--- title: "Vaula CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vaula CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10037140/Vaula-CRM/" page_type: "product" language: "en" --- # Vaula CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Vaula CRM ## What is Vaula CRM? Vaula CRM is a Finnish-built CRM designed for small and medium B2B sales teams who find tools like Pipedrive too heavy or Excel too limited. The focus is on removing administrative friction so salespeople can spend more time selling. Core features include contact and lead management, a visual sales pipeline, task management with automated reminders, contact frequency logic that prompts follow-ups automatically, and customer segmentation. The interface is fast, minimal, and built around daily sales work. Vaula runs on AWS infrastructure in the EU (Stockholm), with data encryption, role-based access control, and GDPR compliance built in from the ground up. ## What is Vaula CRM used for? [Small Business CRM](https://www.capterra.com/small-business-crm-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vaula CRM?[Manage this product listing](https://www.g2.com/products/vaula-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vaula CRM 0.0 VS. [4.8 (659)](https://www.capterra.com/p/118921/Less-Annoying-CRM/reviews/) Starting Price €29 per user, per month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (744) Value For Money 0.0 (0) Value For Money 4.9 (681) Customer Service 0.0 (0) Customer Service 4.9 (656) ## Vaula CRM alternatives [4.7 (466)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) [4.7 (744)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) ## FAQs about Vaula CRM Overview ### What company size and specific industries is Vaula CRM built for? Vaula CRM is designed for small and mid-sized B2B sales teams with 5 to 50 people, especially those that find Pipedrive too complex or are moving away from Excel. It is built for B2B sales organizations rather than broader consumer-focused businesses. Features and Usability ### What are the key features of Vaula CRM? Vaula CRM offers contact management, lead management, sales pipeline management, and interaction tracking for sales and customer records. It also includes task management, a calendar/reminder system, segmentation, and reporting/analytics, with features designed for small businesses that need to organize contacts, track deals, and monitor sales activity. Pricing ### How much does it cost and what fees or limitations are included? Vaula CRM starts at €29 per user per month on the Monthly plan and €300 per user per year on the Annually plan. Both include a personalized subdomain, all functionalities, email and chat support, and no commitment. A free trial is available, and the annual plan adds free data migration. Getting Started and Support ### What training and onboarding options does Vaula CRM offer? Vaula CRM provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference for features and steps, and videos provide visual, self-paced learning materials for teams getting started. Getting Started and Support ### What customer support options does Vaula CRM offer? Vaula CRM provides email/help desk support and chat support. No reviewer feedback about support quality is available in the catalog data, so no conclusions can be drawn about response times, helpfulness, or common support frustrations. ## Features AI summary Based on 1,643 CRM reviews Capterra data shows that buyers of small business CRM rank the following features as their top priorities: - **Contact Management** (**51%** of reviewers rated this feature as critical) - **Sales Pipeline Management** (**49%**) - **Lead Management** (**45%**) Vaula CRM supports all three features that reviewers rate most highly: **Contact Management**, **Sales Pipeline Management**, and **Lead Management**. Together, these capabilities give teams a clear view of customer relationships, help sales staff track deals through each stage, and make it easier to capture and follow up with new prospects, allowing teams to manage sales activity more efficiently and close opportunities with better consistency. Calendar/Reminder System Notifications/alerts for upcoming events or tasks Contact Management Manage, organize, and store contact information For Small Businesses Designed for small businesses Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Vaula CRM 9 features ### All Features - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Contact Management: Manage, organize, and store contact information - For Small Businesses: Designed for small businesses - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Pipeline Management: Pipeline view and tracking lead status - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10037140/Vaula-CRM/pricing/) Monthly €29.00 Per User,Per Month It includes: - Access to all functionalities of Vaula CRM - A personalized subdomain (e.g., company.vaulacrm.fi) - Email and chat support - No commitment required; users can cancel anytime Annually €300.00 Per User,Per Year It includes: - Access to all functionalities of Vaula CRM - A personalized subdomain (e.g., company.vaulacrm.fi) - Email and chat support - No commitment required; users can cancel anytime - Free data migration - Easier budgeting and scaling Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.