Microsoft Outlook, Microsoft Teams, QuickBooks Online, Stripe, Xero, and Zoom Workplace. It also supports QuickBooks Bi-Directional Synchronizer and ZooM for broader accounting and communication coverage.

Getting Started and Support

### What training and onboarding options does Caspen offer?

Caspen provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide self-paced walkthroughs for reviewing features and setup steps.

Getting Started and Support

### What customer support options does Caspen offer?

Caspen provides Email/Help Desk, a Knowledge Base, and Phone Support. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The support channels listed indicate direct contact options and self-service help.

## Features

AI summary

Based on 2,052 Project Management reviews

Capterra data shows that buyers of Medical Practice Management software rank the following features as their top priorities:

-   **Practice Management** (**58%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Patient Records Management** (**59%**)

Caspen supports all three of the features reviewers consider most important: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help businesses manage daily operations, coordinate patient scheduling, and maintain accurate clinical information, allowing teams to keep workflows organized and deliver more consistent patient care.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Caspen 32 features

### All Features
- AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Claims Management: Process of submitting and following up on claims with insurance companies
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Electronic Payments: Electronically collect payments for goods or services
- EMR/EHR: Create and securely store digital patient records
- Forms Management: Store, manage and track all forms in a centralized location
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health.
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Payment Processing: Accept, record, and reconcile financial transactions
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Task Management: Create, manage and track all task activities and progression
- Telemedicine: Meet with patients remotely
- Telemedicine Integration: Provide integration with third-party telehealth applications
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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## Pricing

Free Trial

[View pricing plan details](https://www.capterra.com/p/10036845/Caspen/pricing/)

Introductory special

$5.00

Per User,Per Month

It includes:

-   Telehealth
-   Invoice & Payments
-   Client Booking Portal
-   Integrated Billing
-   AI Progress Notes
-   Paperless Intake Forms
-   Automatic Appointment Reminders
-   Practitioner Scheduling
-   Waitlist
-   Customizable Note Templates
-   Multiple Locations
-   Room and Resource Management
-   Payment processing
-   Email branding Templates
-   Custom form building
-   Unlimited Appointments
-   Unlimited admin & locations
-   Online 1:1 Appointments (Telehealth)
-   In-Person 1:1 Appointments
-   Appointments, Group Appointments, and Classes
-   Unlimited Staff Profiles
-   Customizable Branding
-   Selectable Availability
-   Online Booking Pre-Payment
-   SMS Appointment Reminders
-   Rooms & Equipment
-   Patient Self Check-In (In-Person)
-   Packages & Memberships
-   Google Analytics Integration
-   Wait List Notifications
-   Room & Equipment Management

Caspen Standard Plan

$20.00

Per User,Per Month

## Integrations

[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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