# UseLatch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about UseLatch Software - reviews, pricing plans, popular comparisons to other Property Management products and more.

Source: https://www.capterra.com/p/10037141/UseLatch

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# 

 UseLatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

UseLatch

## What is UseLatch?

UseLatch is an AI-powered property management software designed to automate operational tasks. The platform features Matt, an AI assistant that autonomously handles rent collection, bank feed reconciliation, expense tracking, and maintenance management. Matt diagnoses maintenance issues, requests photos from tenants, and assigns contractors for approval. The software includes lease management, compliance tracking, document storage, and inventory tools to help manage critical property tasks. Tenant communication capabilities allow Matt to respond to inquiries around the clock, send reminders, and provide instant updates. The automation-focused platform streamlines administrative workflows and supports rent collection processes. UseLatch provides financial reporting, compliance alerts for gas safety certificates and energy performance certificates, and centralized document storage. The system integrates with banking platforms for automatic transaction matching and ledger updates.

## What is UseLatch used for?

[Property Management](https://www.capterra.com/rental-property-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£20

Flat Rate, Per Month

Free trial  
available

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Do you work for UseLatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://uselatch.co.uk&name=UseLatch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### UseLatch

0.0

VS.

[4.8 (1,524)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

£20

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (1,524)

Value For Money

0.0 (0)

Value For Money

4.6 (1,456)

Customer Service

0.0 (0)

Customer Service

4.7 (1,497)

## UseLatch alternatives

[4.8 (703)](https://www.capterra.com/p/211768/DoorLoop/reviews/)

Starting price

$69.00

Per User, Per Month

[4.6 (601)](https://www.capterra.com/p/135182/ResMan/reviews/)

Starting price

Contact vendor for pricing

[4.5 (2,205)](https://www.capterra.com/p/47428/Buildium-Property-Management-Software/reviews/)

Starting price

$62.00

Per User, Per Month

[4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activity Tracking

Track and document all activities across devices, networks, and other systems

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Billing & Invoicing

Create, manage, and send invoices or bills to customers

Channel Management

Manage various distribution channels, build relations with channel partners, and track their performance

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

UseLatch 36 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create, manage, and send invoices or bills to customers

Manage various distribution channels, build relations with channel partners, and track their performance

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Monitor and record expenses such as purchases or charges incurred

Plan, manage, and track the financial activities of an individual or organization

Specialized for organizations who focus on residential projects

Use AI to generate content in the form of text, images, videos, etc.

Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments

Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)

Manage, maintain and track the performance of assets and equipment

Access the system via a mobile application

Manage and support multiple locations

Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room

Accept and process online payment transactions

Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties

Centralized database to track details of properties (including lease, tenant, and owner information)

Timed notification for any upcoming task, deadline, appointment, or activity

Collect payments from tenants via online or offline mode, create recurring schedules and send reminders

Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Create, manage and track all task activities and progression

Implementation of various strategies to manage tax obligations via planning and maintaining compliance

Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff

Evaluate the criminal, financial, and employment history of tenants

Handle activities like room booking, rent processing, lease agreement management, and client communication

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

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We can help you find the software with the features you need.

## Pricing

Free Trial

Free Version

Pro

£20.00

Flat Rate,Per Month

It includes:

-   Access To Advanced AI Agent "Matt"
-   8 Leases Included (+£1 Per Extra Lease, Up To 1,000 Leases)
-   1,000 Documents
-   Unlimited Rent Reminders
-   Priority Support
-   Advanced AI Rent Reconciliation
-   100+ Standard Reports Per Month
-   Up To 2 Users Per Account
-   100 Document Analysis Credits Per Month
-   10 Archived Properties
-   Property Valuation

Enterprise

£40.00

Flat Rate,Per Month

It includes:

-   Custom & Dynamic AI Reports
-   500+ Reports Per Month
-   AI Compliance Document Maker
-   Unlimited Documents
-   Up To 11 Users Per Organisation
-   500 Document Analysis Credits Per Month
-   Unlimited Archived Properties

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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