--- title: "BookedAI Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about BookedAI Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/10036989/BookedAI/" page_type: "product" language: "en" --- # BookedAI Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) BookedAI ## What is BookedAI? BookedAI is an AI-powered appointment booking software that responds to text messages and website chat inquiries, qualifying leads and scheduling appointments into a business calendar. The software responds to incoming inquiries and engages with potential customers through natural conversation. It is custom-trained on specific business services and booking processes to handle inquiries independently. BookedAI integrates with scheduling platforms such as Calendly and with payment systems such as Square to facilitate the booking process.The software captures leads through instant response capabilities and provides visibility into conversations and bookings through a dashboard interface. BookedAI includes setup, AI training, and ongoing monitoring as part of its managed service. ## What is BookedAI used for? [Contact Center](https://www.capterra.com/contact-center-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $197 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for BookedAI?[Manage this product listing](https://www.g2.com/products/bookedai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### BookedAI 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $197 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (118) Value For Money 0.0 (0) Value For Money 4.6 (118) Customer Service 0.0 (0) Customer Service 4.7 (118) ## BookedAI alternatives Highest Rated [Sobot Nexus](https://www.capterra.com/p/10025756/Sobot/) [4.9 (118)](https://www.capterra.com/p/10025756/Sobot/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025756/Sobot/) [Ringover](https://www.capterra.com/p/169627/RingOver/) [4.7 (888)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169627/RingOver/) [Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/) [4.5 (96)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234575/Amazon-Connect/) [HoduCC](https://www.capterra.com/p/156136/HODUCC/) [4.6 (98)](https://www.capterra.com/p/156136/HODUCC/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156136/HODUCC/) ## FAQs about BookedAI Overview ### What company size and specific industries is BookedAI built for? BookedAI is designed for appointment-based service providers, including medspas, aesthetic clinics, and wellness studios. It is best suited for small to mid-sized businesses in service industries that rely on scheduling clients and managing bookings. Features and Usability ### What are the key features of BookedAI? BookedAI offers AI/Machine Learning, automated routing, and chatbot functions for lead engagement and lead qualification. It also includes CRM, contact management, sales pipeline management, and sales activity management, plus scheduling, calendar management, reminders, multi-channel communication, reporting/analytics, workflow automation, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? BookedAI starts at $197 per month for the Starter Plan, which includes up to 500 conversations monthly. The Growth Plan costs $297 per month and adds unlimited conversations plus team collaboration features, including a client dashboard, conversation tags and notes, manual takeover, and priority support. Integrations ### Which third-party tools and platforms does BookedAI integrate with? BookedAI integrates with Boulevard, Calendly, and Square Appointments for scheduling and appointment management. These native connections cover key booking workflows and help coordinate calendar-based services across commonly used platforms. Getting Started and Support ### What training and onboarding options does BookedAI offer? BookedAI provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material for key steps, and videos provide visual walkthroughs for learning features and procedures at a self-paced level. Getting Started and Support ### What customer support options does BookedAI offer? BookedAI offers email/help desk support, an FAQ/forum, a knowledge base, 24/7 live rep support, and chat. These channels give users several ways to find answers or contact support, with immediate help available through live rep and chat alongside self-service resources for common questions. ## Features AI summary Based on 1,302 Appointment Scheduling reviews Capterra reviewers highlight the following as the contact center features buyers focus on most: - **Caller ID** (**46%** of reviewers rated this feature as critical) - **Call Center Management** (**48%**) - **Automatic Call Distribution** (**52%**) BookedAI's available coverage data does not list specific contact center features included in the product. As a result, the current information does not confirm feature-level support within this category. Buyers may need to review the product's feature list in more detail to understand how it fits their contact center requirements and whether it provides teams with the tools needed to manage daily operations effectively. Automated Routing Tickets are automatically assigned to specific agents based on predefined rules Calendar Management Track and manage schedules and meetings via an integrated calendar Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system BookedAI 10 features ### All Features - Automated Routing: Tickets are automatically assigned to specific agents based on predefined rules - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10036989/BookedAI/pricing/) Starter Plan $197.00 Flat Rate,Per Month It includes: - Dedicated business texting number (provided by BookedAI) - AI SMS qualification + instant replies - Works with your current booking system - Human escalation via SMS forwarding (to avoid missed leads) - Up to 500 conversations per month Growth Plan $297.00 Flat Rate,Per Month It includes: - Client dashboard (view all conversations) - Manual takeover (ability to jump in and reply anytime) - Conversation tags + notes for team visibility - Higher limits / Unlimited conversations - Priority support ## Integrations [ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Boulevard](https://www.capterra.com/p/180087/Boulevard/)[ Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.