# FeedMetrics Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FeedMetrics Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/10037177/FeedMetrics --- # FeedMetrics Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) FeedMetrics ## What is FeedMetrics? Cloud-based feedback management software that collects and analyzes customer and employee feedback through surveys, campaigns, and complaint tracking. The platform automatically detects sentiment, identifies recurring themes, and surfaces risk signals from both structured and unstructured feedback. Teams can prioritize critical issues based on AI-driven insights, allowing them to address problems before they lead to churn or attrition. The software includes workflow automation that routes tasks according to priority and assigns ownership for timely resolution. FeedMetrics centralizes feedback across multiple touchpoints, helping organizations identify friction points and patterns of disengagement. The platform provides analytics that transform feedback into actionable signals, enabling teams to focus on issues that impact retention and experience quality. ## What is FeedMetrics used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/)[360 Degree Feedback](https://www.capterra.com/360-degree-feedback-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Usage Based, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeedMetrics?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://feedmetrics.ai&name=FeedMetrics) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FeedMetrics 0.0 VS. [4.7 (2,782)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $99 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (1,552) Value For Money 0.0 (0) Value For Money 4.5 (1,214) Customer Service 0.0 (0) Customer Service 4.5 (1,146) ## FeedMetrics alternatives [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month [4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Starting price Contact vendor for pricing [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting price Contact vendor for pricing [4.7 (730)](https://www.capterra.com/p/127957/SoGoSurvey/reviews/) Starting price Contact vendor for pricing ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Anonymous Feedback Allow reviewers to provide anonymous feedback to encourage honest conversations API Application programming interface that allows for integration with other systems/databases Customer Segmentation Process of dividing customers into groups based on common characteristics Customizable Forms Customize contracts and forms to collect specific information FeedMetrics 32 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Allow reviewers to provide anonymous feedback to encourage honest conversations Application programming interface that allows for integration with other systems/databases Process of dividing customers into groups based on common characteristics Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Assemble applications and processes by dragging over and arranging pre-built components Create and send email blasts/campaigns Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Identify, track, and respond to negative feedback Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Limit the number of participants with certain characteristics you want to complete the survey Online portal through which end users can access the system, manage tasks, or obtain information Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Essentials $99.00 Usage Based,Per Month Growth $199.00 Usage Based,Per Month Pro $399.00 Usage Based,Per Month ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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