--- title: "hej! Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about hej! Software - reviews, pricing plans, popular comparisons to other AI Agents for Customer Support products and more." source_url: "https://www.capterra.com/p/10037205/hej/" page_type: "product" language: "en" --- # hej! Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) hej! ## What is hej!? AI-powered chat widget that answers visitor questions instantly. Users can paste their URL, and hej! crawls and indexes every page to build a knowledge base. The widget uses semantic vector search to understand what visitors mean. It auto-detects visitor language, adapts greetings based on the page they're viewing, and detects sentiment in real time. Key features include voice input, full chat log search and analytics, brand customization (colors, placement, messages), and multi-language support out of the box. hej! works with any platform such as WordPress, Shopify, Webflow, Squarespace, React, or plain HTML. ## What is hej! used for? [AI Agents for Customer Support](https://www.capterra.com/ai-agents-for-customer-support-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €29 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for hej!?[Manage this product listing](https://www.g2.com/products/hej/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### hej! 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €29 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (20) Value For Money 0.0 (0) Value For Money 4.6 (19) Customer Service 0.0 (0) Customer Service 4.7 (20) ## hej! alternatives [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Intelswift](https://www.capterra.com/p/10026383/Intelswift/) [4.8 (20)](https://www.capterra.com/p/10026383/Intelswift/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10026383/Intelswift/) Highest Rated [aidevelopia](https://www.capterra.com/p/10057584/aidevelopia/) [5.0 (3)](https://www.capterra.com/p/10057584/aidevelopia/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10057584/aidevelopia/) [bKlug](https://www.capterra.com/p/10049349/bKlug/) [5.0 (1)](https://www.capterra.com/p/10049349/bKlug/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10049349/bKlug/) ## FAQs about hej! Overview ### What company size and specific industries is hej! built for? hej! is designed for small to large businesses across e-commerce, SaaS, real estate, healthcare, law firms, travel, fitness, restaurants, education, insurance, automotive, recruitment, events, venues, and financial services. It suits organizations in service and sales-driven sectors that need a solution adaptable to a wide range of industries. Features and Usability ### What are the key features of hej!? hej! offers AI Copilot, chatbot, live chat, and automated responses for customer communication. It also includes intent recognition, language detection, natural language processing, and sentiment analysis for message handling, plus lead capture, lead qualification, proactive chat, workflow automation, and customizable branding. Pricing ### How much does it cost and what fees or limitations are included? hej! starts at €29 per month for the Starter Plan, the only plan currently available for immediate purchase. A free version and free trial are available. The Growth Plan costs €99 per month and the Business Plan costs €259 per month, both currently on a waitlist. Getting Started and Support ### What training and onboarding options does hej! offer? hej! provides documentation to help teams get started. Documentation offers written reference material for reviewing setup steps, checking feature details, and finding guidance as needed during initial use and ongoing reference. Getting Started and Support ### What customer support options does hej! offer? hej! provides email/help desk support and a knowledge base. These channels give users direct contact for questions and self-service articles for common issues. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,278 AI Agents for Customer Support reviews Capterra reviewers point to the following as the top priorities when choosing chatbot software: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) hej! supports all three features that reviewers rate as most important: **Automated Responses**, **Language Detection**, and **Natural Language Processing**. Together, these capabilities help businesses respond faster, understand and route multilingual conversations more accurately, and make customer interactions feel more relevant and natural, allowing teams to improve service quality while handling requests more efficiently. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Analytics Tools for the systematic analysis of various types of data or statistics Augmented Analytics Analyze data and automatically generate insights using AI/ML technologies Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods hej! 27 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Analytics: Tools for the systematic analysis of various types of data or statistics - Augmented Analytics: Analyze data and automatically generate insights using AI/ML technologies - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Intent Recognition: Helps understand a user's intentions/actions - Language Detection: Identify different languages - Lead Capture: Automatically identify and save contact information of potential customers - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Query Suggestions: See options for potential search queries within the system - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10037205/hej/pricing/) Starter Plan €29.00 Flat Rate,Per Month It includes: - AI chat widget - Knowledge base created from your website - Monthly recrawl of your website content - Conversation logs - Widget customization - Prompt suggestions Growth Plan €99.00 Flat Rate,Per Month It includes: - Everything in the Starter Plan - Voice support - Tool calling - Pre-built tools library - Multiple data sources Business Plan €259.00 Flat Rate,Per Month It includes: - Everything in the Growth Plan - Full whitelabeling - Priority support - Advanced analytics - Advanced crawling Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.