# Reception Genie Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reception Genie Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10036929/Reception-Genie --- # Reception Genie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Reception Genie ## What is Reception Genie? Reception Genie is an AI-based phone receptionist solution designed to handle incoming calls around the clock. The platform answers calls, greets callers, gathers customer information, and forwards calls to designated agents or operates through a dedicated business number. Call summaries arrive via email and SMS, while full transcripts appear in the online dashboard to keep teams informed when staff members are unavailable. The system uses natural language processing to manage complex queries with contextual awareness. Reception Genie connects with CRMs, calendars, booking systems, and other applications to automate workflows and integrate with existing business tools. The platform requires minimal setup time, allowing organizations to begin handling incoming calls immediately. The AI-based receptionist maintains consistent service quality across all interactions, processing caller inquiries and capturing lead information during and after standard business hours. ## What is Reception Genie used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8.99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reception Genie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://reception-genie.com&name=Reception Genie) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reception Genie 0.0 VS. [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting Price $8.99 Flat Rate Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 5.0 (73) Value For Money 0.0 (0) Value For Money 4.9 (70) Customer Service 0.0 (0) Customer Service 5.0 (70) ## Reception Genie alternatives [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month [Learn More](https://www.capterra.com/p/239947/UChat/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) [Denser AI](https://www.capterra.com/p/10019191/Denser-AI/) [5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/) Starting price $19.00 Per User, Per Month [Learn More](https://www.capterra.com/p/10019191/Denser-AI/) [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Natural Language Processing Process and analyze human language in text or audio form Reception Genie 10 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $8.99 Flat Rate,Per Month It includes: - Choose Area Code - Auto-Fill Setup From Your Website - Website Widget - 2 Voices Available - 16+ Languages Supported - 1 Parallel Call - Call Transcripts - Email Summaries - SMS Alerts - Zapier, n8n & Make Connections - GDPR Compliance - Personal Onboarding Support Pro $17.99 Flat Rate,Per Month It includes: - Auto-Fill Setup From Your Website - Website Widget - 33 Voices Available - 16+ Languages Supported - 1 Parallel Call - Call Transcripts - Email Summaries - SMS Alerts - Call Duration Controls - Knowledge Base - Call Transfer - Voice Speed Control Enterprise $29.99 Flat Rate,Per Month It includes: - 16+ Languages Supported - Call Transcripts - Email Summaries - SMS Alerts - Call Duration Controls - Call Transfer - Google Calendar Integration - Call Data Retention Period - Agent Workflow Definition - Zapier, n8n & Make Connections - Agent Pronunciation Dictionary ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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