# Keel Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Keel Software - reviews, pricing plans, popular comparisons to other Order Management products and more.

Source: https://www.capterra.com/p/10037223/Keel/reviews

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# 

 Keel Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Keel

## What is Keel?

Keel is a cloud-based software tailored for operations teams that offers customisable data models, allowing businesses to define orders, tasks, and approvals to meet specific needs. The platform consolidates key operational functions such as inventory management, procurement, order fulfilment, and production planning. Keel allows organisations to launch tailored systems and modify workflows in real-time. Features such as version control, built-in testing, and strongly typed APIs support agile operations management.

## What is Keel used for?

[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Order Management](https://www.capterra.com/order-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Keel

0.0

VS.

[4.2 (2,043)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (1,116)

Value For Money

0.0 (0)

Value For Money

3.9 (878)

Customer Service

0.0 (0)

Customer Service

3.8 (1,046)

## Keel alternatives

[4.2 (1,308)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (957)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (172)](https://www.capterra.com/p/161813/Order-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (6,046)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Keel

Overview

### What company size and specific industries is Keel built for?

Keel is designed for operations managers, engineers, warehouse managers, procurement specialists, production planners, and developers at companies that need support for operations, warehousing, procurement, and production planning. The description does not specify a particular company size or industry, so it appears suited to organizations with these operational roles.

Features and Usability

### What are the key features of Keel?

Keel includes order management, order processing, and order fulfillment, along with inventory management, warehouse management, and purchase order management. It also offers shipping management, order tracking, returns management, reporting/analytics, workflow management, and third-party integrations for multi-channel and eCommerce operations.

Integrations

### Which third-party tools and platforms does Keel integrate with?

Keel connects natively to over 40 integrations, including Airtable, Asana, BambooHR, ClickUp, Docusign, Google Drive, Google Workspace, HubSpot CRM, Jira, Microsoft 365, Microsoft Teams, Dropbox Paper, Dropbox Sign, Dynamics 365, and Intercom. It also supports analytics and payments tools such as Google Analytics 360, Looker, Metabase, and GoCardless.

Getting Started and Support

### What training and onboarding options does Keel offer?

Keel provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation offers written reference material and videos provide visual walkthroughs for self-paced learning and review.

Getting Started and Support

### What customer support options does Keel offer?

Keel provides Email/Help Desk, a Knowledge Base, 24/7 Live Rep, and Chat. No reviewer feedback about support quality is available here, so customer experience details such as response speed, helpfulness, or common issues cannot be described from the provided data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Assignment Management

Assign issues and tasks based on availability or required skills

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Keel 53 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Assign issues and tasks based on availability or required skills

Manage customer orders that cannot be filled immediately due to out-of-stock items

Scan barcodes to ensure accurate pricing and label tracking

Software's ability to perform similar action on multiple similar files simultaneously

Create, manage, and send invoices or bills to customers

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Create and manage digital catalog of products/services with their details, specifications, and price

Private online space that lets businesses securely share documents and provide information access to clients

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Import and export data to and from software applications

Manage order deliveries until they are received by the customers

Track products that are for sale at a reduced price or part of coupon promotions

Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products

Enable the process of exchanging one item for another

Intended to be used by online stores

Form predictions based on past and present data/trends

Track and manage inventory levels to maintain proper supply

Process of printing custom labels through various methods.

Access software remotely via mobile devices

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Manage and handle various international currencies

Manage and support multiple locations

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Send / receive, process, and execute orders

Set up routing rules that connect sales channels with warehouses to minimize order processing time

Track orders throughout the fulfillment process

Assess and optimize pricing markdowns, special offers, or other promos

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Receive system updates as soon as any changes are made

Managing orders that a customer purchases repeatedly and regularly

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Search and filter data across systems to locate required information by entering keywords or certain criteria

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Manage special order requested by a customer

Manage all supplier data and operations

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage and track operations and inventory within warehouses

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

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## Pricing

### Starting price

Free trial not available

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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