--- title: "StarsBots Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StarsBots Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more." source_url: "https://www.capterra.com/p/10036933/StarsBots/" page_type: "product" language: "en" --- # StarsBots Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) StarsBots ## What is StarsBots? StarsBots is a cloud-based AI agent platform that helps businesses automate customer support on their websites around the clock. It embeds on any site with a single line of code and works with platforms like WordPress, Shopify, and Wix. Businesses use StarsBots by training the AI on their own documents, PDFs, policies, and web pages. The platform then handles customer questions automatically in over 100 languages, while a structured knowledge hub keeps all information organized. When a conversation needs a human touch, live agents can step in through a built-in real-time messaging handoff. Teams can manage all conversations from one place, with tools for search, resolution tracking, and customer information. Analytics and performance metrics help businesses monitor support quality over time. The widget is fully customizable to match brand colors, messages, and placement. ## What is StarsBots used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $29 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StarsBots?[Manage this product listing](https://www.g2.com/products/starsbots/claim_requests/new?auto=true) ## StarsBots Overview Updated September 2026 AI summary StarsBots equips businesses of all sizes with AI-powered chatbot and conversational AI tools for customer support, sales, and marketing across multiple channels. Its platform features automated responses, natural language processing, code-free development, live chat, sentiment analysis, workflow automation, and multi-language support, and integrates with popular ecommerce and scheduling platforms via cloud-based deployment. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StarsBots 0.0 VS. [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $29 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (402) Value For Money 0.0 (0) Value For Money 4.4 (351) Customer Service 0.0 (0) Customer Service 4.7 (327) ## StarsBots alternatives [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (402)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) ## FAQs about StarsBots Overview ### What company size and specific industries is StarsBots built for? StarsBots is designed for startups and companies in e-commerce, SaaS, education, healthcare, and finance that need AI-powered customer support. It fits organizations of different sizes, especially those looking to handle customer inquiries across digital channels in service-focused industries. Features and Usability ### What are the key features of StarsBots? StarsBots offers chatbot and live chat tools for chat and messaging, automated responses, and lead capture across multiple channels. It also includes CRM, knowledge base management, email management, and workflow automation, plus real-time analytics, sentiment analysis, transcripts, and third-party integrations for sales, marketing, and support. Pricing ### How much does it cost and what fees or limitations are included? StarsBots starts at $29 per month for the Starter plan, which includes a flat rate with 2 chatbots, 1,000 conversations per month, 3,000 AI responses per month, 30 leads per month, basic reports, email support, and a free trial. The Starter plan also includes 15 messages per conversation and 15 MB for AI Agent. Integrations ### Which third-party tools and platforms does StarsBots integrate with? StarsBots integrates with 5 third-party platforms, including Calendly, Shopify, Wix, WooCommerce, and WordPress. These catalog integrations cover scheduling, ecommerce, and website management tools, giving StarsBots connection points for appointment booking, online store operations, and content-driven sites. Getting Started and Support ### What training and onboarding options does StarsBots offer? StarsBots provides documentation and videos to help teams get started. Documentation gives written reference material for setup and feature lookup, while videos offer visual walkthroughs that can support self-paced learning and basic product orientation. Getting Started and Support ### What customer support options does StarsBots offer? StarsBots offers Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support, the customer experience cannot be described in terms of response speed, helpfulness, or common frustrations. ## Features AI summary Based on 1,278 Conversational AI Platform reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) StarsBots supports all three of the features reviewers rate most important: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand user language automatically, and process customer requests more accurately, allowing teams to deliver more consistent support and handle conversations more efficiently. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system StarsBots 37 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Configurable Workflow: Configure existing workflows to meet your organization's needs - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Language Detection: Identify different languages - Lead Capture: Automatically identify and save contact information of potential customers - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10036933/StarsBots/pricing/) Starter $29.00 Flat Rate,Per Month It includes: - 2 Chatbots - 3,000 AI Responses/month - 30 Leads/month - Gemini 1.5 Flash AI model - Email Support - Basic Reports - Free Human To User Chat - Integrations (Shopify, WooCommerce, and more) - 15 MB For AI Agent ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.