--- title: "Synthro Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Synthro Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/10037340/Synthro/" page_type: "product" language: "en" --- # Synthro Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Synthro ## What is Synthro? Synthro is a human resources management system designed to support compliance with South African labor regulations. The system includes a leave management module aligned with the basic conditions of employment act, enabling organizations to track and manage employee leave according to statutory requirements. Integration with SimplePay facilitates payroll processing within the platform. The system supports B-BBEE scorecard tracking and SETA reporting functions, which assist with regulatory compliance documentation. An AI-based HR advisor feature provides guidance on human resources matters through the platform. The solution offers customization options and integrates with existing business systems. Synthro HR operates on a subscription model with a free trial available. ## What is Synthro used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[AI Agents for HR](https://www.capterra.com/ai-agents-for-hr-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ZAR49.99 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Synthro?[Manage this product listing](https://www.g2.com/products/synthro-hr/claim_requests/new?auto=true) ## Synthro Overview Updated September 2026 AI summary Synthro offers a performance management solution for organizations of all sizes, combining core features like 360 degree feedback, goal setting, and competency management with advanced capabilities such as AI Copilot, workflow automation, and customizable reports. Deployed via cloud or desktop, Synthro supports HR teams with ongoing performance tracking, employee development tools, and integration options for broader HR processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Synthro 0.0 VS. [4.9 (4,312)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price ZAR49.99 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (4,312) Value For Money 0.0 (0) Value For Money 4.7 (3,960) Customer Service 0.0 (0) Customer Service 4.7 (4,061) ## Synthro alternatives [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (136)](https://www.capterra.com/p/201794/Workvivo/reviews/) Starting price $20000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.9 (4,881)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,933)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars ## FAQs about Synthro Overview ### What company size and specific industries is Synthro built for? Synthro is designed for businesses in South Africa across professional services, tech, construction, logistics, retail, manufacturing, hospitality, and healthcare. It is best suited to organizations in these sectors that need an HR solution for managing people and related workforce processes. Features and Usability ### What are the key features of Synthro? Synthro offers performance review management, 360 degree feedback, peer appraisals, goal setting and tracking, and ongoing performance tracking. It also includes compensation management, competency management, individual development plans, HR automation, workflow management, reporting and analytics, AI Copilot, AI summarization, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? Synthro starts at ZAR 49.99 per user/month for the Basic plan, which includes BCEA-compliant leave management, employee profiles, document storage, and an employee self-service portal. Premium costs ZAR 199.99 per user/month and adds AI, payroll sync, and compliance automation. Enterprise is custom-quoted. Getting Started and Support ### What training and onboarding options does Synthro offer? Synthro provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided instruction, while documentation and videos offer self-paced reference materials for setup, feature review, and ongoing use. Getting Started and Support ### What customer support options does Synthro offer? Synthro provides Email/Help Desk, a Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support experience is available, so support quality, response times, and helpfulness cannot be described here. ## Features AI summary Based on 3,901 Payroll reviews Capterra data shows that buyers of performance management systems rank the following features as their top priorities: - **Performance Review Management** (**44%** of reviewers rated this feature as critical) - **Employee Management** (**46%**) - **Reporting & Statistics** (**46%**) Synthro supports all three of the features reviewers value most: **Performance Review Management**, **Employee Management**, and **Reporting & Statistics**. Together, these capabilities help businesses manage employee records, run structured review cycles, and track performance data more clearly, allowing teams to make informed decisions and improve workforce development. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI Summarization Uses AI to condense large amounts of text, audio, or video data into a coherent form Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Synthro 43 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Competency Management: Catalog, manage, and develop employee skill sets - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Escalation Management: Define a process for transferring calls/tickets to management - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Automation: Autonomously perform or assist with HR tasks across the employee lifecycle - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HR System Integration: Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Predictive Analytics: Predict future data based on historical data sets - Proactive Tasking: Provide proactive or multi-step task support, not only reactive conversational responses - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10037340/Synthro/pricing/) Basic ZAR49.99 Per User,Per Month It includes: - BCEA-Compliant Leave Management - Performance Reviews & Goals - Employee Document Storage - Basic Compliance Alerts - Mobile App Access - Email Support Premium ZAR199.99 Per User,Per Month It includes: - NALA AI HR Advisor (24/7) - B-BBEE & SETA Automation - Advanced Analytics & Reporting - 360° Performance Reviews - CCMA-Ready Audit Trails - Custom Workflows & Templates - Priority Phone & Chat Support - SimplePay Payroll Integration Enterprise Contact vendor for details It includes: - Your Logo, Colors & Custom Domain - Remove All Synthro Branding - Custom Feature Development - REST API + Generate Your Own API Keys - Single Sign-On (SSO) - Dedicated Account Manager - 4-Hour Support SLA - Performance Reviews & Goals - Priority Phone & Chat Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.