--- title: "CredTrustIndex Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CredTrustIndex Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10037290/CredTrustIndex/" page_type: "product" language: "en" --- # CredTrustIndex Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) CredTrustIndex ## What is CredTrustIndex? CredTrustIndex is a reputation management tool that automates online review collection for businesses. It sends smart review requests via email or SMS, guiding satisfied customers to platforms like Google and Yelp. AI sentiment analysis identifies unhappy customers, allowing businesses to address issues privately and prevent negative reviews online. The software features a centralized dashboard for managing feedback from various platforms, with real-time notifications for new reviews. It also allows businesses to share top reviews on social media automatically. Multi-location management is supported, enabling oversight of unlimited locations and team members with role-based access. CredTrustIndex integrates with major review platforms and offers customizable widgets for websites. It includes analytics to track rating improvements and customer satisfaction trends. Setup is quick, taking under five minutes, and a free trial is available. ## What is CredTrustIndex used for? [Reputation Management](https://www.capterra.com/reputation-management-software/)[Review Management](https://www.capterra.com/review-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CredTrustIndex?[Manage this product listing](https://www.g2.com/products/credtrustindex/claim_requests/new?auto=true) ## CredTrustIndex Overview Updated September 2026 AI summary CredTrustIndex enables businesses of all sizes to monitor, request, and manage online reviews across platforms from a centralized dashboard. Designed for organizations seeking to track sentiment and respond efficiently, it offers features such as real-time notifications, sentiment analysis, and review response tools. The software is accessible via cloud, web, and mobile apps for both Android and iPhone. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CredTrustIndex 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (59) Value For Money 0.0 (0) Value For Money 4.5 (53) Customer Service 0.0 (0) Customer Service 4.6 (53) ## CredTrustIndex alternatives [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) [4.9 (59)](https://www.capterra.com/p/160682/ReputationStacker/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160682/ReputationStacker/) Highest Rated [rater8](https://www.capterra.com/p/177794/rater8/) [5.0 (183)](https://www.capterra.com/p/177794/rater8/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177794/rater8/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) ## FAQs about CredTrustIndex Overview ### What company size and specific industries is CredTrustIndex built for? CredTrustIndex is designed for small and growing businesses in restaurants, healthcare, retail, e-commerce, gyms, fitness studios, and professional service firms. It suits companies that need a solution built for these sectors while supporting early-stage and expanding teams across different operational settings. Features and Usability ### What are the key features of CredTrustIndex? CredTrustIndex offers a dashboard, multi-location support, and widgets for displaying review activity. It includes review monitoring, review notifications, and review requests for tracking and collecting feedback. Response management and sentiment analysis support review handling and sentiment-based analysis across locations. Getting Started and Support ### What training and onboarding options does CredTrustIndex offer? CredTrustIndex provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for self-paced learning, and videos provide visual walkthroughs for reviewing features and steps as needed. Getting Started and Support ### What customer support options does CredTrustIndex offer? CredTrustIndex provides email/help desk, phone support, and chat. No reviewer feedback about support is available, so support quality, response times, and common issues cannot be described here. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) CredTrustIndex supports **Review Request** and **Review Monitoring**, giving businesses a way to ask customers for reviews and keep track of new feedback across channels. However, it does not include **Feedback Management**. Its coverage of **Review Request** and **Review Monitoring** helps businesses collect more customer input, stay aware of brand sentiment, and respond faster to reputation trends, allowing teams to maintain a more consistent online presence. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Multi-Location Manage and support multiple locations Response Management Planning and managing of resources and procedures to mitigate the impact of events and incidents Retail Features a common interface for in-store, online, and on-the-go set across all acceptance points Review Monitoring Automatically monitor and receive alerts for any new online reviews Review Notification Notifies a business when a review is left CredTrustIndex 9 features ### All Features - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Multi-Location: Manage and support multiple locations - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Retail: Features a common interface for in-store, online, and on-the-go set across all acceptance points - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- ## Pricing ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.