# ModulON AI Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ModulON AI Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10036926/ModulON-AI --- # ModulON AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ModulON AI ## What is ModulON AI? Modulon AI Embeddable ChatBot is an AI-driven plugin for websites and messaging platforms that automates customer interactions. It learns from business-provided content to deliver contextual, human-like responses aligned with brand tone, while allowing live agent intervention when needed. The chatbot improves through conversation analysis and feedback. Beyond basic chats, it captures leads and supports workflows. Its modular design enables automation, data collection, and user routing without coding. It integrates with CRM systems, webhooks, and internal tools. The platform ensures data security with private or on-premises hosting and operates across websites, messaging apps, and e-commerce platforms, ensuring a seamless customer experience. ## What is ModulON AI used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ModulON AI?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://modulonai.com&name=ModulON AI) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ModulON AI 0.0 VS. [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $12 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## ModulON AI alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041681/Compass/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) ## FAQs about ModulON AI Overview ### What company size and specific industries is ModulON AI built for? ModulON AI is designed for businesses of all sizes, including small, mid-market, and enterprise teams, that need AI-powered chat solutions for faster customer conversations. It is especially suited for e-commerce platforms and customer support teams that handle frequent customer interactions. Features and Usability ### What are the key features of ModulON AI? ModulON AI includes AI/Machine Learning, natural language processing, and intent recognition for automated conversation handling. It also offers live chat, chatbot, and multi-channel communication for customer interactions, plus lead capture, CRM, activity dashboard, real-time analytics, alerts/escalation, contextual guidance, and customizable branding. Pricing ### How much does it cost and what fees or limitations are included? ModulON AI starts with a free plan that includes 300 credits per month, one knowledge base upload, and the website widget only. Paid pricing begins at $12 per month for the Starter plan, with 3,000 credits, 2 knowledge bases, and removed branding. The Professional plan costs $36 per month. Getting Started and Support ### What training and onboarding options does ModulON AI offer? ModulON AI provides in person training, live online sessions, documentation, and videos. In person and live online sessions support guided instruction, while documentation and videos offer self-paced reference and step-by-step learning materials for teams getting started with the product. Getting Started and Support ### What customer support options does ModulON AI offer? ModulON AI offers email/help desk, chat, a knowledge base, and FAQ/forum support. No reviewer feedback on support experience is available, so no claims can be made about response times, helpfulness, or common frustrations. These are the only support channels listed in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Escalation System alerts about the need to escalate an issue or request Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system ModulON AI 14 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data System alerts about the need to escalate an issue or request AI-based platform which conducts a conversation via auditory or textual methods Interprets what a user is doing based on context and helps guide them through the process. Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding For the intention to be used by developers Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Process and analyze human language in text or audio form Analyze and gain insights into data in real-time Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Starter Plan $12.00 Flat Rate,Per Month It includes: - 3,000 credits per month - Remove branding - 2 knowledge bases - Website + 1 messaging channel - 2 custom modules - Priority email support Professional Plan $36.00 Flat Rate,Per Month It includes: - 10,000 credits per month - Multi-channel (website + 3 messaging channels) - 5 knowledge bases - 5 custom modules - Advanced analytics - Priority support + onboarding Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.