--- title: "Donna CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Donna CRM Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10037247/Donna-CRM/" page_type: "product" language: "en" --- # Donna CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Donna CRM ## What is Donna CRM? DonnaCRM was built to solve a simple problem: freelancers and consultants already live inside Gmail, but Gmail itself has no memory of deals, follow-ups, or relationship status. Instead of forcing users into heavy CRMs, DonnaCRM brings CRM functionality directly into Gmail. You can track deals, manage pipelines, and stay organized without leaving your inbox. The goal is to make CRM effortless - no context switching, no manual logging, and no workflow disruption. ## What is Donna CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Donna CRM?[Manage this product listing](https://www.g2.com/products/donna-crm/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Donna CRM 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $10 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Donna CRM alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Donna CRM Overview ### What company size and specific industries is Donna CRM built for? Donna CRM is designed for founders, freelancers, agencies, recruiters, and consultants, making it a fit for solo professionals, small businesses, and service-based teams. It is built for organizations that manage client relationships, sales, and recruitment workflows across consulting, agency, and staffing-related work. Features and Usability ### What are the key features of Donna CRM? Donna CRM offers contact management, lead management, sales pipeline management, and task management for tracking deals and follow-up work. It also includes calendar management, reminders, and interaction tracking, plus email management, email templates, email marketing, campaign management, and an AI Copilot for assisted CRM actions. Integrations ### Which third-party tools and platforms does Donna CRM integrate with? Donna CRM integrates with Gmail. This native connection supports email-linked CRM workflows and keeps communication tied to contact records within the platform. Getting Started and Support ### What training and onboarding options does Donna CRM offer? Donna CRM provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and direct instruction, documentation offers written reference material, and videos provide self-paced walkthroughs for users learning the system. Getting Started and Support ### What customer support options does Donna CRM offer? Donna CRM provides email/help desk support, a FAQ/forum, and a knowledge base. These channels give users written help for setup questions, troubleshooting, and common account tasks. No reviewer feedback is available to describe response times or support quality. ## Features AI summary Based on 14,838 CRM reviews According to Capterra reviewers, these are the CRM features buyers prioritize most when evaluating a solution: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Donna CRM includes other functionality that reviewers also consider important, particularly **Contact Management** (**44%**). This feature gives teams a central place to organize customer details, keep communication records up to date, and manage ongoing relationships more efficiently, helping businesses maintain clearer visibility into their contacts and day-to-day sales activity. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Calendar Management Track and manage schedules and meetings via an integrated calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Contact Management Manage, organize, and store contact information Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Email Management Manage, store and organize emails within the system or via third-party apps Donna CRM 13 features ### All Features - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Sales Pipeline Management: Pipeline view and tracking lead status - Task Management: Create, manage and track all task activities and progression --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Pro plan $10.00 Per User,Per Month ## Integrations [ Gmail](https://www.capterra.com/p/202338/Gmail/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.