--- title: "PatientXpress Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PatientXpress Software - reviews, pricing plans, popular comparisons to other Patient Management products and more." source_url: "https://www.capterra.com/p/10037117/PatientXpress/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # PatientXpress Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) PatientXpress ## What is PatientXpress? Cloud-based and AI-powered dental communication and automation platform designed to help dental practices streamline operations, improve patient engagement, and increase practice efficiency. Built specifically for modern dental clinics, PatientXpress automates front desk workflows, reduces administrative workload, and enhances the overall patient experience. PatientXpress seamlessly integrates with dental practice management systems, including Open Dental, allowing clinics to automate appointment scheduling, confirmations, reminders, recalls, and patient communication without disrupting existing workflows. This integration ensures real-time synchronization of patient data, appointments, and updates. With AI-driven automation, PatientXpress helps dental teams respond instantly to patient inquiries, verify insurance information, reduce no-shows, and increase appointment bookings. The platform also provides actionable insights. ## What is PatientXpress used for? [Dental](https://www.capterra.com/dental-software/)[Patient Management](https://www.capterra.com/patient-management-software/) Top alternative Featured Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PatientXpress?[Manage this product listing](https://www.g2.com/products/patient-xpress/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PatientXpress 0.0 VS. [4.8 (538)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price Contact vendor Starting Price $59 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (860) Value For Money 0.0 (0) Value For Money 4.7 (787) Customer Service 0.0 (0) Customer Service 4.8 (764) ## PatientXpress alternatives Highest Rated [4.8 (682)](https://www.capterra.com/p/178722/ClinicSense/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.0 (1,392)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [4.4 (708)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about PatientXpress Overview ### What company size and specific industries is PatientXpress built for? PatientXpress is designed for dental practices, dentists, clinical staff, and healthcare organizations of any size that need patient management and operational support. It fits providers in the dental and broader healthcare sectors, especially teams looking to manage appointments, records, and office workflows more efficiently. Features and Usability ### What are the key features of PatientXpress? PatientXpress offers patient scheduling, appointment management, and automated scheduling, plus admissions, registration, and patient intake tools. It also includes charting, patient records management, treatment planning, billing and invoicing, claims management, e-prescribing, reminders, mobile access, reporting, and third-party integrations. Integrations ### Which third-party tools and platforms does PatientXpress integrate with? PatientXpress connects to over 30 integrations across telephony, CRM, email, and dental practice software, including 3CX, Dialpad, RingCentral Engage Voice, Sinch, Sinch Engage, Sinch MessageMedia, Gmail, HubSpot CRM, CardConnect, Elavon, Dentrix, Eaglesoft, Open Dental, Practice-Web, and Mailjet. Getting Started and Support ### What training and onboarding options does PatientXpress offer? PatientXpress provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars present scheduled group learning, documentation offers written reference material, and videos provide visual self-paced guidance for teams getting started. Getting Started and Support ### What customer support options does PatientXpress offer? PatientXpress provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support experience is available, so user sentiment about response times, helpfulness, or common frustrations cannot be summarized here. ## Features AI summary Based on 1,461 Patient Management reviews Capterra data shows that buyers of patient management software rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Appointment Management** (**61%**) - **Billing & Invoicing** (**56%**) PatientXpress supports all three of the features reviewers value most: **HIPAA Compliant**, **Appointment Management**, and **Billing & Invoicing**. Together, these capabilities help healthcare organizations protect patient information, coordinate scheduling more efficiently, and manage charges and payments accurately, allowing teams to deliver more organized patient care and keep daily operations running smoothly. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Admissions Management Handle the registration and admission process for existing and new students Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling PatientXpress 63 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Admissions Management: Handle the registration and admission process for existing and new students - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Bed Management: The allocation and provision of beds - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Live Chat: Ability to chat online in real time - Medical Billing: Manage billing and payments for a healthcare provider - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Waiting Time Tracking: Estimated waiting time in the queue - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter Plan Contact vendor for details It includes: - Custom Pricing - Flexible Pricing ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)[ Dialpad Connect](https://www.capterra.com/p/190976/Dialpad-Sell/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ 3CX](https://www.capterra.com/p/158704/3CX/)[ Mailjet](https://www.capterra.com/p/130105/Mailjet/)[ Dentrix](https://www.capterra.com/p/2329/Dentrix/)[ Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.