# ServeMate Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ServeMate Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more.

Source: https://www.capterra.com/p/10037356/ServeMate

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# 

 ServeMate Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on April 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ServeMate

## What is ServeMate?

ServeMate is point-of-sale software for takeaway businesses, offering tools to manage customer orders and streamline operations. It includes a custom website, mobile app for direct ordering, and a gamified loyalty program to boost repeat business. An AI-powered voice ordering system automates customer calls, capturing phone orders during busy times and minimizing missed calls. ServeMate also features back-office tools like order and shift management, kitchen display integration, and automations to reduce manual tasks. By consolidating multiple functions, ServeMate enables operators to manage orders, customer interactions, and kitchen operations from one platform. It offers flexible month-to-month plans without long-term contracts.

## What is ServeMate used for?

[Online Ordering](https://www.capterra.com/online-ordering-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£67

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for ServeMate?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://servemate.co.uk&name=ServeMate)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ServeMate

0.0

VS.

[4.1 (553)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting Price

£67

Flat Rate, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.2 (643)

Value For Money

0.0 (0)

Value For Money

3.8 (523)

Customer Service

0.0 (0)

Customer Service

3.7 (557)

## ServeMate alternatives

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (643)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[Owner.com](https://www.capterra.com/p/10002488/Owner/)

[4.6 (109)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting price

$499.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10002488/Owner/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,032)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)

[4.9 (108)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203009/SK-Takeaway/)

## FAQs about ServeMate

Overview

### What company size and specific industries is ServeMate built for?

ServeMate is designed for independent takeaways, food franchises, and UK restaurants that need order management and customer loyalty tools. It is best suited to small and midsize food service businesses, especially those focused on takeaway and restaurant operations in the UK.

Features and Usability

### What are the key features of ServeMate?

ServeMate offers restaurant POS, order management, online ordering, and online payments for handling sales and payment processing. It also includes a contact database for customer records, alerts/notifications for status updates, and a loyalty program for repeat customer tracking and rewards.

Integrations

### Which third-party tools and platforms does ServeMate integrate with?

ServeMate integrates with Deliverect for order and menu connectivity. This native integration supports linking ServeMate with a third-party platform used for restaurant operations and delivery workflows.

Getting Started and Support

### What training and onboarding options does ServeMate offer?

ServeMate provides in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual guidance for self-paced review.

Getting Started and Support

### What customer support options does ServeMate offer?

ServeMate offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available for support topics, so user experience details such as response speed or helpfulness are not documented in the available data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

For Restaurants

Serves restaurants

Loyalty Program

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Online Ordering

Tracks and processes online orders

Online Payments

Accept and process online payment transactions

ServeMate 9 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Serves restaurants

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Tracks and processes online orders

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Accept, record, and reconcile financial transactions

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

ServeMate Platform

£67.00

Flat Rate,Per Month

## Integrations

[

Deliverect](https://www.capterra.com/p/197514/Delivery-Management-Sofware/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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