# Heyy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Heyy Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more. Source: https://www.capterra.com/p/10036872/Heyy --- # Heyy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Heyy ## What is Heyy? Heyy is a customer communication platform that automates messaging across channels like WhatsApp, Instagram, and Messenger. It features AI Employees—customizable digital assistants for tasks such as lead capture, FAQ resolution, and order management. The platform unifies customer interactions into a single interface for streamlined communication. Requiring no coding knowledge, Heyy allows users to configure AI Employees and workflows easily. It integrates with tools like CRM systems and e-commerce platforms, connecting existing workflows and data to the communication system. By automating routine tasks, Heyy reduces manual workloads, manages messages, routes inquiries, and provides instant responses to common questions, ensuring efficient and consistent customer communication. ## What is Heyy used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Heyy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://heyy.io&name=Heyy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Heyy 0.0 VS. [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,400) Value For Money 0.0 (0) Value For Money 4.6 (11,459) Customer Service 0.0 (0) Customer Service 4.7 (10,675) ## Heyy alternatives [4.6 (180)](https://www.capterra.com/p/185973/HelpDesk/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,400)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) [Viber](https://www.capterra.com/p/180348/Viber/) [4.4 (4,060)](https://www.capterra.com/p/180348/Viber/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180348/Viber/) [Telegram](https://www.capterra.com/p/180347/Telegram/) [4.7 (6,426)](https://www.capterra.com/p/180347/Telegram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180347/Telegram/) ## FAQs about Heyy Overview ### What company size and specific industries is Heyy built for? Heyy is designed for businesses across a wide range of industries, including e-commerce, finance, insurance, health, wellness, education, real estate, customer support, sales, marketing, and operations. The target audience spans organizations of various sizes that need a solution suited to multiple business functions and sector-specific needs. Features and Usability ### What are the key features of Heyy? Heyy offers an activity dashboard, activity tracking, and interaction tracking for monitoring customer engagement. Core communication features include chat/messaging, multi-channel communication, alerts/notifications, and autoresponders. It also includes CRM, a customer database, customer history, workflow management, and third-party integrations for connecting customer records and communication processes. Pricing ### How much does it cost and what fees or limitations are included? Heyy starts with a free version, then the Hobby plan at $49/month flat rate, the Pro plan at $149/month, and the Ultra plan at $499/month. The Free plan includes 1 AI employee, 1 user, and 100 credits, while higher plans add more credits, users, storage, and features. Integrations ### Which third-party tools and platforms does Heyy integrate with? Heyy integrates with 6 third-party tools, including Make, Notion, Pipedream, Zapier, monday.com, and n8n.io. These catalog integrations cover automation, project management, note-taking, and workflow orchestration platforms for connecting Heyy with other business apps. Getting Started and Support ### What training and onboarding options does Heyy offer? Heyy provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online sessions support guided setup, while documentation and videos offer self-paced reference and walkthroughs for reviewing features and setup steps. Getting Started and Support ### What customer support options does Heyy offer? Heyy provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support experience, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Autoresponders Create and automatically send premade copy in response to customer messages Chat/Messaging Communicate using direct chat or messages within the system CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Heyy 12 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Create and automatically send premade copy in response to customer messages Communicate using direct chat or messages within the system Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Track interaction history by documenting conversations for contacts Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Version Hobby Plan $49.00 Flat Rate,Per Month It includes: - 1 user - 1 AI employee - 2,000 credits - 3 MB storage per AI employee - 3 Actions per AI employee - Campaigns Pro Plan $149.00 Flat Rate,Per Month It includes: - 5 users - 2 AI employees - 8,000 credits - 15 MB storage per AI employee - 10 Actions per AI employee - Team inboxes - Saved views - Analytics (coming soon) - Workflow analytics (coming soon) - Advanced support Ultra Plan $499.00 Flat Rate,Per Month It includes: - 10 users - 3 AI employees - 20,000 credits - 35 MB storage per AI employee - 15 Actions per AI employee - Sensitive chats - Remove Powered By branding - Audit logs (coming soon) - User permissions (coming soon) - AI employee performance (coming soon) - AI assistant (coming soon) - Priority support ## Integrations [ monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/)[ Pipedream](https://www.capterra.com/p/242217/Pipedream/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.