--- title: "ReviewRoket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewRoket Software - reviews, pricing plans, popular comparisons to other Review Management products and more." source_url: "https://www.capterra.com/p/10036848/ReviewRoket/" page_type: "product" language: "en" --- # ReviewRoket Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ReviewRoket ## What is ReviewRoket? Cloud-based review management software that helps businesses collect and manage online reviews. The platform sends automated SMS review requests to customers after service completion. Its AI-powered review insights analyze feedback, providing businesses with actionable data to improve their operations. The system includes AI-drafted responses to help address reviews professionally. The platform features a simple dashboard for monitoring online reputation and tracking review metrics. ReviewRoket offers a streamlined setup process and real-time review alerts. The software connects with Google Business Profiles and includes customer database management with CSV import capabilities. Additional features include review feed with filtering options, analytics tracking, and rating trend monitoring. ReviewRoket combines automation and AI technology to help businesses build their online reputation effectively. ## What is ReviewRoket used for? [Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewRoket?[Manage this product listing](https://www.g2.com/products/reviewroket/claim_requests/new?auto=true) ## ReviewRoket Overview Updated September 2026 AI summary ReviewRoket provides small businesses with cloud-based tools for managing and improving their online reputation through features such as review requests, monitoring, response management, and negative feedback handling. Its dashboard supports campaign management and sentiment analysis, while generative AI offers additional automation. The platform aims to help teams collect feedback, track performance, and respond efficiently to customer reviews. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewRoket 0.0 VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $39 Flat Rate, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (155) Value For Money 0.0 (0) Value For Money 4.6 (148) Customer Service 0.0 (0) Customer Service 4.8 (147) ## ReviewRoket alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about ReviewRoket Overview ### What company size and specific industries is ReviewRoket built for? ReviewRoket is designed for small local service businesses, especially plumbers, HVAC technicians, electricians, landscapers, roofers, cleaning services, and similar service providers. It fits companies that operate in trades and neighborhood-based service sectors rather than large enterprise organizations. Features and Usability ### What are the key features of ReviewRoket? ReviewRoket offers review management features such as review request, review monitoring, response management, and negative feedback management. It also includes campaign management, feedback management, and communication management, plus alerts/notifications, email reminders, SMS messaging, and customizable templates. Reporting & statistics, real-time analytics, visual analytics, and sentiment analysis support performance tracking. Pricing ### How much does it cost and what fees or limitations are included? ReviewRoket starts at $39 per month for the Growth Plan, with a $79 per month Pro Plan for businesses serious about reviews. A free trial is available. Growth includes 200 SMS review requests monthly, while Pro raises that to 500 and adds bulk sending, conversion tracking, custom SMS templates, and priority support. Getting Started and Support ### What training and onboarding options does ReviewRoket offer? ReviewRoket provides documentation for teams getting started. This written material can support self-paced reference, feature lookup, and step-by-step guidance during setup and ongoing use. Getting Started and Support ### What customer support options does ReviewRoket offer? ReviewRoket provides Email/Help Desk, FAQ/Forum, and Knowledge Base support. These channels suggest users can submit requests, search answers, and browse self-service help materials. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,212 Review Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) ReviewRoket supports all three features that reviewers rate highest: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track and respond to feedback in one place, and stay informed about new review activity, allowing teams to strengthen their online reputation and make faster customer experience improvements. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics ReviewRoket 26 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Reminders: Reminders sent via email - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Insights: Generates insights and reports from aggregated provider data to improve efficiencies and ready systems for audit - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036848/ReviewRoket/pricing/) Growth Plan $39.00 Flat Rate,Per Month It includes: - 200 SMS review requests per month - 3 pre-built SMS templates - Delivery tracking - AI review summaries - AI automated review responses - Google Business Profile connection - Customer database with CSV import - Review feed with filtering & search - Analytics & rating trends Pro Plan $79.00 Flat Rate,Per Month It includes: - Everything included in the Growth Plan - 500 SMS review requests per month - Custom SMS templates - Bulk send to multiple customers - Conversion tracking - Response rate monitoring - Performance insights - Priority support ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.