--- title: "NimoChat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about NimoChat Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10037272/NimoChat/" page_type: "product" language: "en" --- # NimoChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) NimoChat ## What is NimoChat? NimoChat is a WhatsApp management platform designed to streamline customer communication. Unlike the standard WhatsApp Business app, it allows multiple agents to manage conversations from a single WhatsApp number. Messages are organized through queue systems and departmental routing. The built-in CRM tracks customer interactions and conversation history. Automation tools include chatbots, custom tags, scheduled messages, and quick replies to handle routine queries and organize workflows. NimoChat integrates with the official WhatsApp Business API for secure, compliant communication. As a web-based platform, it eliminates the need for personal devices. Features include conversation transfers between agents, internal team chat, customizable business hours, customer satisfaction ratings, and visual Kanban boards for tracking conversation status. ## What is NimoChat used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$149.9 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NimoChat?[Manage this product listing](https://www.g2.com/products/nimochat/claim_requests/new?auto=true) ## NimoChat Overview Updated September 2026 AI summary NimoChat provides small businesses with chatbot capabilities, using AI and natural language processing to automate customer support and deliver automated responses. The platform includes features such as live chat, proactive engagement, chat history transcripts, and workflow automation. NimoChat is accessible via cloud, web, and multiple operating systems, allowing flexible deployment to suit diverse business environments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NimoChat 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price R$149.9 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,769) Value For Money 0.0 (0) Value For Money 4.6 (1,519) Customer Service 0.0 (0) Customer Service 4.7 (1,538) ## NimoChat alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1,727)](https://www.capterra.com/p/62194/LiveChat/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/62194/LiveChat/) [Freshchat](https://www.capterra.com/p/158117/Freshchat/) [4.2 (164)](https://www.capterra.com/p/158117/Freshchat/reviews/) Starting price $1799.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158117/Freshchat/) ## FAQs about NimoChat Overview ### What company size and specific industries is NimoChat built for? NimoChat is designed for customer service, sales, and support teams across small businesses, mid-market companies, and larger organizations, with particular fit for healthcare providers, hospitality businesses, accounting firms, and travel agencies. Features and Usability ### What are the key features of NimoChat? NimoChat offers live chat, chatbot, and customer support features for handling conversations, plus automated responses and proactive chat for initiating and routing interactions. It also includes transcripts and chat history, workflow automation, integrations, and AI/machine learning with natural language processing for message understanding and response handling. Pricing ### How much does it cost and what fees or limitations are included? NimoChat starts at R$149.9 per month for the Nimo Pro plan, with a minimum of 4 users and a free trial available. Nimo Pro+ costs R$249.9 per month, requires at least 5 users, and adds integrations and advanced features. Optional add-ons include an extra WhatsApp number for R$50.00 and an extra attendant for R$35.00. Getting Started and Support ### What training and onboarding options does NimoChat offer? NimoChat provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup with direct instruction, documentation offers written reference for setup and feature review, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does NimoChat offer? NimoChat provides email/help desk, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be verified from the catalog data. ## Features AI summary Based on 1,278 Chatbot reviews Capterra data shows that buyers of chatbot software rank the following features as their top priorities: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) NimoChat supports **Automated Responses** and **Natural Language Processing**, giving teams a way to respond faster and understand user intent more accurately during conversations. However, it does not include **Language Detection**. Instead, it offers other features that reviewers also rate highly, including **Live Chat** (**48%**), **Customer Support** (**46%**), and **AI/Machine Learning** (**42%**). These features help businesses manage real-time conversations, improve service quality, and deliver more relevant interactions, allowing teams to handle customer questions more efficiently. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Integrations Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) Live Chat Ability to chat online in real time NimoChat 10 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Customer Support: Provide online support for your customers through live chat or help desk functionality - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Live Chat: Ability to chat online in real time - Natural Language Processing: Process and analyze human language in text or audio form - Proactive Chat: Copy on the page or chat window encouraging the user to engage with the chat option - Transcripts/Chat History: View messages sent by both parties during the chat conversation - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10037272/NimoChat/pricing/) Nimo Pro R$149.90 Flat Rate,Per Month It includes: - Multiatendente (multiple attendants) - ChatBot (automatic messages) - Etiquetas (tags) - Filas de Atendimento (queues) - Group conversations - Message scheduling - Conversation transfer - Custom fields - Internal chat - Service hours configuration - Service evaluation - Kanban (CRM) - 1 WhatsApp number per plan Nimo Pro+ R$249.90 Flat Rate,Per Month It includes: - Official Meta API or non-official API - Advanced reports - Campaign sending - Advanced ChatBot - WhatsApp groups - Greater stability - Advanced FollowUp - 1 WhatsApp number per plan Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.