--- title: "ServeMate Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ServeMate Software - reviews, pricing plans, popular comparisons to other Restaurant Management products and more." source_url: "https://www.capterra.com/p/10037356/ServeMate/" page_type: "product" language: "en" --- # ServeMate Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ServeMate ## What is ServeMate? ServeMate is point-of-sale software for takeaway businesses, offering tools to manage customer orders and streamline operations. It includes a custom website, mobile app for direct ordering, and a gamified loyalty program to boost repeat business. An AI-powered voice ordering system automates customer calls, capturing phone orders during busy times and minimizing missed calls. ServeMate also features back-office tools like order and shift management, kitchen display integration, and automations to reduce manual tasks. By consolidating multiple functions, ServeMate enables operators to manage orders, customer interactions, and kitchen operations from one platform. It offers flexible month-to-month plans without long-term contracts. ## What is ServeMate used for? [Restaurant Management](https://www.capterra.com/restaurant-management-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £67 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ServeMate?[Manage this product listing](https://www.g2.com/products/servemate/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ServeMate 0.0 VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price £67 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (676) Value For Money 0.0 (0) Value For Money 3.8 (550) Customer Service 0.0 (0) Customer Service 3.7 (591) ## ServeMate alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars Highest Rated [Restroworks](https://www.capterra.com/p/142877/Restroworks/) [4.9 (676)](https://www.capterra.com/p/142877/Restroworks/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/142877/Restroworks/) [KickFin](https://www.capterra.com/p/217029/KickFin/) [4.9 (117)](https://www.capterra.com/p/217029/KickFin/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217029/KickFin/) ## FAQs about ServeMate Overview ### What company size and specific industries is ServeMate built for? ServeMate is designed for independent takeaways, food franchises, and UK restaurants that need order management and customer loyalty tools. It is best suited to small and medium-sized food service businesses in the takeaway and restaurant sectors, especially those operating in the United Kingdom. Features and Usability ### What are the key features of ServeMate? ServeMate offers restaurant POS, order management, online ordering, online payments, and payment processing for handling sales and transactions. It also includes a contact database, alerts/notifications, and a loyalty program for managing customer records and repeat-purchase incentives. Integrations ### Which third-party tools and platforms does ServeMate integrate with? ServeMate connects natively to Deliverect. Getting Started and Support ### What training and onboarding options does ServeMate offer? ServeMate provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does ServeMate offer? ServeMate provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer support feedback is available for this product, so user experience with response times or helpfulness cannot be assessed from the catalog data. ## Features AI summary Based on 2,421 Restaurant Management reviews Capterra data shows that buyers of online ordering software rank the following features as their top priorities: - **Online Payments** (**52%** of reviewers rated this feature as critical) - **Order Tracking** (**47%**) - **Payment Processing** (**50%**) ServeMate supports **Online Payments** and **Payment Processing**, giving businesses a way to accept customer payments online and handle transactions more efficiently. However, it does not include **Order Tracking**. Instead, it offers **Order Management** (**40%**), which helps teams organize incoming orders and keep day-to-day operations on track, helping businesses process purchases accurately and maintain a smoother ordering workflow. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. For Restaurants Serves restaurants Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Online Ordering Tracks and processes online orders Online Payments Accept and process online payment transactions ServeMate 9 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - For Restaurants: Serves restaurants - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Payment Processing: Accept, record, and reconcile financial transactions - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial ServeMate Platform £67.00 Flat Rate,Per Month ## Integrations [ Deliverect](https://www.capterra.com/p/197514/Delivery-Management-Sofware/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.