# NimoChat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about NimoChat Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10037272/NimoChat --- # NimoChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) NimoChat ## What is NimoChat? NimoChat is a WhatsApp management platform designed to streamline customer communication. Unlike the standard WhatsApp Business app, it allows multiple agents to manage conversations from a single WhatsApp number. Messages are organized through queue systems and departmental routing. The built-in CRM tracks customer interactions and conversation history. Automation tools include chatbots, custom tags, scheduled messages, and quick replies to handle routine queries and organize workflows. NimoChat integrates with the official WhatsApp Business API for secure, compliant communication. As a web-based platform, it eliminates the need for personal devices. Features include conversation transfers between agents, internal team chat, customizable business hours, customer satisfaction ratings, and visual Kanban boards for tracking conversation status. ## What is NimoChat used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price R$149.9 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for NimoChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.nimochat.com.br&name=NimoChat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### NimoChat 0.0 VS. [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price R$149.9 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (30) Value For Money 0.0 (0) Value For Money 4.4 (29) Customer Service 0.0 (0) Customer Service 4.7 (30) ## NimoChat alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (18)](https://www.capterra.com/p/10031266/Fin/#reviews) Starting price $0.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about NimoChat Overview ### What company size and specific industries is NimoChat built for? NimoChat is designed for small to mid-sized organizations with customer-facing teams, especially customer service, sales, and support departments. It also fits healthcare providers, hospitality businesses, accounting firms, and travel agencies that need a chat tool for handling client communication and service requests. Features and Usability ### What are the key features of NimoChat? NimoChat offers live chat, chatbot, and customer support features, along with automated responses and proactive chat for handling incoming conversations. It also includes AI/Machine Learning and Natural Language Processing for message interpretation, plus transcripts/chat history and workflow automation for conversation records and follow-up actions. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? NimoChat starts at R$149.9 per month for the Nimo Pro plan, which requires a minimum of 4 users. Nimo Pro+ costs R$249.9 per month with a 5-user minimum. Both plans include 1 WhatsApp number, with optional add-ons for an extra number at R$50 and an additional attendant at R$35. Getting Started and Support ### What training and onboarding options does NimoChat offer? NimoChat provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation gives written reference material for ongoing use, and videos offer self-paced walkthroughs for learning product features and common steps. Getting Started and Support ### What customer support options does NimoChat offer? NimoChat provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Support quality feedback is not available here, so no claims can be made about response speed, helpfulness, or common frustrations. The listed channels indicate several direct ways for users to contact support. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Customer Support Provide online support for your customers through live chat or help desk functionality Live Chat Ability to chat online in real time Natural Language Processing Process and analyze human language in text or audio form NimoChat 9 features Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Provide online support for your customers through live chat or help desk functionality Ability to chat online in real time Process and analyze human language in text or audio form Copy on the page or chat window encouraging the user to engage with the chat option View messages sent by both parties during the chat conversation Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Nimo Pro R$149.90 Flat Rate,Per Month It includes: - Multiatendente (multiple attendants) - ChatBot (automatic messages) - Etiquetas (tags) - Filas de Atendimento (queues) - Group conversations - Message scheduling - Conversation transfer - Custom fields - Internal chat - Service hours configuration - Service evaluation - Kanban (CRM) - 1 WhatsApp number per plan Nimo Pro+ R$249.90 Flat Rate,Per Month It includes: - Official Meta API or non-official API - Advanced reports - Campaign sending - Advanced ChatBot - WhatsApp groups - Greater stability - Advanced FollowUp - 1 WhatsApp number per plan Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.