--- title: "Fitz HR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fitz HR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/10037156/Fitz-HR/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Fitz HR Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fitz HR ## What is Fitz HR? Fitz HR is award-aware AI HR software for Australian small business — your award, not generic HR. Every answer is grounded in the modern award that governs your team, across seven awards: Hospitality (MA000009), Restaurant (MA000119), General Retail (MA000004), Manufacturing (MA000010), SCHADS (MA000100), Health Professionals (MA000027) and Children's Services (MA000120) — verified against the Fair Work Ombudsman Pay Guides and updated each Annual Wage Review. Ask any HR question in plain English and get instant guidance grounded in your award and the Fair Work Act 2009 — penalty rates, underperformance, no-shows, dismissal risk. Generate compliant documents — contracts, warnings, PIPs — aligned to the correct classifications, rates and clauses. Includes an Award Rate Calculator, Contract Builder, 24/7 crisis support, and expert review by qualified HR consultants. Built for shift-based, award-heavy businesses without in-house HR. Free to start — no card required. ## What is Fitz HR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[AI Agents for HR](https://www.capterra.com/ai-agents-for-hr-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$29 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fitz HR?[Manage this product listing](https://www.g2.com/products/fitz-hr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fitz HR 5.0 (1) VS. [4.3 (1,982)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price A$29 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.3 (1,981) Value For Money 5.0 (1) Value For Money 4.2 (1,634) Customer Service 5.0 (1) Customer Service 4.1 (1,709) ## Fitz HR alternatives [4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,400)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about Fitz HR Overview ### What company size and specific industries is Fitz HR built for? Fitz HR is designed for Australian small businesses with 1 to 50 employees in award-covered, shift-based industries. It serves pubs, hotels, restaurants, cafes, retail stores, manufacturers, NDIS and community services providers, and health practices that need HR support suited to hourly and rotating workforces. Features and Usability ### What are the key features of Fitz HR? Fitz HR offers HR management features including employee database, employee management, onboarding, offboarding, and payroll management. It also includes compliance management, approval process control, time off management, sick leave tracking, and performance management, plus reporting/analytics, customizable reports, workflow automation, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Fitz HR starts at A$29 per month on the Starter Plan, with a free version available. Pro costs A$49 per month and Business costs A$99 per month. All plans include yearly-billing savings of 20%+, crisis support discounts, unlimited AI chat, unlimited HR tools, and document credits. Getting Started and Support ### What training and onboarding options does Fitz HR offer? Fitz HR provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos provide visual walkthroughs that users can review at their own pace. Getting Started and Support ### What customer support options does Fitz HR offer? Fitz HR provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. No reviewer feedback about support quality is available in the catalog data, so response times, helpfulness, and common frustrations are not described. ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) Fitz HR supports all three of the features reviewers consider most important: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage pay accurately, handle core HR processes in one place, and maintain organized employee records, allowing teams to work more efficiently and make better staffing and compliance decisions. Customizable Reports 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Onboarding 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Performance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Organize and manage the accomplishments and development of employees or performance of applications or systems API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Fitz HR 29 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Escalation Management: Define a process for transferring calls/tickets to management - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - HR Automation: Autonomously perform or assist with HR tasks across the employee lifecycle - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HR System Integration: Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software - Mobile App: Access the system via a mobile application - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Proactive Tasking: Provide proactive or multi-step task support, not only reactive conversational responses - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sick Leave Tracking: Track and manage sick leave time - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Free Version [View pricing plan details](https://www.capterra.com/p/10037156/Fitz-HR/pricing/) Starter Plan A$29.00 Flat Rate,Per Month It includes: - Unlimited AI chat - Access to all HR templates - 96 document credits per year - Unlimited HR Tools Pro Plan A$49.00 Flat Rate,Per Month It includes: - Unlimited AI chat - Access to all HR templates - 240 document credits per year - Unlimited HR Tools Business Plan A$99.00 Flat Rate,Per Month It includes: - Unlimited AI chat - Access to all HR templates - 600 document credits per year - Unlimited HR Tools Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating Counts reflect reviews available in this feed. 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner director Used the software for: Less than 1 year ### "HR questions, quick, cost effective responses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2026 Great, just new to the site, love all the free questions I can ask without cost, and the reassurance that our pay rates with overtime/penalty rates are correct. The easy upfront cost to get the documentation correct for our business has been invaluable. Always quick to reply. Pros Easy, no fuss and quick. instant answer in seconds. All specific to our Motel award, Hospitality and aligned with Fair Work, we produced a document for our management of staff performance. Having it checked reassured me that all the HR requirements were met. As the HR person in our business of 30 yrs the requirements are changing so fast. So far, this site has given me answers I was paying hundreds of dollars for previously. The document builder is fabulous. Cons Just started using this site, as yet no issues. With a staff of 20, I'm sure we will test it. Hope to see other awards to meet our other business ventures. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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