--- title: "ModulON AI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ModulON AI Software - reviews, pricing plans, popular comparisons to other Sales Coaching products and more." source_url: "https://www.capterra.com/p/10036926/ModulON-AI/" page_type: "product" language: "en" --- # ModulON AI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) ModulON AI ## What is ModulON AI? Modulon AI Embeddable ChatBot is an AI-driven plugin for websites and messaging platforms that automates customer interactions. It learns from business-provided content to deliver contextual, human-like responses aligned with brand tone, while allowing live agent intervention when needed. The chatbot improves through conversation analysis and feedback. Beyond basic chats, it captures leads and supports workflows. Its modular design enables automation, data collection, and user routing without coding. It integrates with CRM systems, webhooks, and internal tools. The platform ensures data security with private or on-premises hosting and operates across websites, messaging apps, and e-commerce platforms, ensuring a seamless customer experience. ## What is ModulON AI used for? [Sales Coaching](https://www.capterra.com/sales-coaching-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ModulON AI?[Manage this product listing](https://www.g2.com/products/modulon-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ModulON AI 0.0 VS. [5.0 (9)](https://www.capterra.com/p/10022202/Sales-Ask/#reviews) Starting Price $12 Flat Rate, Per Month Starting Price $160 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (561) Value For Money 0.0 (0) Value For Money 5.0 (306) Customer Service 0.0 (0) Customer Service 5.0 (329) ## ModulON AI alternatives [Gong](https://www.capterra.com/p/157969/Gong-io/) [4.8 (561)](https://www.capterra.com/p/157969/Gong-io/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157969/Gong-io/) [Substrata](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [4.9 (166)](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201748/SUBSTRATA-SCIP/) [Clari](https://www.capterra.com/p/194117/Wingman/) [4.7 (314)](https://www.capterra.com/p/194117/Wingman/reviews/) Starting price $1080.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194117/Wingman/) [Kahoot!](https://www.capterra.com/p/156399/Kahoot/) [4.7 (2,891)](https://www.capterra.com/p/156399/Kahoot/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156399/Kahoot/) ## FAQs about ModulON AI Overview ### What company size and specific industries is ModulON AI built for? ModulON AI is designed for businesses of all sizes, with a strong fit for e-commerce platforms and customer support teams that need AI-powered chat for customer conversations. It suits small businesses, mid-market companies, and enterprise organizations across retail and service operations. Features and Usability ### What are the key features of ModulON AI? ModulON AI offers AI/Machine Learning, natural language processing, intent recognition, and conversation intelligence for analyzing interactions. Core engagement features include live chat, chatbot, lead capture, multi-channel communication, and contextual guidance. It also includes alerts/escalation, activity dashboard, real-time analytics, CRM, customizable branding, and developer tools. Pricing ### How much does it cost and what fees or limitations are included? ModulON AI starts with a free plan, plus a free trial, then the Starter plan at $12 per month and the Professional plan at $36 per month. The free tier includes 300 credits, one knowledge base upload, ModulON branding, and website-only use; higher plans add more credits and channels. Getting Started and Support ### What training and onboarding options does ModulON AI offer? ModulON AI provides in-person training, live online sessions, documentation, and videos. In-person training supports direct instruction, live online sessions allow guided remote sessions, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps. Getting Started and Support ### What customer support options does ModulON AI offer? ModulON AI provides email/help desk support, chat, a knowledge base, and an FAQ/forum. No reviewer feedback about support is available in the catalog data, so user experience details such as response times, helpfulness, or common frustrations cannot be described here. ## Features AI summary Based on 570 Sales Coaching reviews Capterra data shows that buyers of sales coaching software rank the following features as their top priorities: - **Training Management** (**60%** of reviewers rated this feature as critical) - **Performance Management** (**60%**) - **Call Recording** (**67%**) ModulON AI supports **Performance Management**, but it does not include **Training Management** or **Call Recording**. Instead, it offers other features that reviewers also rate highly, including **Conversation Intelligence** (**49%**) and **AI/Machine Learning** (**61%**). These capabilities help sales teams review rep interactions, spot coaching opportunities, and improve performance with data-driven insights, helping businesses strengthen coaching programs and improve sales outcomes. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Conversation Intelligence Recording, transcription, and analysis of sales calls for the purpose of training and generating insights Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems ModulON AI 7 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Real-Time Analytics: Analyze and gain insights into data in real-time --- ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10036926/ModulON-AI/pricing/) Starter Plan $12.00 Flat Rate,Per Month It includes: - 3,000 credits per month - Remove branding - 2 knowledge bases - Website + 1 messaging channel - 2 custom modules - Priority email support Professional Plan $36.00 Flat Rate,Per Month It includes: - 10,000 credits per month - Multi-channel (website + 3 messaging channels) - 5 knowledge bases - 5 custom modules - Advanced analytics - Priority support + onboarding ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.