--- title: "Gold Matrix Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Gold Matrix Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more." source_url: "https://www.capterra.com/p/10036867/Gold-Matrix/" page_type: "product" language: "en" --- # Gold Matrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Gold Matrix ## What is Gold Matrix? Gold Matrix Software is a cloud-based ERP system designed for the jewelry industry, combining inventory management, manufacturing workflows, POS operations, and financial reporting. Its centralized inventory control offers real-time tracking of jewelry, metals, and gemstones, optimizing stock and streamlining sales. Integrated CRM tools manage customer data and purchase history. The manufacturing module supports production planning, quality checks, and job tracking for efficient order fulfillment. POS features handle billing, inventory updates, sales reporting, and staff management. With customizable dashboards, automation, and integrations for accounting, payments, and marketing, Gold Matrix centralizes operations, enhancing data management and efficiency for retail and manufacturing businesses. ## What is Gold Matrix used for? [Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $16.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Gold Matrix?[Manage this product listing](https://www.g2.com/products/goldmatrix-jewellery-software/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Gold Matrix 0.0 VS. [4.8 (73)](https://www.capterra.com/p/118049/wJewel/reviews/) Starting Price $16.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (47) Value For Money 0.0 (0) Value For Money 4.8 (47) Customer Service 0.0 (0) Customer Service 4.9 (47) ## Gold Matrix alternatives [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.8 (72)](https://www.capterra.com/p/139779/artcloud/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [The Jewel Software](https://www.capterra.com/p/201863/The-Jewel-Software/) [4.9 (47)](https://www.capterra.com/p/201863/The-Jewel-Software/reviews/) Starting price $1500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201863/The-Jewel-Software/) ## FAQs about Gold Matrix Overview ### What company size and specific industries is Gold Matrix built for? Gold Matrix is designed for small to mid-sized businesses in the jewelry industry, including jewelers, jewelry manufacturers, money lenders, pawnbrokers, and other related professionals. It fits organizations that handle jewelry sales, production, lending, or collateral-based transactions within this sector. Features and Usability ### What are the key features of Gold Matrix? Gold Matrix includes point of sale (POS), inventory management, billing and invoicing, and sales order management for retail transactions. It also offers catalog management, customer management, CRM, loyalty program, marketing automation, and customizable reports, plus access controls, data import/export, third-party integrations, and for jewelry stores. Pricing ### How much does it cost and what fees or limitations are included? Gold Matrix starts at a free Starter plan for small projects or personal use, with a free version and free trial available. The $16.99/month Basic plan suits personal use or small teams, and the $24.99/month Premium (Advanced) plan adds more storage, priority support, private cloud hosting, and unlimited projects. Integrations ### Which third-party tools and platforms does Gold Matrix integrate with? Gold Matrix integrates with about 10 cataloged platforms, including 1099FIRE Software, AML360 Dashboard, AMLcheck, Cloud9 Payment Gateway, ERPinCloud, Jewel Software, Jewel360, JewelMaker, JewelSuite, and e-Accounting. It also connects to Bar Cop, Barcode Generator Software, Barcode Label Maker Software, Barcode Label Software, Barcode Scanning, Payment Collection, PaymentCloud, and jewelX. Getting Started and Support ### What training and onboarding options does Gold Matrix offer? Gold Matrix provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided instruction, webinars offer group learning, documentation serves as written reference material, and videos provide on-demand walkthroughs. Getting Started and Support ### What customer support options does Gold Matrix offer? Gold Matrix provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support experience is available, so user sentiment about response times, helpfulness, or common issues cannot be summarized. ## Features AI summary Based on 80 Jewelry Store Management reviews Capterra data shows that buyers of jewelry store management software rank the following features as their top priorities: - **Inventory Tracking** (**61%** of reviewers rated this feature as critical) - **Multi-Store** (**81%**) - **Data Synchronization** (**67%**) Gold Matrix supports all three of the features reviewers value most: **Inventory Tracking**, **Multi-Store**, and **Data Synchronization**. Together, these capabilities help jewelry retailers keep stock accurate across locations, manage operations for more than one store, and keep business data current between systems, allowing teams to make faster decisions and maintain better control over daily store activity. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Gold Matrix 45 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - For Jewelry Stores: Specifically for jewelry store management - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Label Printing: Process of printing custom labels through various methods. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Store: Manage multiple teams and operations from a central location - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Receipt Management: Upload, track, and submit receipts in a central database - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Rewards Management: Strategize and implement rewards for returning customers, employees and other members - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10036867/Gold-Matrix/pricing/) Basic $16.99 Flat Rate,Per Month It includes: - Up to 250 projects - 50 GB storage - No private cloud hosting - User permissions included - Direct integrations included - Reusable components included - Daily data backup - No ads or trackers included - Advanced security included - Shared team workspace included - No team management - Basic customer support Premium (Advanced) $24.99 Flat Rate,Per Month It includes: - Unlimited projects - 350 GB storage - Private cloud hosting included - User permissions included - Direct integrations included - Reusable components included - Daily data backup - No ads or trackers included - Advanced security included - Shared team workspace included - Team management included - Priority customer support ## Integrations [ PaymentCloud](https://www.capterra.com/p/191870/Payment-Cloud/)[ 1099FIRE Software](https://www.capterra.com/p/112550/1099FIRE-Software/)[ AMLcheck](https://www.capterra.com/p/171756/AMLcheck/)[ Cloud9 Payment Gateway](https://www.capterra.com/p/202659/Cloud9-Payment-Gateway/)[ Jewel360](https://www.capterra.com/p/266402/Jewel360/)[ Barcode Label Software](https://www.capterra.com/p/113331/Barcode-Label-Software/)[ JewelSuite](https://www.capterra.com/p/126399/JewelSuite/)[ AML360 Dashboard](https://www.capterra.com/p/171369/AML360-Dashboard/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.