# Bench Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Bench Software - reviews, pricing plans, popular comparisons to other Computer Repair Shop products and more. Source: https://www.capterra.com/p/10037264/Bench --- # Bench Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Bench ## What is Bench? Bench is a repair shop management software that streamlines intake, tracking, invoicing, and payments into one platform. Customers can submit repair requests with photos and track status via a self-service portal. Automated tracking notifies customers when items are ready for pickup. Shops can send invoices via SMS with payment links, allowing customers to pay from mobile devices before collecting items. A customer portal provides status updates, reducing shop phone calls. Features include an online store for refurbished inventory, automated Google review prompts after repairs, and analytics dashboards tracking revenue, repair volume, and technician performance. Bench also supports mail-in repairs and processes contactless payments through integrated systems. ## What is Bench used for? [Computer Repair Shop](https://www.capterra.com/computer-repair-shop-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Bench?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://toolbench.shop&name=Bench) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Bench 0.0 VS. [4.7 (35)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting Price $99 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (244) Value For Money 0.0 (0) Value For Money 4.3 (211) Customer Service 0.0 (0) Customer Service 4.5 (241) ## Bench alternatives [RepairDesk](https://www.capterra.com/p/146659/RepairDesk/) [4.7 (244)](https://www.capterra.com/p/146659/RepairDesk/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [BytePhase](https://www.capterra.com/p/216610/BytePhase/) [4.9 (15)](https://www.capterra.com/p/216610/BytePhase/#reviews) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [RepairCMS Ultimate](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/) [5.0 (6)](https://www.capterra.com/p/10025093/RepairCMS-Ultimate/#reviews) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [RepairDash](https://www.capterra.com/p/10041987/RepairDash/) [5.0 (2)](https://www.capterra.com/p/10041987/RepairDash/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about Bench Overview ### What company size and specific industries is Bench built for? Bench is designed for small to mid-sized repair businesses, including power tool repair shops, outdoor equipment repair shops, electronics repair shops, small appliance repair shops, specialty repair shops, and commercial repair shops. It fits companies focused on repairing equipment and appliances across these service sectors. Features and Usability ### What are the key features of Bench? Bench offers job management, repair tickets, and repair tracking for service workflows, plus task management and status tracking for day-to-day coordination. It also includes billing and invoicing, electronic payments, CRM, contact management, reporting and analytics, inventory management, and barcode/label management. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Bench starts at $99 per month for the Starter plan for up to 3 team members. The Professional plan costs $149 per month for up to 10 team members, and Enterprise is $249 per month for unlimited team members. A free trial is available, with no other fees listed. Integrations ### Which third-party tools and platforms does Bench integrate with? Bench integrates with Google My Business Review Manager, Square Virtual Terminal, Stripe, and Twilio. These catalog integrations cover review management, payments, and messaging, giving Bench connections to key business tools without requiring a large third-party app list. Getting Started and Support ### What training and onboarding options does Bench offer? Bench provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for setup and feature checks, and videos provide self-paced walkthroughs for learning key tasks. Getting Started and Support ### What customer support options does Bench offer? Bench provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available here, so user experience details such as response speed, helpfulness, or common frustrations cannot be verified from the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Barcode/Label Management Print and scan barcode or labels Billing & Invoicing Create, manage, and send invoices or bills to customers Client Portal Private online space that lets businesses securely share documents and provide information access to clients Contact Management Manage, organize, and store contact information CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Bench 28 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Print and scan barcode or labels Create, manage, and send invoices or bills to customers Private online space that lets businesses securely share documents and provide information access to clients Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Import and export data to and from software applications Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Information, data and reports that are being tracked over time Activities related to the initial admission of a charge into the organization's care Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Notifications via mobile devices Manage and support multiple locations Accept and process customer payments for products or services using hardware and software Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Upload, track, and submit receipts in a central database Organize repair tickets, track progress, severity, and repair history Allows service businesses to track ongoing repairs View and track pertinent metrics to find patterns and gain insights from data Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter $99.00 Flat Rate,Per Month It includes: - Dedicated bookkeeping experts. - Accurate monthly books and year-end tax-ready financial packages. - P&L, balance sheet, and 1099 reporting. - Pre-scheduled communication touchpoints with the bookkeeping team. Professional $149.00 Flat Rate,Per Month It includes: - Unlimited communication with the bookkeeping team. Enterprise $249.00 Flat Rate,Per Month It includes: - Dedicated team of licensed tax professionals to file income tax returns on time. - Annual income tax filing for businesses (partnerships, S corps, C corps). - Annual income tax filing for individuals (sole proprietors, contractors). ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.