# Reception Genie Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Reception Genie Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10036929/Reception-Genie --- # Reception Genie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Reception Genie ## What is Reception Genie? Reception Genie is an AI-based phone receptionist solution designed to handle incoming calls around the clock. The platform answers calls, greets callers, gathers customer information, and forwards calls to designated agents or operates through a dedicated business number. Call summaries arrive via email and SMS, while full transcripts appear in the online dashboard to keep teams informed when staff members are unavailable. The system uses natural language processing to manage complex queries with contextual awareness. Reception Genie connects with CRMs, calendars, booking systems, and other applications to automate workflows and integrate with existing business tools. The platform requires minimal setup time, allowing organizations to begin handling incoming calls immediately. The AI-based receptionist maintains consistent service quality across all interactions, processing caller inquiries and capturing lead information during and after standard business hours. ## What is Reception Genie used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $8.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Reception Genie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://reception-genie.com&name=Reception Genie) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Reception Genie 0.0 VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $8.99 Flat Rate Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (487) Value For Money 0.0 (0) Value For Money 4.4 (354) Customer Service 0.0 (0) Customer Service 4.5 (425) ## Reception Genie alternatives Highest Rated [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [UChat](https://www.capterra.com/p/239947/UChat/) [4.9 (73)](https://www.capterra.com/p/239947/UChat/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239947/UChat/) [Compass](https://www.capterra.com/p/10041681/Compass/) [5.0 (20)](https://www.capterra.com/p/10041681/Compass/#reviews) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10041681/Compass/) [Darwin AI](https://www.capterra.com/p/10020420/Darwin-AI/) [4.8 (17)](https://www.capterra.com/p/10020420/Darwin-AI/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10020420/Darwin-AI/) ## FAQs about Reception Genie Overview ### What company size and specific industries is Reception Genie built for? Reception Genie is designed for small, midsize, and larger organizations in healthcare, legal, financial services, property, trades, engineering, hospitality, and professional services. It fits businesses that need a reception solution suited to client-facing operations across these sectors. Features and Usability ### What are the key features of Reception Genie? Reception Genie offers AI/Machine Learning, natural language processing, and a pre-configured bot for automated chat interactions. It also includes CRM, communication management, activity dashboard, performance metrics, and reporting/analytics. Third-party integrations connect the system with other business tools and data sources. Pricing ### How much does it cost and what fees or limitations are included? Reception Genie starts at $8.99 per month for the Basic plan, which includes 2,400 credits a month, or about 20 call minutes. The Pro plan is $17.99 per month with 6,000 credits, and Enterprise is $29.99 per month with 13,200 credits. A free version and free trial are available. Integrations ### Which third-party tools and platforms does Reception Genie integrate with? Reception Genie integrates with Google Calendar, HubSpot CRM, Make, Zapier, and n8n.io. These catalog integrations cover calendar scheduling, CRM connectivity, and automation workflows, giving teams a concise set of third-party options for linking Reception Genie to daily business tools. Getting Started and Support ### What training and onboarding options does Reception Genie offer? Reception Genie provides live online training sessions and documentation to help teams get started. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review of features, steps, and setup details. Getting Started and Support ### What customer support options does Reception Genie offer? Reception Genie provides email/help desk support, FAQ/forum access, a knowledge base, and chat. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Natural Language Processing Process and analyze human language in text or audio form Reception Genie 10 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process and analyze human language in text or audio form A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $8.99 Flat Rate,Per Month It includes: - Choose Area Code - Auto-Fill Setup From Your Website - Website Widget - 2 Voices Available - 16+ Languages Supported - 1 Parallel Call - Call Transcripts - Email Summaries - SMS Alerts - Zapier, n8n & Make Connections - GDPR Compliance - Personal Onboarding Support Pro $17.99 Flat Rate,Per Month It includes: - Auto-Fill Setup From Your Website - Website Widget - 33 Voices Available - 16+ Languages Supported - 1 Parallel Call - Call Transcripts - Email Summaries - SMS Alerts - Call Duration Controls - Knowledge Base - Call Transfer - Voice Speed Control Enterprise $29.99 Flat Rate,Per Month It includes: - 16+ Languages Supported - Call Transcripts - Email Summaries - SMS Alerts - Call Duration Controls - Call Transfer - Google Calendar Integration - Call Data Retention Period - Agent Workflow Definition - Zapier, n8n & Make Connections - Agent Pronunciation Dictionary ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Make](https://www.capterra.com/p/154278/Integromat/)[ n8n.io](https://www.capterra.com/p/198028/n8n-io/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.