# Gold Matrix Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Gold Matrix Software - reviews, pricing plans, popular comparisons to other Jewelry Store Management products and more.

Source: https://www.capterra.com/p/10036867/Gold-Matrix

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# 

 Gold Matrix Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 24, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Gold Matrix

## What is Gold Matrix?

Gold Matrix Software is a cloud-based ERP system designed for the jewelry industry, combining inventory management, manufacturing workflows, POS operations, and financial reporting. Its centralized inventory control offers real-time tracking of jewelry, metals, and gemstones, optimizing stock and streamlining sales. Integrated CRM tools manage customer data and purchase history. The manufacturing module supports production planning, quality checks, and job tracking for efficient order fulfillment. POS features handle billing, inventory updates, sales reporting, and staff management. With customizable dashboards, automation, and integrations for accounting, payments, and marketing, Gold Matrix centralizes operations, enhancing data management and efficiency for retail and manufacturing businesses.

## What is Gold Matrix used for?

[Jewelry Store Management](https://www.capterra.com/jewelry-store-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$16.99

Flat Rate, Per Month

Free trial  
available

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Do you work for Gold Matrix?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.goldmatrixsoftware.com&name=Gold Matrix)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Gold Matrix

0.0

VS.

[4.8 (73)](https://www.capterra.com/p/118049/wJewel/reviews/)

Starting Price

$16.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (47)

Value For Money

0.0 (0)

Value For Money

4.8 (47)

Customer Service

0.0 (0)

Customer Service

4.9 (47)

## Gold Matrix alternatives

[3.8 (726)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

Highest Rated

[5.0 (27)](https://www.capterra.com/p/161220/Valigara-Online-Jewelry-Manager/reviews/)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (72)](https://www.capterra.com/p/139779/artcloud/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Gold Matrix

Overview

### What company size and specific industries is Gold Matrix built for?

Gold Matrix is designed for jewelers, jewelry manufacturers, money lenders, pawnbrokers, and other professionals in the jewelry industry. It fits businesses of various sizes within this sector, especially companies that manage jewelry sales, manufacturing, lending, or pawnbroking activities.

Features and Usability

### What are the key features of Gold Matrix?

Gold Matrix offers point of sale (POS), inventory management, catalog management, billing and invoicing, and customer management. It also includes commission management, repair tracking, purchase order management, reporting and statistics, customizable reports, and integrations for multi-store operations, plus access controls, data import/export, and barcode or ticket scanning.

Talk to an expert

### More questions?

Ask our experts

Pricing

### How much does it cost and what fees or limitations are included?

Gold Matrix starts with a free forever Starter plan for professionals or personal use, then costs $16.99/month for Basic and $24.99/month for Premium (Advanced). A free version and free trial are available. Starter limits users to 2 projects and 2 GB storage; Basic and Premium add more storage and features.

Integrations

### Which third-party tools and platforms does Gold Matrix integrate with?

Gold Matrix integrates with 10 third-party tools and platforms, including accounting, payment, barcode, and jewelry software such as 1099FIRE Software, AML360 Dashboard, AMLcheck, Cloud9 Payment Gateway, ERPinCloud, Jewel Software, Jewel360, JewelMaker, and JewelSuite.

Getting Started and Support

### What training and onboarding options does Gold Matrix offer?

Gold Matrix provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover shared sessions for groups, documentation serves as written reference material, and videos offer visual self-paced learning.

Getting Started and Support

### What customer support options does Gold Matrix offer?

Gold Matrix provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support experiences, no conclusions can be drawn about response speed, helpfulness, or common support frustrations.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Gold Matrix 45 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Create and manage digital catalog of products/services with their details, specifications, and price

Tracking, calculating, and paying commissions and earnings to employees

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Alter the layout and content of reports

Import and export data to and from software applications

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Track products that are for sale at a reduced price or part of coupon promotions

Electronically collect payments for goods or services

Digitally sign online documents

Specifically for jewelry store management

Use AI to generate content in the form of text, images, videos, etc.

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Process of printing custom labels through various methods.

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Automate workflows and trigger campaigns based on customer actions

Manage multiple teams and operations from a central location

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Upload, track, and submit receipts in a central database

Allows service businesses to track ongoing repairs

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Strategize and implement rewards for returning customers, employees and other members

An order generated by a seller to a customer, containing details about products or services

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Manage the buying, selling, and holding of stocks

Manage all supplier data and operations

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

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## Pricing

Free Trial

Free Version

Basic

$16.99

Flat Rate,Per Month

It includes:

-   Up to 250 projects
-   50 GB storage
-   No private cloud hosting
-   User permissions included
-   Direct integrations included
-   Reusable components included
-   Daily data backup
-   No ads or trackers included
-   Advanced security included
-   Shared team workspace included
-   No team management
-   Basic customer support

Premium (Advanced)

$24.99

Flat Rate,Per Month

It includes:

-   Unlimited projects
-   350 GB storage
-   Private cloud hosting included
-   User permissions included
-   Direct integrations included
-   Reusable components included
-   Daily data backup
-   No ads or trackers included
-   Advanced security included
-   Shared team workspace included
-   Team management included
-   Priority customer support

## Integrations

[

PaymentCloud](https://www.capterra.com/p/191870/Payment-Cloud/)[

1099FIRE Software](https://www.capterra.com/p/112550/1099FIRE-Software/)[

AMLcheck](https://www.capterra.com/p/171756/AMLcheck/)[

Cloud9 Payment Gateway](https://www.capterra.com/p/202659/Cloud9-Payment-Gateway/)[

Jewel360](https://www.capterra.com/p/266402/Jewel360/)[

Barcode Label Software](https://www.capterra.com/p/113331/Barcode-Label-Software/)[

JewelSuite](https://www.capterra.com/p/126399/JewelSuite/)[

AML360 Dashboard](https://www.capterra.com/p/171369/AML360-Dashboard/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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