# Synthro Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Synthro Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/10037340/Synthro

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# 

 Synthro Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on July 2, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Synthro

## What is Synthro?

Synthro is a human resources management system designed to support compliance with South African labor regulations. The system includes a leave management module aligned with the basic conditions of employment act, enabling organizations to track and manage employee leave according to statutory requirements. Integration with SimplePay facilitates payroll processing within the platform. The system supports B-BBEE scorecard tracking and SETA reporting functions, which assist with regulatory compliance documentation. An AI-based HR advisor feature provides guidance on human resources matters through the platform. The solution offers customization options and integrates with existing business systems. Synthro HR operates on a subscription model with a free trial available.

## What is Synthro used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[AI Agents for HR](https://www.capterra.com/ai-agents-for-hr-software/)[Human Resources](https://www.capterra.com/human-resource-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

ZAR49.99

Per User, Per Month

Free trial  
not available

Free version not included

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Synthro

0.0

VS.

[4.3 (1,848)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

ZAR49.99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (1,847)

Value For Money

0.0 (0)

Value For Money

4.2 (1,506)

Customer Service

0.0 (0)

Customer Service

4.1 (1,577)

## Synthro alternatives

[4.6 (3,460)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (13,604)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (4,836)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Synthro

Overview

### What company size and specific industries is Synthro built for?

Synthro is designed for businesses in South Africa across professional services, tech, construction, logistics, retail, manufacturing, hospitality, and healthcare. The vendor description does not specify a company size, so the product appears aimed at organizations in these sectors rather than a defined small, mid-market, or enterprise segment.

Features and Usability

### What are the key features of Synthro?

Synthro offers performance management features such as 360 Degree Feedback, performance appraisal, ongoing performance tracking, and review cycle tracking. It also includes goal setting/tracking, competency management, individual development plans, and skills assessment, along with reporting & statistics, customizable reports, workflow automation, and third-party integrations.

Pricing

### How much does it cost and what fees or limitations are included?

Synthro starts at ZAR 69.99 per user per month for the Basic plan, which includes BCEA-compliant leave management, basic compliance alerts, email support, and document storage. The Premium plan costs ZAR 199.99 per user per month. Enterprise pricing is not listed, and a free trial is available.

Getting Started and Support

### What training and onboarding options does Synthro offer?

Synthro provides in person training, live online sessions, and documentation. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation gives teams written reference material for self-paced review and support during implementation.

Getting Started and Support

### What customer support options does Synthro offer?

Synthro provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support is available in the catalog data, so support quality, response times, and helpfulness cannot be assessed here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

360 Degree Feedback

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI Summarization

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Synthro 41 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Uses AI to condense large amounts of text, audio, or video data into a coherent form

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Catalog, manage, and develop employee skill sets

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Store, manage, and track all electronic documents in a centralized location

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Define a process for transferring calls/tickets to management

Use AI to generate content in the form of text, images, videos, etc.

Establish measurable goals and objectives and track their progress over a specific period of time

Autonomously perform or assist with HR tasks across the employee lifecycle

Automates core HR functions such as talent management, employee evaluation and learning management

Integrate with core HR systems such as HRIS, ATS, knowledge bases, and payroll software

Document completed by employee to assist with career and personal development to reach short term and long term goals

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Peer/teammate feedback and review on individual's performance

Evaluation process that provides feedback on an employee's job performance

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, fill out, and send performance reviews to individual employees

Predict future data based on historical data sets

Provide proactive or multi-step task support, not only reactive conversational responses

Receive data and information in real time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Track and interpret metrics on the usage of company resources

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

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## Pricing

Basic

ZAR49.99

Per User,Per Month

It includes:

-   BCEA-Compliant Leave Management
-   Performance Reviews & Goals
-   Employee Document Storage
-   Basic Compliance Alerts
-   Mobile App Access
-   Email Support

Premium

ZAR199.99

Per User,Per Month

It includes:

-   NALA AI HR Advisor (24/7)
-   B-BBEE & SETA Automation
-   Advanced Analytics & Reporting
-   360° Performance Reviews
-   CCMA-Ready Audit Trails
-   Custom Workflows & Templates
-   Priority Phone & Chat Support
-   SimplePay Payroll Integration

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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